4.8/5

154 Ratings

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Grant Baudoin
Grant Baudoin via Google

Response from Owner

Hi Grant, thank you for leaving us this review. We're thrilled that you enjoyed your experience. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing Mr. Appliance.

Jon Fisher
Jon Fisher via Google

We had a fantastic experience with Josh from Mr appliance. Booking online was easy and they came the next day, and he walked us through all of our options depending on what the problem turned out to be. In the end he got it working at a reasonable price. Very friendly and knowledgeable and I would absolutely recommend them to others.

Response from Owner

Hi Jon, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.

Dale Vaughan
Dale Vaughan via Google

The technician, Joshua, was excellent. Went the extra mile and was very knowledgeable. Great service.

Response from Owner

Hi Dale, thank you for your review! We work hard to ensure each customer receives the best possible service, and we were happy to help you!

Matt Rufe
Matt Rufe via Google

Muhammad did a fantastic job. He explained everything clearly and went above and beyond expectations.

Response from Owner

Hi Matthew, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Appliance!

Russell Milam
Russell Milam via Google

The technician Joshua was excellent. Very professional

Response from Owner

Hi Russell, thank you for leaving us this review. We're thrilled that you enjoyed your experience. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing Mr. Appliance.

Sandra Doyle
Sandra Doyle via Google

Mr. Appliance is THE place to call for SubZero and other high-end appliance repairs. We’ve been using them for at least two decades. When our SubZero icemaker stopped working last week, the company promptly dispatched a technician, Josh, who explained clearly what was wrong and why is was best to replace this 22 year old part (for the first time!). The new icemaker arrived within a week.

Response from Owner

Hi Sandra, thank you for leaving us this review. We're thrilled that you enjoyed your experience. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing Mr. Appliance.

Anne Renner
Anne Renner via Google

Response from Owner

Hi Anne, thank you for leaving this review for our team. We’re grateful for your support, and we’re glad to see that you were satisfied with our services. Thanks again for choosing Mr. Appliance, and have a great day!

Alan Pellegrini
Alan Pellegrini via Google

Response from Owner

Hi Alan, thank you! We appreciate you leaving a review, and we’re happy to see that you had a great experience with our team. Thank you for choosing Mr. Appliance!

Jennifer Eckel
Jennifer Eckel via Google

Great service. Friendly courteous, knowledgeable and prompt staff. I will use this service again.

Response from Owner

Hi Jennifer, thank you! We appreciate you leaving a review, and we’re happy to see that you had a great experience with our team. Thank you for choosing Mr. Appliance!

Bill Loeevess
Bill Loeevess via Google

Muhammad provided excellent service, explaining clearly the repair our refrigerator required and completing the job efficiently. Appearance can matter, too, and so his crisp uniform left a good impression.

Response from Owner

Hi Bill, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.

Bill Toone
Bill Toone via Google

My technician was very professional and knowledgeable. Quickly diagnosed the issue, which was a simple fix. He didn’t try to replace parts that didn’t need to be. Would definitely use my technician Muhammad again should another appliance issue arise

Response from Owner

Hi Bill, Thank you for your fantastic review! We're thrilled to hear that Muhammad provided you with professional and knowledgeable service while addressing your appliance issue. It's great to know that he quickly diagnosed the problem and didn't suggest unnecessary repairs. We appreciate your support and look forward to assisting you again in the future should any other appliance needs arise.

Maureen Houser
Maureen Houser via Google

Excellent workmanship and customer service

Response from Owner

Hi Maureen, Thank you so much for your kind words! We're thrilled to hear that you were impressed with our workmanship and customer service. Your satisfaction means a lot to us, and we appreciate your support. We look forward to serving you again in the future!

Mikyong Warren
Mikyong Warren via Google

Great customer service and excellent repair work. Highly recommend Mr. Appliance of Alexandria.

Response from Owner

Hi Mikyong, Thank you so much for your kind words! We're thrilled to hear that you experienced great customer service and excellent repair work from our team. Your recommendation means a lot to us, and we truly appreciate you choosing Mr. Appliance of Alexandria. We look forward to serving you again in the future!

Liz McDowell
Liz McDowell via Google

Mohammed was professional, polite, punctual, and knowledgeable. He fixed the issue & answered all my questions. I would def call them again!

Response from Owner

Hi Liz, Thank you so much for your wonderful review! We're thrilled to hear that Mohammed provided you with professional and knowledgeable service. It's great to know he was able to resolve your issue and address all your questions. We appreciate your business and look forward to serving you again in the future!

Charles Ellis
Charles Ellis via Google

Response from Owner

Thank you so much for taking the time to leave this five-star rating, Charles! We really appreciate your business. Please let us know what we can do for you in the future.

Kassen Gunderman
Kassen Gunderman via Google

Response from Owner

Thank you so much for taking the time to leave this five-star rating, Kassen! We really appreciate your business. Please let us know what we can do for you in the future.

Jack Welchans
Jack Welchans via Google

Work was done as scheduled. Repairs seem to be working well.

Response from Owner

Hi Jack, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Appliance!

Tommy Andrews
Tommy Andrews via Google

Response from Owner

Hi Tommy, thank you for leaving this review for our team. We’re grateful for your support, and we’re glad to see that you were satisfied with our services. Thanks again for choosing Mr. Appliance, and have a great day!

Jonathan Fitch
Jonathan Fitch via Google

It was great service and very friendly. They will be our new company moving forward for everything in our house.I’m

Response from Owner

Hi Jonathan, thank you for your review! We're glad you enjoyed your experience with Mr. Appliance. Thanks again for choosing us and have a great day!

Carmen Logan
Carmen Logan via Google

Had a great experience with this company. Mohammed came to fix my dishwasher. Other than the inconvenience of not having a dishwasher for a week due to having to order the parts - Mohammed did the job flawlessly! We are happy campers!

Response from Owner

Hi C, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Appliance!

Total number of 5 star reviews :140

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