What People Are Saying About Mr. Appliance of Alexandria

The technician, Joshua, was excellent. Went the extra mile and was very knowledgeable. Great service.

Muhammad did a fantastic job. He explained everything clearly and went above and beyond expectations.

The technician Joshua was excellent. Very professional

Mr. Appliance is THE place to call for SubZero and other high-end appliance repairs. We’ve been using them for at least two decades. When our SubZero icemaker stopped working last week, the company promptly dispatched a technician, Josh, who explained clearly what was wrong and why is was best to replace this 22 year old part (for the first time!). The new icemaker arrived within a week.

Great service. Friendly courteous, knowledgeable and prompt staff. I will use this service again.

Muhammad provided excellent service, explaining clearly the repair our refrigerator required and completing the job efficiently. Appearance can matter, too, and so his crisp uniform left a good impression.

My technician was very professional and knowledgeable. Quickly diagnosed the issue, which was a simple fix. He didn’t try to replace parts that didn’t need to be. Would definitely use my technician Muhammad again should another appliance issue arise

Excellent workmanship and customer service

Great customer service and excellent repair work. Highly recommend Mr. Appliance of Alexandria.

Mohammed was professional, polite, punctual, and knowledgeable. He fixed the issue & answered all my questions. I would def call them again!

Work was done as scheduled. Repairs seem to be working well.

It was great service and very friendly. They will be our new company moving forward for everything in our house.I’m

Had a great experience with this company. Mohammed came to fix my dishwasher. Other than the inconvenience of not having a dishwasher for a week due to having to order the parts - Mohammed did the job flawlessly! We are happy campers!

Within 2 days of delivery, my new Sub Zero refrigerator’s interior water dispenser failed. Mr Appliance is one of 3 authorized sub zero providers in my area. Muhammad was assigned, came in 2 days and identified the non-functioning switch in very short time. He ordered the part through Sub Zero who had identified and sent the wrong part. Mohamed confirmed and reordered the correct part according to Sub Zero contact part number. He completed the repair within two days of the part’s arrival. Muhammad communicated several times to confirm each appointment and just before confirming his time of arrival. He was completely on time. He was meticulous to keep the work area clean & neat, and very considerate of items in the kitchen and the refrigerator shelves/lights and controls. I will happily request Muhammad for any future appliance repairs. He is well experienced, courteous, polite, and on time. Thank you from a happy customer.

Sammy was very knowledgeable and figured out an issue that I would have spent hours on the wrong track trying to resolve myself had I relied on YouTube.