4.9/5

396 Ratings

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Dean Sutherland
Dean Sutherland via Google

Mr. appliance were quick, responsive and accommodating in fixing my refrigerator. It was greatly appreciated, I would recomend to anyone.

Bill Johnston
Bill Johnston via Google

Polite, fast, and fixed!

Oscar Quiros
Oscar Quiros via Google

Franco Leonardi
Franco Leonardi via Google

The technician showed up on time, was prepared, respectful and communicative. Came back with the parts when he said he would and completed the job. Very good experience all the way around

Nicky Borcea
Nicky Borcea via Google

Terrence Joiner
Terrence Joiner via Google

David, the serviceman , was great. He stayed late to complete the jobs. He had a great attitude and much patience. I cannot express my appreciation enough.

Gordie Todd
Gordie Todd via Google

Had a leaky refrigerator and they came out and fixed it for me. Nice very professional technician

Steve Wu
Steve Wu via Google

Response from Owner

Thank you for your positive review, Steve - we look forward to helping again should the need arise in the future.

Gene Lazar
Gene Lazar via Google

Response from Owner

We truly appreciate your feedback and are glad that Mr. Appliance of Ann Arbor was able to help work through your case. We hope to work with you again; take care.

Marianne Clauw
Marianne Clauw via Google

Frederick was an outstanding repairman. He did the dishwasher work quickly, showed me evidence of the problem and gave simple advice for avoiding issues in the future. Highest recommendation!

Response from Owner

Thank you, Marianne, for your kind words! We’re delighted to hear that Frederick provided you with efficient service and helpful advice. Your highest recommendation means a lot to us!

Christina Marshall
Christina Marshall via Google

I am very happy with the service and professionalism of Mr. Appliance in general and Frederick in particular. Not only was he on time and friendly, but when he saw there was a problem with the replacement part he had brought, he explained what was going on and ordered a new part and just one day later, installed it. Many people would have just put the bad part in and said nothing, that is not how Mr. Appliance does business. I don't know about you, but to me, honesty is huge. You want to be able to trust that your appliance is being repaired quickly and correctly. Mr. Appliance is that company. This is a company you can trust.

Response from Owner

Thank you, Christine, for your wonderful review! We always strive to do the right thing - that's why we are comfortable guaranteeing our work for a full year. We are glad you were happy with Frederick and our service, and we appreciate you taking the time to share this feedback.

Molly Lipham
Molly Lipham via Google

Great customer service from start to finish!

Response from Owner

We are glad to know that your everything ran smoothly with the help of the Mr. Appliance of Ann Arbor team. Thank you for your positive review, and we wish you all the best. Have a beautiful day.

Gordon Burlingame
Gordon Burlingame via Google

Frederick was both knowledgeable and professional, while being respective and explained both the problem and the solution for our range. Ordering parts was necessary and he returned the day he said he would, which was greatly appreciated.

Response from Owner

Thank you for your feedback! We appreciate you taking the time to share your experience with Frederick, and we will share your review with him. We look forward to serving you again if the need arises!

Phyllis Tera
Phyllis Tera via Google

Koby was very conscientious, thorough, kind and easy to talk to. He fixed my leaky refrigerator and cleaned up when the job was done. I highly recommend Mr. Appliance.

Response from Owner

Thanks Phyllis for the wonderful review of Mr. Appliance of Ann Arbor - we will share your feedback with Koby. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

Babette Levy Daskin
Babette Levy Daskin via Google

Good, on time service. Nice add-on either way checking that the condenser coils were clean.

Response from Owner

Thank you, Babette, for your kind words! We’re happy to hear you appreciated our timely service and the extra check on your condenser coils. We look forward to serving you again in the future.

Tom Pohrt
Tom Pohrt via Google

They responded very quickly. Great customer service. I recommend this service.

Response from Owner

Thank you for your five-star review, Carmen. Our team at Mr. Appliance of Ann Arbor always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

Stonewall Griffin
Stonewall Griffin via Google

Mr. Appliance is Mr. wonderful when it comes to quick dependable service.

Response from Owner

Thanks, Stonewall, for your kind words! We’re delighted to hear you liked our service. Your feedback is greatly appreciated, and we look forward to serving you again in the future.

Sara Rydell
Sara Rydell via Google

Donald put a lot of time into making sure the work was done correctly. Very happy with the service.

Response from Owner

We are glad to know that your everything ran smoothly with the help of the Mr. Appliance of Ann Arbor team. Thank you for your positive review, and we wish you all the best. Have a beautiful day.

james allen
james allen via Google

Response from Owner

Thank you, James, for the 5-star rating! We appreciate your support and are thrilled that you chose Mr. Appliance of Ann Arbor.

Stephen McVay
Stephen McVay via Google

Easy to work with, great communication on scheduling and technician was on time and effective

Response from Owner

Thank you for your feedback, Stephen! We're happy to hear you were pleased with our service, and we appreciate you taking the time to share your experience with Mr. Appliance of Ann Arbor.

Total number of 5 star reviews :377

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