4.9/5

375 Ratings

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Susanne Marsh
Susanne Marsh via Google

We had a great experience with Mr. Appliance. Their entire team is friendly and efficient. They were able to diagnose and repair our 37 year old freezer and keep it running for us. I would highly recommend them.

Linda Brooks
Linda Brooks via Google

Jeffrey Cieslak
Jeffrey Cieslak via Google

Technician was very knowledgeable and personable.

Ingrid Ault
Ingrid Ault via Google

My issue was identified quickly (appointment made for next day) with options for moving forward that included the cost for a part to repair my washer or buying new. I opted for repairing that was done with 24 hours. The technician was courteous and kind who worked hard to provide options with outcomes without pressure. I very good experience. I will use again should the situation present itself.

Chris Bolda
Chris Bolda via Google

Joe Loader
Joe Loader via Google

I recommend this company, they were able to get to my home quickly and diagnosed the problem. The repair was done at a fair price. Jacob our technician was very professional!

Becky Chimbira
Becky Chimbira via Google

Fredrick was awesome! We had an unwanted visitor in our Viking range (mouse), and I accidentally disconnected a wire while I was deep cleaning and sanitizing. I had driven myself insane trying to find where the wire went the night before, and it Fredrick fixed it in like 12 seconds! He opened up the back and cleaned it all out and checked all the wires to make sure nothing was chewed. Thankfully we caught it early, and no harm was done. It was a same day appointment, which I CANNOT even explain how grateful I was for. 10/10 recommend!

Response from Owner

Rebekah - we truly appreciate your feedback and are glad that Frederick was able to help work through your case. We hope to work with you again!

Shannon Dare
Shannon Dare via Google

Response from Owner

We're glad to hear that you were very satisfied with our services. Thank you for working with us at Mr. Appliance of Ann Arbor, and we hope you have a great day.

Kathy Conroy
Kathy Conroy via Google

Mr. Appliance company was excellent and very professional. Communication was great and the service was on time. This was the first time I have called the company, I will definitely call this company again!

Response from Owner

Thanks Kathy for the wonderful review of Mr. Appliance of Ann Arbor. We appreciate you taking time to leave your feedback and we look forward to seeing you again in the future!

Eileen Parent
Eileen Parent via Google

On time, friendly, and knowledgeable technician. Would call again if needed and would definitely recommend to others.

Response from Owner

We're glad to hear that you were satisfied with our services. Thank you for working with us at Mr. Appliance of Ann Arbor, and we hope you have a great day!

Nicole Seiberlich
Nicole Seiberlich via Google

Response from Owner

We're glad to hear that you were satisfied with our services. Thank you for working with us at Mr. Appliance of Ann Arbor, and we hope you have a great day.

Josh Matz
Josh Matz via Google

Response from Owner

Thank you for your five star review. The Mr. Appliance of Ann Arbor team is delighted we could serve you, and we look froward to doing so again in the future

Barry Grossman
Barry Grossman via Google

Response from Owner

Thank you for your positive review, and we wish you all the best. Have a beautiful day.

Rex Plasters
Rex Plasters via Google

Rep was very professional and explained the repairs that were needed.

Response from Owner

We're grateful to know that your experience with us was a good one, Rex. We're always happy to hear appreciation from our customers. We look forward to seeing you again in the future.

Katherine Guth
Katherine Guth via Google

Jacob from Mr. Appliance repaired our dryer and saved us money with his recommendations. He was prompt, courteous and very helpful. This is the second time we have used his services and we will call on him again when needed.

Response from Owner

Thank you so much for sharing your positive experience with Jacob. It's wonderful to know that you've chosen our services more than once and that you're satisfied with the results. Your trust and support mean a lot to us, and we will be sure to share your feedback with Jacob.

Savannah McCormick
Savannah McCormick via Google

fast! hard workers

Response from Owner

We appreciate the five stars! Thank you for rating Mr. Appliance of Ann Arbor and have a great day.

Mitchell Silverman
Mitchell Silverman via Google

Response from Owner

Thank you for your positive review, Mitchell!

Mary & Glenn Johnson
Mary & Glenn Johnson via Google

Everything was perfect, from the initial call until the new part was installed and fixed they issue. They will be the first call I make next time I have an appliance issue.

Response from Owner

Thank you for your five-star review, Glenn. Our team at Mr. Appliance of Ann Arbor always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

Carolyn Lussier
Carolyn Lussier via Google

David was courteous, drove all over getting parts for our fridge, and had them installed that same day. A very good experience.

Response from Owner

Thank you for your five star review. The Mr. Appliance of Ann Arbor team is delighted we could serve you. Please keep us in mind if you have future repair needs.

Thomas Tobin
Thomas Tobin via Google

Making the appointment was easy online. Quick turnaround on getting someone to my house to repair my washer. Diagnosis of the problem was immediate. The two-person team that was sent to my house was professional and went to pick up the part needed and installed it with in 2 hours. I did a load of laundry as soon as they left and everything works great.

Response from Owner

Thank you for sharing your positive experience with us, Thomas. We're thrilled to hear that the online appointment process was smooth and that our team provided a swift and professional service. It's great to know that your washer is working perfectly now. Your feedback is greatly appreciated and reinforces our commitment to providing excellent service.

Total number of 5 star reviews :357

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