4.8/5

743 Ratings

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Randy Conn
Randy Conn via Google

Response from Owner

We appreciate your review and the opportunity to assist with your Whirlpool dryer! We are thankful for your business!

Laurie Major
Laurie Major via Google

Response from Owner

Thank you for your review! We appreciate the opportunity to assist with your Maytag refrigerator!

Rick McAdoo
Rick McAdoo via Google

Christian was my technician, he quickly diagnosed my dryers issue and had the problem resolved in no time. Obviously I don't want to have any more problems but if I do Mr Appliance is who I will call.

Response from Owner

We are so happy to provide you with the service and professionalism that you deserve. We agree - we don't want you to have appliance issues either, but when you do, we are here! Thank you for trusting us with your Samsung dryer and thank you for your review!

Andrea Glatz
Andrea Glatz via Google

So professional and prompt. Great communication regarding services and appointment times. They really got us out of a bind.

Response from Owner

We are grateful for your review and for the opportunity to assist with your Maytag dishwasher! It is our goal to meet the appliance needs of you and your Arlington friends and neighbors with efficiency and professionalism you can count on! Thank you!

Ben Mills
Ben Mills via Google

From booking appointment to diagnosis and repair by our technician Christian highly recommend this company!

Response from Owner

Hurrah! We love hearing back from our customers as much as we love providing top quality service and dependable repairs! We appreciate the opportunity to build your trust with your Maytag washing machine repair and truly appreciate the recommendation!

Cheryl Dyer
Cheryl Dyer via Google

David was very helpful, infomative, and knowledgeable. Diagnosed the problem with our refrigerator immediately. I would use Mr. Appliance again.

Response from Owner

We are so happy to hear that David exceeded your expectations and won your recommendation! Your GE refrigerator repair is important to us and we are grateful for the opportunity to assist. Thank you for your review and your loyalty!

craig co
craig co via Google

Excellent service! I will use them again

Response from Owner

Thank you for your awesome review! It was a pleasure to work with you to get your GE Refrigerator cooling again!

Carmen Romero
Carmen Romero via Google

We had an excellent experience with Mr. Appliance of Arlington at our dental office, Ravi Doctor DDS. David, our service technician, was prompt, professional, and incredibly efficient. He diagnosed the issue with our refrigerator quickly and had it repaired in no time. David was courteous, respectful of our office space, and communicated everything clearly throughout the process. We really appreciated his attention to detail and friendly demeanor. Highly recommend Mr. Appliance—and David specifically—for any appliance service needs!

Response from Owner

We are so delighted with your review and to hear that your experience with Mr. Appliance and David was professional, efficient and overall exceptional. We take pride in offering our customers the service they deserve and giving them the information they need to make the best decisions for their home and office. We appreciate the opportunity to work with you on your GE refrigerator and sincerely thank you for your review and recommendation!

Wilma McCray
Wilma McCray via Google

Response from Owner

Thank you for the opportunity to assist with your Maytag dryer. Your review and recommendation are truly appreciated!

Deb Scott
Deb Scott via Google

Mr.Appliance is a great repair service from the friendly customer service to our great repair technician, James that installed a part we needed for our washer. I would highly recommend this company.

Response from Owner

It was our pleasure to assist with your Whirlpool washing machine! We appreciate your kind words and are grateful for the recommendation. We will continue to bring friendly, professional service to all of our Arlington customers!

Jeff Morgan
Jeff Morgan via Google

We had initially contacted the manufacturer for a repair of a Thermador oven. The technician came out and looked at the code on the oven charged us a service fee and told us it would take six months to get a part. Never touch the oven. I found Mr. appliance and called and spoke with them. They told me they could get the part in a few days and could have a technician out in a day or two to evaluate. The technician came and thoroughly evaluated the oven to make sure there was no other reason for the problem we were having. After determining the defective part, he ordered the part and returned in 2 to 3 days and had the oven repaired. Pricing was competitive with other quotes we had gotten. They were thorough and professional, and I would highly recommend them.

Response from Owner

Thank you so much for your review! We are happy to have been able to assist with your Thermador oven and to exceed your expectations with your repair. Our technicians have the knowledge and the experience to step in when all other avenues fail and get your appliance back on it's feet. Thank you again for the review and we deeply appreciate the recommendation!

Nelson Dawley
Nelson Dawley via Google

Great work thanks David

Response from Owner

Thank you, Nelson, for taking the time to share your positive experience with us. We're delighted to hear that David provided you with great service for your LG refrigerator. We appreciate your review!

Kenneth Sheen
Kenneth Sheen via Google

Our repair person David was highly skilled and courteous. He did all we asked with a smile.

Response from Owner

Thank you for your review!. We're delighted to hear that David succeeded your expectations with his skill and courteous service. It's wonderful to know he was able to assist you with your Whirlpool refrigerator with a smile. Your feedback is greatly appreciated.

Kathy Schutz
Kathy Schutz via Google

James was very friendly and polite! He had my part ordered and installed within days. I will call Mr. Appliance the next time I have a problem!

Response from Owner

Thank you, Kathy, for sharing your positive experience. We're thrilled to hear that James provided friendly and efficient service for your LG washing machine repair. Your satisfaction is our top priority, and we sincerely appreciate your review!

Lori Pollard
Lori Pollard via Google

I had a long and frustrating issue with our washing machine, but I want to commend Mr. Appliance of Arlington for their perseverance and professionalism throughout the process. The repair took multiple visits over the course of three weeks, involving ordered parts, returns, warranty replacements, and even referrals to a plumber. Despite the setbacks - including a defective part from the manufacturer and a tricky-to-diagnose issue - they never gave up on making things right. Even when I was vocally frustrated, they remained courteous, responsive, and committed to honoring their service agreement. In the end, it turned out to be a simple switch on the control board, but it took a lot diligence to discover it. I truly appreciate their integrity and determination. You don't find many businesses these days willing to stick with a problem until it's fully resolved. Thank you again for standing by your work and getting the job done right.

Response from Owner

We really appreciate you taking the time to leave such an awesome review. We do understand how frustrating it can be when things don't go as planned so we do our best to ensure your satisfaction no matter what it takes. We are thankful for customers like you!

Lee Smith
Lee Smith via Google

Arrived at the appointed time, very clear with the issue. Ordered parts and installed as soon as they came in. Kept me informed of what was going on the entire time. Polite and courteous and got the job done quickly at a fair price, lower than some others. Would definitely recommend to others👍

Response from Owner

Thank you so much for your review! Your Samsung dryer is important to us as is your time and your repair cost. We really appreciate your recommendation!

George Galindo
George Galindo via Google

Response from Owner

Thank you so much for your 5-star review! We're thrilled to hear that you had a great experience with Mr. Appliance of Arlington and your Whirlpool washing machine repair!

Michael Hatala
Michael Hatala via Google

Excellent experience. Went above and beyond my expectations. Solved my issue with the gas stove top.

Response from Owner

Thank you so much for your review of your GE Cafe Stove repair. We work hard to provide you with service that exceeds your expectations and successfully resolves your appliance issue. Your satisfaction is our top priority, and it's wonderful to know our efforts make a difference to our customers!

Lauren Long
Lauren Long via Google

Response from Owner

Thank you so much for your review! We appreciate the opportunity to assist with your Maytag washing machine and dryer!

Steven Mendoza
Steven Mendoza via Google

I couldn’t be more pleased with the service from Mr. Appliance! From start to finish, they were incredibly professional and prompt. The technician arrived on time, quickly diagnosed the issue with my oven, and had it working perfectly in no time. They were courteous, knowledgeable, and made sure to explain everything clearly. The repair was done efficiently, and my kitchen was left spotless afterward. I highly recommend Mr. Appliance for anyone in need of reliable and expert appliance repair. Outstanding service!

Response from Owner

Thank you, Steven, for sharing your wonderful experience with Mr. Appliance of Arlington. We're thrilled to hear that our team met your expectations with prompt and professional service. It's great to know that our technician was able to diagnose and repair your oven efficiently while ensuring everything was clearly explained. We take pride in maintaining a high standard of service, and your kind words affirm our commitment to excellence. Your recommendation means a lot to us, and we’re delighted to have earned your trust.

Total number of 5 star reviews :677

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