4.8/5

702 Ratings

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Brandon Merechka
Brandon Merechka via Google

Very very professional. I will be using them again

John Peeler
John Peeler via Google

Christian was fantastic. He knew exactly what he was doing and fixed my microwave quickly and at a fair price. I highly recommend Mr. Appliance Repair.

Response from Owner

Thank you for taking the time to leave such a positive review, John. We're thrilled to hear that Christian provided you with excellent service and was able to quickly and efficiently fix your Electrolux microwave. We appreciate your recommendation and are grateful for your support of Mr. Appliance of Arlington.

Suzanne Henderson
Suzanne Henderson via Google

I definitely recommend Mr Appliance & Brock, my technician. He arrived as scheduled. He diagnosed the problem and then went on to explain in detail what it would take to fix it. He completed the repair very efficiently.

Response from Owner

We appreciate your review and your recommendation and are very happy to hear that Brock was able to assist with your Kenmore dryer. We appreciate your business!

William Raecke
William Raecke via Google

I've never been more pleased with any repair service. The problem was identified immediately and fixed promptly. The cost was disclosed before the repair was done

Response from Owner

Thank you so much for your review! We love hearing that our customers are happy with our service and our technicians, and we are glad to have been able to assist with your LG dryer. We appreciate your motivating words!

Daniel Scroggins
Daniel Scroggins via Google

Awesome professional service!!! Highly recommend!!!

Jesse Lorente
Jesse Lorente via Google

Did a great job very easy to talk to

Response from Owner

Thank you for your kind words! Our technicians work hard to make sure you have all the information you need and your repair questions are answered. Thank you for choosing us for your Maytag washing machine repair and we appreciate your review!

Dan Martin
Dan Martin via Google

Response from Owner

Thank you for your review! We appreciate the opportunity to assist with your Kenmore dryer!

Del Brewer
Del Brewer via Google

Not cheap. But they get the job done right. Christian ordered the part needed and finished the job on Christmas Eve. 👍

Response from Owner

Thank you for the opportunity to assist with your Kenmore washing machine. We work hard to provide you with speedy service that will allow you to get back to the important things in your life. Our pricing includes our professional expertise and our warranty to give you peace of mind. Thank you for your review!

Stephen
Stephen via Google

We returned from a trip on the evening of the 23rd December to find our dryer was not working properly. I called the repair company with the highest ratings on Yelp, and the owner told me he was closed for Christmas and try again in the new year. I called Mr Appliance and they scheduled an appointment for me the day after Christmas, but said they would try to make it on Christmas Eve if they could fit us in the existing schedule. Sure enough, they sent a text that morning and arrived at 9am. Christian was the tech who came and inspected the dryer and provided a very reasonable quote to repair. He took apart the dryer, cleaned it out, replaced the bad parts and had us up and running in less than one hour. He was professional, personable, and answered all my questions during the repair. I am very satisfied with the entire experience. And, I’m even feeling a bit lucky that the first guy was taking the holidays off. Five stars!

Response from Owner

We are so happy that we were able to assist with your Whirlpool dryer in a way that exceeded your expectations. Our whole team understands that when your appliances stop working, it can be stressful and worrisome - especially during the holidays - and we are committed to working hard to get you up and running as professionally, efficiently and quickly as possible. Thank you for your awesome review! We are overjoyed to earn the loyalty of such great customers! Happy Holidays!

Paul Ware
Paul Ware via Google

Setting up an appointment was simple. Tech was on time and knowledgeable. Quickly figured out the issue and completely resolved the problem. Local owned !! Very important to me.

Response from Owner

Thank you for taking the time to share your experience! We are glad to hear that we exceeded your expectations from first call to completed Maytag dryer repair. We take pride in being a locally owned business and appreciate your support and your review!

Peggy Murphy
Peggy Murphy via Google

Absolutely the BEST. VERY PROFESSIONAL, CAUTIOUS, DID A GREAT JOB.

Response from Owner

We are grateful for the opportunity to work with you on your GE gas range. Our technicians always have your best interest in mind and are considerate of your appliances, your time and your repair. We appreciate your review!

Ed Driskell
Ed Driskell via Google

Response from Owner

Thank you so much for taking the time to leave us a 5-star review, Berry! Your Maytag dryer repair is important to us and we are thrilled to hear that you had a positive experience with Mr. Appliance of Arlington.

Salima Reddy
Salima Reddy via Google

Brock was a fantastic technician. Very professional and personable. I would definitely use this company again for any future needs.

Response from Owner

Thank you so much for taking the time to leave such a great review. We are proud of all of our professionals and we agree - Brock is FANTASTIC! Thank you for allowing us to assist with your LG washing machine and for allowing us to earn your loyalty!

Jane Whittaker
Jane Whittaker via Google

From start to finish, our experience with Mr. Appliance was exceptional. The receptionist was friendly and helpful in scheduling the appointment. The technician, Christian, was incredibly professional and knowledgeable. He thoroughly assessed the issue with our washing machine and provided honest advice on whether a repair or replacement was the best course of action. The part arrived sooner than expected, and the Receptionist promptly scheduled a follow-up appointment to minimize our inconvenience. Christian’s attention to detail was impressive, even going so far as to wear shoe covers to protect our floors. While I can't say for certain if the repair cost was the absolute lowest, I believe it was fair considering the high level and quality of customer service we received. I would highly recommend Mr. Appliance to anyone in need of an appliance repair.

Response from Owner

Thank you for taking the time to share your experience with Mr. Appliance of Arlington, Jane. We are delighted to hear that our team provided exceptional service for your Whirlpool washing machine from start to finish. It is our priority to ensure that our customers receive professional and knowledgeable assistance, and we are glad that Christian and our receptionist exceeded your expectations. We appreciate your recommendation and are grateful for your loyalty!

Jamal Deri
Jamal Deri via Google

I’m a repeat customer. They fixed my washer the previous time. This time Brock the technician fixed the dryer and cleaned it. Really knowledgeable and upfront on the cost of repairs. A real nice guy. Caution don’t buy Samsung washer or dryer.

Response from Owner

Thank you for being a repeat customer, Jamal - we really appreciate your loyalty! We're glad to hear that Brock was able to fix your Samsung dryer and provide excellent service. We appreciate your review!

Jay Erskine
Jay Erskine via Google

Technician showed up right on time, was conscientious of the property, and addressed issues with the replacement part with skill. Price quoted was a bit higher than told initially, but was fine considering the extra work involved.

Response from Owner

We appreciate your review! We make it our top priority to provide you with conscientious and efficient repairs and are happy to have helped with your GE washing machine.

Greg Reed
Greg Reed via Google

Serviceman Brock was on time, he had diagnosed the issue with my refrigerator several days earlier. He came in and actually took the time to let me know the exact problem my appliance was having. He performed his job quickly and professionally. My appliance immediately was working as it should. This is the kind of professional I want working on my appliance. I would like to have him personally dispatched for any future issues I may have. This is what customers like, a true professional. Thank you, Brock

Response from Owner

We love to get reviews like this! We are so happy to have earned your loyalty and your review. Brock is a top notch professional; your GE refrigerator repair and your satisfaction and confidence are his priority. Thank you again for your review and your loyalty!

Jack Brooks
Jack Brooks via Google

Prompt,courteous,very knowledgeable and very thorough in completing the job. My microwave door is like new.

Response from Owner

We are very happy to have assisted with your KitchenAid microwave. Your business is important to us and we appreciate your review!

Allie Chandler
Allie Chandler via Google

Christian came to check out our dryer. He fixed it quickly and professionally. He was friendly, kind, and patient. Thank you, Christian!

Response from Owner

More than anything else, we are proud of our technicians - their great attitudes and their willingness to help. We are always happy to hear that our customers have wonderful experiences with them. We are thankful for your review and for the opportunity to assist with your Maytag dryer!

Niesa Page
Niesa Page via Google

We’ve used Mr Appliance for years. I like that they are a “one-stop” shop. I don’t have to keep track of this repair service or that. Their technicians are knowledgeable and competent. They are also polite, professional, friendly, and honest. If it’s time to replace the unit, they will tell me rather than spend $ on a repair that won’t last. This last time on a Saturday, our ice maker failed. I immediately jumped on their website and schedule someone to come out on Monday. I honestly didn’t expect them to fit me in on such short notice; they were knocking on my door at 1000 Monday morning. We heartily recommend Mr Appliance.

Response from Owner

We are so thankful for our repeat customers and we work hard to make sure we are continue to deliver everything you have come to expect from us. We are grateful for the review and the recommendation and will continue to be there to assist you and your Arlington neighbors with all of your appliance needs!

Total number of 5 star reviews :639

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