What People Are Saying About Mr. Appliance of Ashland and Mansfield

We really appreciate the prompt service from Mr. Appliance. The service technician did a thorough job and he explained what parts that needed to be replaced. There was no wait time, as he had the parts with him. He made sure everything was clean when he left.

Punctual, knowledgeable. Courteous, even came a day early to install. We will definitely use them in the future. Thanks again!

Dean was very polite and on time. Explained everything very clearly.

Part needed was ready as promised. Double contact with customer to ensure the delivery was on time. They always identify the technician ahead of time. No guess work needed. Price was higher that we expected, but so is everything these days. Work was done quickly and satisfactorily.

Repaired my refrigerator , service man was friendly and did a great job

Great experience. Our technician was excellent. I'm happy to have a working oven again.

Very nice serviceman. Very helpful, knowledgeable and professional. He wore booties to keep my home clean and was super tidy. Happy customers. :)

Good guy really smart

Excellent, fast friendly service!

Mr Appliance, Dean especially, was very knowledgeable, thorough, prompt, polite thru whole process. We were very happy with their service. Would def recommend.

Mr. Appliance did a great job! Talked me through the problem with my oven, and fixed it quickly! Very kind and respectful as well!

Maintenance man on time and very kind and knowledgeable

When my dryer stopped working, I was able to get prompt service. Everyone I interacted with was courteous and helpful. My technician, Dean, was professional and efficient. He located the problem and then, not only did he fix it, he told me what could be done to prevent the issue from reoccurring.

Would highly recommend them.

Mr. Appliance Customer service was awesome! From the first phone call until the Technician completed his work! I would use them again should the need arise!

So much better than other companies I've had do repairs. The phone was answered immediately when I called to see about scheduling. Repair was scheduled for the following day (Tuesday) and their process was explained. I received a text Monday evening with a 2 hour window of when to expect him and it included the name and photo of the technician, Dean. On Tuesday he was ahead of schedule and I received a text notification and he also personally called me to make sure it wasn't a problem. He seemed to be thorough in his diagnosis of the issue and provided a quote for repair and lead time on parts. We then discussed the pros/cons of repair vs. purchasing a new unit. He was very polite, honest and helpful. I will definitely be using this company the next time I have an issue with an appliance!