4.7/5

2076 Ratings

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Debbie Gray
Debbie Gray via Google

Erin McMullen
Erin McMullen via Google

A very professional company that sends valuable notifications throughout the process. I appreciate receiving the name and photo of the tech coming to your home. Jack was timely, friendly, knowledgeable, and was able to repair our dryer the same day. Thank you!

Tim Garrett
Tim Garrett via Google

Chris is an outstanding tech and very friendly. Looking forward to having you all back to do the repairs to our commercial fridge when the parts come in.

Response from Owner

Thank you so much for sharing your positive experience, Tim. We're delighted to hear that Chris provided outstanding service and made you feel welcome. Your feedback is truly appreciated.

Greg Banks
Greg Banks via Google

Very prompt service, very professional service, very respectful , du8 busy times.

Tony Loveland
Tony Loveland via Google

They were very helpful and prompt. Got to the job in less than an hour, they had replacement parts in stock, and fixed the fridge before lunch. I can’t thank them enough on such a hot day!!!!

Response from Owner

Thank you for sharing your experience, Tony. It’s wonderful to hear that the team’s quick response and well-stocked parts made such a difference, especially on a hot day. Your appreciation means a lot.

Raymond Oswalt
Raymond Oswalt via Google

Great 👍 Service by Technician very nice and knowledgeable! Highly recommended 👌 👍

Response from Owner

Thank you, Ray, for sharing your positive experience and kind words about our technician. It’s wonderful to know that you found the service both friendly and knowledgeable. Your recommendation means a lot to our team at Mr. Appliance of Ashland and Mansfield.

Mary Lehman
Mary Lehman via Google

Efficient, professional and knowledgeable.

Response from Owner

Thank you, Mary, for sharing your feedback. It’s wonderful to know that you found the service efficient, professional, and knowledgeable. Your kind words are greatly appreciated.

Melody Keirns
Melody Keirns via Google

On time, knowledgeable, fixed the problem. Very please with him.

Response from Owner

Thank you for sharing your positive experience, Melody. We're glad to hear that our technician was punctual, knowledgeable, and able to resolve the issue to your satisfaction. Your feedback is appreciated.

Sarah Calhoun
Sarah Calhoun via Google

Very upfront with the price of the washer repair. The technician that came to work on also explained the issues with the washer that made it easier to understand why it's was working properly too.

Response from Owner

Thank you for taking the time to share your experience. It’s great to hear that the pricing was clear and that the technician provided helpful explanations about your washer. Your feedback is truly appreciated.

Cindy Lynn
Cindy Lynn via Google

Dave was professional, easy to talk to and explained what he was doing, what he was finding and how to better care for my appliance. Thank you Dave.

Response from Owner

Thank you for sharing your experience, Cindy Lynn. It’s wonderful to hear that Dave’s professionalism and clear communication made your service visit a positive one. Your feedback about his helpful explanations and appliance care tips is greatly appreciated.

Eileen Wagley
Eileen Wagley via Google

Response from Owner

Thank you, Eileen, for sharing your positive experience. Your feedback is greatly appreciated and it's wonderful to know you were satisfied with our service.

Dennis Turcoliveri
Dennis Turcoliveri via Google

Response from Owner

Thank you so much for the wonderful rating, Sue. We’re delighted to know you had a positive experience with our team at Mr. Appliance of Ashland and Mansfield. Your feedback is truly appreciated and motivates us to continue delivering quality service.

Dennis Doyle
Dennis Doyle via Google

Jack was on time and very professional! He diagnosed the problem and ordered the parts needed! When the parts arrived he returned and installed them quickly!

Response from Owner

Thank you for taking the time to share your experience, Denny. It's wonderful to hear that Jack provided prompt and professional service, from diagnosing the issue to completing the repairs efficiently. Your feedback is greatly appreciated.

Angela Downs
Angela Downs via Google

Very prompt and friendly.

Response from Owner

Thank you, Angela, for sharing your positive experience. It’s wonderful to hear that you found the service both prompt and friendly. Your feedback is greatly appreciated.

Terry Leedy
Terry Leedy via Google

Professional operation and serviceman. Very good communications. On time for both visits, and they expedited parts order to complete repairs for family gathering. Pricing was reasonable but on the higher end of the spectrum. Would recommend.

Response from Owner

Thank you for your feedback, Terry Leedy! We’re happy to hear you appreciated our professional service and timely communications, especially in preparation for your family gathering. We strive to provide value, and your recommendation means a lot to us.

Harry McKnight
Harry McKnight via Google

They repairmen were curious and efficient.

Response from Owner

Thank you for your feedback, Harry McKnight! We appreciate you taking the time to share your experience and are happy to hear you found our repairmen to be courteous and efficient. We look forward to serving you again in the future.

Beatrice Yates
Beatrice Yates via Google

Fast Friendly clean service

Response from Owner

Thank you, Bea, for your kind words. We're delighted to hear that you appreciated our fast, friendly, and clean service. Your feedback is truly valued, and we look forward to serving you again in the future.

Allison Wendling
Allison Wendling via Google

Dean did a really good and quick job fixing my oven. They answer the phone the first call, Dean also got to my house at 8 am each visit he had to fix my oven! Would recommend them to everyone!

Response from Owner

Thank you so much for your kind words, Allison! We're delighted to hear that Dean was able to provide you with prompt and efficient service. It's wonderful to know that your experience with us was a positive one, and we truly appreciate your recommendation.

Sandy Fahl
Sandy Fahl via Google

Everything was good, only one complaint, they didn’t put dryer back where it was but I got it! Thanks so much’

Response from Owner

Thank you for taking the time to share your experience, Sandi. We're glad to hear that everything went well overall, and we appreciate your understanding regarding the dryer placement. Your feedback helps us improve, and we’re grateful for your support.

William Ball
William Ball via Google

Very nice and completed his job with a smile and perfect attitude I would recommend them to anyone who needs repairs

Response from Owner

Thank you, William, for your kind words and recommendation. We're thrilled to hear that our technician provided you with a positive experience and completed the job with a smile. Your feedback is greatly appreciated and encourages our team to continue delivering exceptional service.

Total number of 5 star reviews :1907

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