4.8/5

1371 Ratings

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Jay Hartman
Jay Hartman via Google

Taylor was fantastic! She found parts for my 1950’s Kelvinator and installed them perfectly. Couldn’t be happier!

Response from Owner

Thank you for your wonderful review! We're thrilled to hear that Taylor was able to assist you with your 1950's Kelvinator. It’s always great to know our team is meeting customer expectations. We appreciate your feedback and look forward to serving you again in the future! Thank You! - Mr. Appliance of Aurora Team

Anne Miller
Anne Miller via Google

When we needed service quickly with our fridge Mr appliance accommodated right away. They had to order parts and when in called us to schedule. The repair person was very thorough in explaining what might be the problem. We will call Mr appliance again should we need service.

Response from Owner

Thank you for your wonderful feedback! We're glad to hear that our team was able to respond quickly and provide thorough explanations during your repair. Your satisfaction is our priority, and we appreciate your trust in Mr. Appliance for future service needs. We look forward to serving you again! Thank You! - Mr. Appliance of Aurora Team

Anne Brown
Anne Brown via Google

On time, very professional and honest when he said it would cost more to fix my refrigerator than replace it.

Response from Owner

Thank you for your positive feedback, Anne. We appreciate your acknowledgment of our professionalism and honesty. It's always our goal to provide the best advice to our customers. If you need any further assistance or services in the future, we’re here to help! Thank You! - Mr. Appliance of Aurora Team

Carol O'Dell
Carol O'Dell via Google

He was on time, friendly and took care of my dryer problem quickly. This is the 2nd time I have used this service and it is always good!

Response from Owner

Thank you for your wonderful feedback, Carol! We're thrilled to hear that our technician was punctual, friendly, and able to resolve your dryer issue efficiently. It’s great to know that you chose our service again, and we appreciate your continued trust in us. We look forward to serving you in the future! Thank You! - Mr. Appliance of Aurora Team

Gary Kinateder
Gary Kinateder via Google

Came within time window. Quick to diagnose. Tek was polite. Will use again

Response from Owner

Thank you for your positive feedback! We're glad to hear that our technician was timely and courteous while effectively diagnosing your needs. We look forward to serving you again in the future. Thank You! - Mr. Appliance of Aurora Team

Ed Shelton
Ed Shelton via Google

My GE refrigerator was not cooling sufficiently Rod from Mr. Appliance came out and repaired it in a couple hours He was very professional and efficient I appreciate the way Mr. Appliance keeps you updated with upcoming appointments, accompanied by the picture of the technician Good job thanks

Response from Owner

Thank you for your positive feedback, Edward! We're glad to hear that Rod was able to efficiently repair your GE refrigerator and that you appreciated the communication throughout the process. Your satisfaction is our priority, and we strive to provide excellent service every time. We hope you enjoy your fully functioning refrigerator! Thank You! - Mr. Appliance of Aurora Team

JIM Foster
JIM Foster via Google

Great job

Response from Owner

Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your support means a lot to us! Thank You! - Mr. Appliance of Aurora Team

Abe / Hollie Zeiderman
Abe / Hollie Zeiderman via Google

Technician on time and competent.

Response from Owner

Thank you for your kind words! We're glad to hear that our technician was on time and met your expectations. Your satisfaction is important to us, and we appreciate your feedback. We look forward to serving you again in the future! Thank You! - Mr. Appliance of Aurora Team

Kelly Stark
Kelly Stark via Google

Response from Owner

Thank you for your positive rating! We're thrilled to hear you had a great experience. If there's anything specific you'd like to share in the future, we're all ears. Your support means a lot to us! Thank You! - Mr. Appliance of Aurora Team

Janet Bryant
Janet Bryant via Google

Response from Owner

Thank you for the perfect rating! We're thrilled to hear you had a great experience with us. We strive to provide excellent service and appreciate your support. Looking forward to serving you again soon! Thank You! - Mr. Appliance of Aurora Team

Peggy Clark
Peggy Clark via Facebook

I have used this company twice. 2 different technicians Will & Rod both a 10 with timeliness & efficiency! Definitely recommend!

Debby / Stacey Hieb
Debby / Stacey Hieb via Google

Response from Owner

Thank you for the 5-star rating, Stacey! We're glad to know you had a positive experience with us. Your support is greatly appreciated! Thank You! - Mr. Appliance of Aurora Team

Clarice
Clarice via Google

Quick response. Rod, the repair tech, is very nice, respectful and very knowledgeable. Would definitely recommend him and Mr. Appliance.

Response from Owner

Thank you for your kind words, Clarice! We're glad to hear that Rod provided you with excellent service. Your recommendation means a lot to us, and we appreciate your feedback! Thank You! - Mr. Appliance of Aurora Team

Jeff Mlcoch
Jeff Mlcoch via Google

Love this place! Great communication, on time, trustworthy! We've used them twice and will continue to do so.

Response from Owner

Thank you for your fantastic review, Jeff! We're thrilled to hear that you love our services and appreciate your trust in us. We look forward to serving you again in the future! Thank You! - Mr. Appliance of Aurora Team

Robert Hunchberger
Robert Hunchberger via Google

Will came on time as expected. He looked like his picture. Will is a very serious guy. He was focused and did not waste time. As an engineer I like that. I would definitely engage them again for other appliance issues.

Response from Owner

Thank you for your wonderful review! We're glad to hear that Will met your expectations and provided efficient service. Your support means a lot to us, and we look forward to assisting you with any future appliance issues. Thank You! - Mr. Appliance of Aurora Team

Suzanne Perry
Suzanne Perry via Google

Will was very knowledgeable and professional and friendly!

Response from Owner

Thank you for your wonderful feedback, Suzanne! We're glad to hear that Will provided knowledgeable, professional, and friendly service. Our team strives to make every experience a great one! Thank You! - Mr. Appliance of Aurora Team

Norm Bayens
Norm Bayens via Google

Great service and friendly people, The service rep was very nice and did a good job.

Response from Owner

Thank you for your kind words, Norm! We're thrilled to hear that you had a great experience with our service team. Your feedback motivates us to continue providing excellent service. We appreciate your support! Thank You! - Mr. Appliance of Aurora Team

Michael M
Michael M via Google

Will was great! Arrived right within his window and completed a timely service repairing my dryer!

Response from Owner

Thank you for your positive review, Michael! We're glad to hear that Will provided timely and effective service for your dryer repair. We appreciate your feedback and hope to assist you again in the future! Thank You! - Mr. Appliance of Aurora Team

Christoph Streubert
Christoph Streubert via Google

Great service, professional, on time, clean, and friendly

Response from Owner

Thank you for your wonderful feedback, Christoph! We're thrilled to hear that you had such a positive experience with our service. Your appreciation motivates us to keep delivering high-quality service. We look forward to serving you again! Thank You! - Mr. Appliance of Aurora Team

Jeri Frickey
Jeri Frickey via Google

Will was always on time. Explained everything to me. Was friendly and courteous

Response from Owner

Thank you for your wonderful review, Jeri Anne! We're glad to hear that Will provided you with excellent service and took the time to explain everything. Your satisfaction is our priority, and we appreciate your feedback! Thank You! - Mr. Appliance of Aurora Team

Total number of 5 star reviews :1261

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