4.7/5

4323 Ratings

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Cheryl Purnell
Cheryl Purnell via Google

Easy online appointment and technician came in a timely manner. Mr. Scott was professional and friendly and resolved my dryer issue in a timely manner. The cost was reasonable and fair. I recommend using Mr. Appliance services.

Response from Owner

Thank you for your recommendation! We're happy to hear Scott provided the unrivaled professionalism and care we strive for and quickly got your dryer running smoothly again. If you need us to whip your appliances back into shape in the future, please don't hesitate to reach out! Mr. Appliance of Austin

Tony Mataya
Tony Mataya via Google

Mr Appliance was very helpful in diagnosing the issue and providing an estimate. We investigated and compared the options and went with the repairs. The technician, Brett S was excellent.

Response from Owner

We're glad we could help, Tony! It's great to hear that Brett did a wonderful job repairing your appliance for you. Thank you for your feedback! Mr. Appliance of Austin

Jon Cearley
Jon Cearley via Google

Ben was great! Polite, thorough, and quick.

Response from Owner

Thanks, Jon! We'll let Ben know you appreciate his efforts to repair your appliance. Mr. Appliance of Austin

Marzia Smith
Marzia Smith via Google

The tech was so professional and really nice. He was very knowledgeable and fixed the problem quickly. I will definitely use Mr. Appliance again

Response from Owner

We're glad we could quickly resolve the issue with your appliance, Mariza! We look forward to helping you with any future appliance repair needs you might have. Thank you! Mr. Appliance of Austin

Steve Winter
Steve Winter via Google

Brett was on time, diagnosed the problem quickly fixed our fridge. He also cleaned up after himself neatly. Solid service!

Response from Owner

Steve, thank you! We're happy to hear that Brett expertly repaired your fridge and made sure his work area was clean when he was done. We'll let him know you appreciate his efforts! Mr. Appliance of Austin

Charles Frederick
Charles Frederick via Google

Air check service. He checked tread depth.

Response from Owner

We're glad we could help, Charles. Thank you so much for giving us a call! Mr. Appliance of Austin

Christine Highland
Christine Highland via Google

Response from Owner

We appreciate your great rating of our appliance repair service, Christine. Thank you! Mr. Appliance of Austin

Mahmod Khan
Mahmod Khan via Google

Prompt efficient, and satisfactory professional

Response from Owner

Mahmood, thanks for your feedback! We're glad we could repair your appliance and earn your satisfaction. Mr. Appliance of Austin

Chip Dart
Chip Dart via Google

We have used Mr Appliance a few times and they always come through and today was no exception.

Response from Owner

Chip, thank you for making us your preferred choice for all your appliance repair needs! We're always grateful to serve you and keep your home in tip-top shape. Mr. Appliance of Austin

Denise Burke
Denise Burke via Google

He was quick, efficient, friendly, knowledgeable

Response from Owner

Thank you, Denise! We're here to provide speedy, expert appliance services every time! Mr. Appliance of Austin

Cindi Ferguson
Cindi Ferguson via Google

Will was very professional and quick about his job. Price stayed exactly b what he first told me. Arranged his schedule to accommodate mine. Job well done

Response from Owner

We're glad our upfront and flat-rate pricing was helpful, Cindi, and that Will made sure to work around your scheduling needs. We'll let him know you appreciate his efforts. Thanks for giving us a call! Mr. Appliance of Austin

Rob Huttin
Rob Huttin via Google

Our Tech Jeremy was really good. Helped explain all that he was doing. Showed me stuff about our sub zero that I didn’t even know and also showed me how to maintain it. Hire more techs like him!

Response from Owner

Rob, thank you for shouting out our amazing service professional, Jeremy! We're glad he clearly communicated with you every step of the way and got your sub zero working perfectly for you. It's great that he was able to share additional information about the unit with you to keep it in excellent shape for years to come. We can't wait to share your comments with him! Mr. Appliance of Austin

Shelly Priebe
Shelly Priebe via Google

Our technician went above and beyond to ensure the repair was handled and proactively help remove some "extra" hose from the back of the dryer that was a bother

Response from Owner

Thank you for your review, Shelly! We strive to provide exceptional service every time, and we're delighted our service professional could go the extra mile to keep your dryer running smoothly. We hope to have the opportunity to serve you again in the future! Mr. Appliance of Austin

Barclay Martin
Barclay Martin via Google

Best experience with Mr. Appliance. From the ease of scheduling to the professional and honest repair technician, I would give 10 stars if I could. Will, the technician was completely honest about my repair, what the cost would be, and helped me make the best possible decision. He could’ve tried to take advantage or push repairs to make money for the company, but instead I got an authentic and honest evaluation…something that seems to be lacking with many other companies these days. Because of this outstanding experience, I will only go to Mr. Appliance for all of my repair needs from here on out. I highly recommend their services to everyone!

Response from Owner

Thank you for your recommendation of our appliance repair services, Barclay! It's our pleasure to provide honest service and to help you make an informed decision about your appliance. We appreciate the opportunity to serve you and look forward to working with you again whenever the need arises! Mr. Appliance of Austin

Conan Head
Conan Head via Google

Had a great experience! Our dryer stopped working, and they came out quickly, diagnosed the issue, and had it fixed in no time. The technician was professional, friendly, and clearly knew what he was doing. Everything’s working perfectly now. Highly recommend!

Response from Owner

Thanks for recommending us, Conan! We're glad we could come right out to repair your dryer. It's great to hear our service professional's expertise came in handy! Mr. Appliance of Austin

jeff Rowland
jeff Rowland via Google

Very pleased with the same day service response and the professionalism of the technicians. I would definitely recommend Mr. Appliance.

Response from Owner

Thank you for your recommendation, Jeff! We're here to provide speedy, expert service you can count on, and we hope you'll reach out with future appliance needs! Mr. Appliance of Austin

Peter Rosch
Peter Rosch via Google

incredibly efficient, friendly, and forthright about all the things related to our washing machine repair. in a world full of maybes, Mr. Appliance of Austin stands out as a definitive yes.

Response from Owner

Peter, thank you for your wonderful feedback! We're glad you gave us a call to repair your washing machine and keep your home running efficiently. We're grateful to serve your appliance repair needs! Mr. Appliance of Austin

darcie beyer
darcie beyer via Google

Great customer service and knowledge. Loved working with Scott. Thank you all so much!

Response from Owner

Darcie, thank you! We're glad Scott did a fantastic job of whipping your appliance back into shape. We'll be sure to let him know you appreciate his help. Mr. Appliance of Austin

Kevin Mcdonald
Kevin Mcdonald via Google

On time, friendly yet professional !!

Response from Owner

It was a pleasure to assist you with your appliance needs, Kevin! We're glad our prompt and professional service earned your trust in us. Thank you for your review! Mr. Appliance of Austin

kristin mcnaughton
kristin mcnaughton via Google

Would 100% recommend this company for any issue I have with anything.

Response from Owner

Scott, that means a lot! Thank you for the kind words and trust. We’re always here whenever you need help with appliance repair or maintenance. We appreciate you taking the time to share your experience! Mr. Appliance of Austin

Total number of 5 star reviews :3934

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