4.9/5

1362 Ratings

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Steve Pettinato
Steve Pettinato via Google

Response from Owner

Thank you for your 5-star rating! We appreciate your support and are glad to hear you had a great experience with us. Looking forward to serving you again soon! Mr. Appliance of Batavia and Independence

Gary Burbage
Gary Burbage via Google

Great warranty on work performed.

Response from Owner

Thank you for your positive feedback, Gary! We're glad to hear that you appreciate our warranty on the work performed. Our commitment to quality and customer satisfaction is a top priority, and it's great to know we met your expectations. We look forward to serving you again in the future! Mr. Appliance of Batavia and Independence

Theresa Koch
Theresa Koch via Google

Response from Owner

Thank you for your five-star rating! We appreciate your support and hope to see you again soon. Mr. Appliance of Batavia and Independence

Steven Eggers
Steven Eggers via Google

Response from Owner

Thank you for your incredible five-star rating! We're thrilled to hear that you had a great experience with us. Looking forward to serving you again soon! Mr. Appliance of Batavia and Independence

Peggy Cravens
Peggy Cravens via Google

They came within the timeframe. They said they would. The repairman, Charles was very polite and professional diagnose the problem quickly, and resolve the issue.

Response from Owner

Thank you for your positive feedback, Peggy! We're glad to hear that Charles provided prompt and professional service. Your satisfaction is our top priority, and we appreciate your kind words about our timing and the quality of the repair. If you need assistance in the future, don't hesitate to reach out. Mr. Appliance of Batavia and Independence

Berry Branham
Berry Branham via Google

Response from Owner

Thank you for your five-star rating! We appreciate your support and are glad to hear that you had a great experience. Your satisfaction is our top priority, and we look forward to serving you again soon. Mr. Appliance of Batavia and Independence

Joan Service
Joan Service via Google

Very easy to make appointment for service, received text with date and time (2-hour) window and a picture of the technician that would do the job. I really appreciated that extra step to feel comfortable knowing who would show up at my door. Charles did a great job cleaning years of dust and dirt out of the back and under the refrigerator. He was timely, friendly, professional and explained exactly what he needed to do to perform the cleaning. The rate was very affordable and extends the life of my refrigerator. I highly recommend this company.

Response from Owner

Thank you for your wonderful feedback, Joan! We're thrilled to hear that you found the appointment process easy and appreciated the technician's introduction. Charles is indeed a valued member of our team, and it's great to know he made your service experience pleasant and informative. We're glad you found our rates affordable and that our service helped extend the life of your refrigerator. We appreciate your recommendation and look forward to serving you again in the future! Mr. Appliance of Batavia and Independence

Joseph Stephens
Joseph Stephens via Google

Response from Owner

Thank you for your 5-star rating! We're thrilled to know you had a great experience with us. Your support means a lot, and we look forward to seeing you again soon! Mr. Appliance of Batavia and Independence

Holly Binnig
Holly Binnig via Google

Response from Owner

Thank you for your 5-star rating! We appreciate your support and are glad to know you're satisfied with our services. If you have any feedback in the future, feel free to share. Mr. Appliance of Batavia and Independence

Beverly Carolan
Beverly Carolan via Google

Response from Owner

Thank you for your 5-star rating! We appreciate your support and hope to see you again soon. If there's anything we can do to make your next visit even better, please let us know. Mr. Appliance of Batavia and Independence

Cindy Caudill
Cindy Caudill via Google

Our side by side refrigerator/freezer wasn't shutting properly. They replaced the seal but it still wasn't shutting as it should. They sent out Don immediately and Don was able to diagnose the issue right away and was super friendly and our cat Luna loved him! Don returned and our freezer shuts like the day it did new! I highly recommend Mr Appliance and Don! We will definitely be using them for any appliance needs that may arise.

Response from Owner

Thank you for your wonderful review, Cindy! We're thrilled to hear that Don was able to resolve your refrigerator issue and that he made a positive impression on both you and Luna. Your recommendation means a lot to us, and we look forward to assisting you with any future appliance needs. If you have any further questions or need support, feel free to reach out. Mr. Appliance of Batavia and Independence

Ron Pearsall
Ron Pearsall via Google

Great service. Don was able to quickly diagnose the problem and get the parts in the same week. Very friendly and professional so would highly recommend.

Response from Owner

Thank you for your positive feedback! We're glad to hear that Don provided you with quick and professional service. Your recommendation means a lot to us, and we're here to help anytime you need assistance. Mr. Appliance of Batavia and Independence

Linda Bourquine
Linda Bourquine via Google

I highly recommend Mr Appliance. They provide efficient and friendly service from the initial phone call to the finishing of the project.

Response from Owner

Thank you for your wonderful feedback, Linda! We're thrilled to hear that you had a positive experience with our team from start to finish. Your recommendation means a lot to us, and we look forward to serving you again in the future. Mr. Appliance of Batavia and Independence

Renee Morin
Renee Morin via Google

Don was great, kept me informed of when he was coming, explained the repair so I could understand it, and finished the job quickly. He was friendly and professional. I highly recommend him and the company!

Response from Owner

Thank you for your wonderful review, Renee! We're thrilled to hear that Don provided you with exceptional service and kept you informed throughout the process. Your recommendation means a lot to us, and we appreciate your kind words about his professionalism and friendliness. We look forward to serving you again in the future! Mr. Appliance of Batavia and Independence

Ben Wood
Ben Wood via Google

Response from Owner

Thank you for your 5-star rating! We're thrilled to know you had a great experience with us. Your support means a lot, and we look forward to serving you again soon! Mr. Appliance of Batavia and Independence

tyler camerucci
tyler camerucci via Google

Response from Owner

Thank you for the fantastic rating! We appreciate your support and look forward to serving you again soon. Mr. Appliance of Batavia and Independence

Jordandrea
Jordandrea via Google

I will never use another company. They are the most efficient, kind and knowledgeable there is. I had been using another company (Bill's Appliance in Crittenden, Ky) and over a month later, my fridge still wasn't fixed. I totally understand how Mr. Appliance of Batavia has a 5 star rating. Above and beyond! Thank you Don and Megan!!

Response from Owner

Thank you for your wonderful review! We're thrilled to hear that our technician provided prompt and efficient service for your fridge. Your satisfaction is our priority, and we look forward to serving you again in the future! Mr. Appliance of Batavia and Independence

The Flour Bee Bakery
The Flour Bee Bakery via Google

Quick, professional and thorough! Arrived on time and kept us informed.

Response from Owner

Thank you for your positive feedback! We're glad to hear that our representative met your expectations and provided timely service. Your satisfaction is our priority, and we look forward to serving you again in the future. Mr. Appliance of Batavia and Independence

Pam Shields
Pam Shields via Google

Response from Owner

Thank you for your five-star rating! We appreciate your support. Your satisfaction is our priority, and we look forward to serving you again soon. Mr. Appliance of Batavia and Independence

Clem Hall
Clem Hall via Google

Excellent fast response.

Response from Owner

Thank you for your positive review! We're thrilled that you are happy with our fast and efficient service. Your satisfaction is our priority, and we look forward to serving you again in the future! Mr. Appliance of Batavia and Independence

Total number of 5 star reviews :1292

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