4.9/5

1097 Ratings

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Chris Barton
Chris Barton via Google

Ryan was on time, thorough and the repair was well explained. I appreciate it!

Response from Owner

Thank you for your positive feedback! We're glad to hear that Ryan provided thorough and clear service. We strive to ensure our customers are informed and satisfied. Your appreciation means a lot to us!

Carolyn Foerester
Carolyn Foerester via Google

Technician courteous & friendly

Response from Owner

Thank you for your feedback! We're glad to hear that you found our technician courteous and friendly. Providing excellent customer service is our top priority, and we appreciate your recognition of our team's effort. If you need any further assistance, feel free to reach out.

Pamela Hosgood
Pamela Hosgood via Google

Tom is a great technician, efficient and thorough.

Response from Owner

Thank you for your kind words about Tom! We are glad to hear that you found his service efficient and thorough. Your feedback is greatly appreciated and motivates our team to continue providing excellent service.

Charles Seawright
Charles Seawright via Google

Mr. Appliance service is highly appreciated,we called and they came out the next day. I guess we were lucky that day...lol. Our dryer is purring like a cat now.

Response from Owner

Thank you for your positive feedback! We're thrilled to hear that we could assist you quickly and that your dryer is working perfectly. Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance, don’t hesitate to reach out.

Henry C. Nagel II
Henry C. Nagel II via Facebook

Fast to respond and somewhat reasonable in price. I think they (Tom) are honest and trustworthy. would use them again!

Response from Owner

Thank you for your kind words, Henry. We're glad to hear that you were satisfied with our response time and pricing. It's wonderful to know that you found Tom to be honest and trustworthy. We look forward to the opportunity to assist you again in the future.

Mary Esposito
Mary Esposito via Google

This is the second time using Mr. Appliance. Both times have been a wonderful experience. The office was sympathetic to my situation and got a technician out right away. My technician Ryan is awesome! Professional, knowledgeable, and very nice. He fixed the problem quickly and perfectly.

Response from Owner

Thank you for your kind words, Mary! We're thrilled to hear that you had another wonderful experience with Mr. Appliance and that Ryan was able to assist you so effectively. Our team strives to provide prompt and professional service, and we're glad to know that we met your expectations. We look forward to serving you again in the future!

Joe Spiewak
Joe Spiewak via Google

Response from Owner

Thank you for your outstanding rating! We're delighted to hear that you had a great experience. Your support means a lot to us, and we look forward to serving you again soon.

Joe Tepper
Joe Tepper via Google

Response from Owner

Thank you for the 5-star rating, Joe! We appreciate your support and look forward to serving you again.

Ricardo Mackenzie
Ricardo Mackenzie via Google

Response from Owner

Thank you for the 5-star rating, Ricardo! We're thrilled to have your support and look forward to serving you again in the future.

Elaine + Scott Darden
Elaine + Scott Darden via Google

Response from Owner

Thank you for your 5-star rating! We're thrilled to hear that you had a great experience with us. If you have any suggestions or feedback in the future, feel free to share. Your support means a lot to our team!

Augustine Circello
Augustine Circello via Google

Great experience, Tom ( our service tech) was on time, very efficient and explained everything thoroughly. 10/10 would use them again.

Response from Owner

Thank you for your wonderful feedback, Augustine! We're thrilled to hear that Tom provided you with excellent service. Your satisfaction means a lot to us, and we look forward to serving you again in the future!

Deanna Deguiseppe
Deanna Deguiseppe via Google

Great experience. Customer service was top notch!

Response from Owner

Thank you for your fantastic review, Deanna! We're glad to hear that you had a great experience and appreciated our customer service. Your support means a lot to us!

Shawn Manzi
Shawn Manzi via Google

Technician was extremely friendly, helpful and knowledgeable.

Response from Owner

Thank you for your kind words, Shawn! We are happy to hear that our technician provided friendly and knowledgeable service. Your satisfaction is our priority!

Jemetra Harvey-Gordon
Jemetra Harvey-Gordon via Google

My technician Jimmy was very thorough, didn’t rush and explained everything to me and ensured I understood.

Response from Owner

Thank you for your wonderful feedback, Jemetra! We're glad to hear that Jimmy provided thorough service and clear explanations. Your satisfaction is our top priority, and we appreciate your trust in us!

Lois Levick
Lois Levick via Google

Tom worked incredibly long and hard chipping away at my 20 year old fridge when it clogged up and froze. It looked like he was taking it all apart - both the fridge and freezer! But he got the job done.

Response from Owner

Thank you for your wonderful review, Lois! We're thrilled to hear that Tom provided such dedicated service to your fridge. We appreciate your trust in us and are glad we could solve the issue for you. If you need any further assistance, feel free to reach out!

JONATHAN SHAVEL
JONATHAN SHAVEL via Google

Contacted them, easily arranged a service appointment within 24 hours of . service each showed up in time, very polite, did the work quickly and left. Excellent experience.

Response from Owner

Thank you for your wonderful feedback, Jon! We're thrilled to hear that you had an excellent experience with our team. Timeliness and politeness are very important to us, and we're glad they made a positive impression. We look forward to assisting you again in the future!

Marcus Newton
Marcus Newton via Google

Response from Owner

Thank you for the 5-star rating, Marcus! We appreciate your support and look forward to serving you again in the future.

Mary O'Donnell
Mary O'Donnell via Google

Response from Owner

Thank you for your 5-star rating, Mary! We appreciate your support and look forward to serving you again.

Mickipovey Povey
Mickipovey Povey via Google

Very professional. Pleasant service person. Answered questions. Repair was done quickly.

Response from Owner

Thank you for your kind words, Mickipovey! We're glad to hear that you had a positive experience with our team. We appreciate your feedback and hope to serve you again in the future!

Maria Berrocal
Maria Berrocal via Google

Response from Owner

Thank you for your 5-star rating, Maria! We appreciate your support and look forward to serving you again.

Total number of 5 star reviews :1015

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