4.6/5

982 Ratings

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ANITA WANDALE
ANITA WANDALE via Google

If I need any appliance repair in the future I definitely will call Mr Appliance of Berrien County first. My refrigerator broke. Michael was able to come the same day that I called. He was respectful, prompt, very knowledgeable and honest. He took the time to explain everything to me and gave me excellent advice. It was a relief to me to know that someone like that was available in our area. Thank you.

Response from Owner

Hi Anita, thank you for sharing your experience with Mr. Appliance. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local appliance repair service and have yourself a fantastic day!

ERNEST DAVIS
ERNEST DAVIS via Google

Very polite and respectful. Great service.

Response from Owner

Hi Ernest, thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your project. Thanks again for choosing Mr. Appliance and have a great day!

BOB BURKETT
BOB BURKETT via Google

Mike did a great job!

Response from Owner

Hi Silvia, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Appliance!

Brandon Brown
Brandon Brown via Google

The technician was quick, efficient and knowledgeable. Overall I was very pleased with the service.

Response from Owner

Hi Brandon, thanks for taking a few minutes to provide us with your feedback! The Mr. Appliance team appreciates your business and looks forward to tackling your next project. Thanks again!

Deb Johnson
Deb Johnson via Google

I'm amazed with how quickly a appointment was made. I was kept up to date on a part arival. And a appointment was made to complete the project the next work day. The tech was very nice and fixed my appliance in a timely manner. If I ever have another problem, Mr.Appliance is who I will call.

Response from Owner

Hi Debra, thank you for leaving us this review. We're thrilled that you enjoyed your experience. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing Mr. Appliance.

RUBY PATTERSON
RUBY PATTERSON via Google

Response from Owner

Hi Ruby, thanks for your review and for choosing Mr. Appliance! We are so grateful that you gave us a chance.

ANITA GRAMS
ANITA GRAMS via Google

Friendly, efficient, knowledgeable.

Response from Owner

Hi Anita, thank you for your review of Mr. Appliance. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local appliance repair service and for your review. Have a great day!

Ben Ben Shao
Ben Ben Shao via Google

Mike was super fast and professional, shows up on time, no extra charge, done in 1 hr.

Response from Owner

Hi Ben, thank you for your review of Mr. Appliance. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local appliance repair service and for your review. Have a great day!

ANDY WACHOWSKI
ANDY WACHOWSKI via Google

Called Mr Appliance after having a bad experience with another repair company. Mike came out and was great. Got the part ordered, scheduled a return and got our refrigerator working. Fast, honest and efficient. Thanks

Response from Owner

Hi Andy, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Appliance!

Ken Sink
Ken Sink via Google

He was knowledgeable and new the problem right away. All back in working order. I appreciated the fact that they responded right away and could send someone out the next day.

Response from Owner

Hi Ken, thank you for sharing your experience with Mr. Appliance. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local appliance repair service and have yourself a fantastic day!

MARY BROTHERTON
MARY BROTHERTON via Google

Response from Owner

Hi Mary, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Appliance. We look forward to working with you again in the future!

IRENE SIRK
IRENE SIRK via Google

Response from Owner

Hi Irene, thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your project. Thanks again for choosing Mr. Appliance and have a great day!

Cheryl Barcus
Cheryl Barcus via Google

Showed up on time. very professional and friendly. Explained was wrong with my dishwasher and what needed to be done. Very reasonable prices.

Alyese Perkins
Alyese Perkins via Google

Mike from Mr. Appliance Berrien County did a great job repairing our oven! He arrived on time, was very pleasant to work with and had the issue diagnosed quickly. The parts arrived earlier than expected and he was even able to come back and repair the oven a day sooner than we originally scheduled for. We are very happy with the service and will definitely use them again for any future issues!

DONA LUCKER
DONA LUCKER via Google

After accidentally breaking my Samsung refrigerator ice maker, I called Mr Appliance for service. Spoke with Claire who took my information, was able to schedule me for service within 3 days, and said I would receive a notice of the technician’s name and arrival time the day before service. The day of service, the technician (Mike) was able to arrive a little earlier which was great. He introduced himself, went right to work and fixed the ice maker promptly. He answerer questions I had and was very helpful. I used Mr Appliance previously for my washing machine repair and was pleased to find out their service and technicians were still reliable. I plan to continue to use them for appliance repairs when needed and recommend them to my family and friends.

Response from Owner

Hi Dona, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.

Julia Hennelly
Julia Hennelly via Google

Responsive and reliable.

Response from Owner

Hi Julia, thanks for your review and for choosing Mr. Appliance! We are so grateful that you gave us a chance.

Kristen Bluell
Kristen Bluell via Google

Response from Owner

Hi Kristen, thank you for leaving us this review. We're thrilled that you enjoyed your experience. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing Mr. Appliance.

STEPHEN SIMMS
STEPHEN SIMMS via Google

Technician Mike made fast work of diagnosing and repairing my refrigerator. Communication about my appointment was very good both before and after the repair. I would recommend him and Mr. Appliance to anyone who needs appliance repairs.

Response from Owner

Hi Stephen, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Appliance team. We look forward to serving you again for all your appliance repair needs.

JOSEPH PANTOJA
JOSEPH PANTOJA via Google

Response from Owner

Hi Joseph, thank you for taking the time to leave a review. We’re glad to see that you were satisfied with the work done by our team, and we appreciate your support. Thanks again for choosing Mr. Appliance and have a great day!

EMILY SCHAFFER
EMILY SCHAFFER via Google

Responsive and reliable.

Response from Owner

Hi Emily, thank you for your review of Mr. Appliance. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local appliance repair service and for your review. Have a great day!

Total number of 5 star reviews :912

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