4.8/5

4422 Ratings

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Chuck Bradford
Chuck Bradford via Google

Great job

Karen Faircloth
Karen Faircloth via Google

JAN HAGGERTY
JAN HAGGERTY via Google

Karen Rogers
Karen Rogers via Google

Mr. Appliance was a lifesaver! They came the same day I called and gave me the diagnosis very promptly. I will definitely call again when I need appliance service!

JEREMY SHANK
JEREMY SHANK via Google

Very fast repair, always on time and plenty of updates so no surprises!

Response from Owner

Jeremy, we’re glad everything went smoothly and that the updates kept things clear. Thanks for your trust. We’re always grateful for the opportunity to help! Mr. Appliance Over the Mountain

Darin Klewsaat
Darin Klewsaat via Google

Chase diagnosed the failure of the GE Refrigerator water filter manifold quickly and once the part was available, he made the replacement rapidly. Great service.

Response from Owner

Thanks, Darin! It's great to hear that Chase expertly diagnosed and repaired your GE fridge. We'll let him know you appreciate his efforts at keeping your home running smoothly. Mr. Appliance Over the Mountain

WEYMAN PRATER
WEYMAN PRATER via Google

Justin Collar, the technician, was professional and hard working and efficient. He’s a great representative of the company and ensured that I will use Mr. Appliance in the future.

Response from Owner

Weyman, thank you for sharing your experience with our service professional, Justin! We're glad he did a fantastic job representing us and repairing your appliance. We'll pass your feedback along, and we look forward to helping you in the future. Mr. Appliance Over the Mountain

Aaron Johnson
Aaron Johnson via Google

Came in and cooled it down. Thanks for the professional who came and helped me out.

Response from Owner

It's our pleasure to be of service, Aaron! We appreciate you giving us a call. Thank you! Mr. Appliance Over the Mountain

cortney crawford
cortney crawford via Google

Response from Owner

Thank you for your wonderful rating of our appliance repair services, Courtney! Mr. Appliance Over the Mountain

Telisha Hughes
Telisha Hughes via Google

Response from Owner

Thank you for sharing your rating, Telisha! It's great to know you're pleased with our appliance repair services. Mr. Appliance Over the Mountain

Vickie Odom
Vickie Odom via Google

Chase was awesome! He was on time. He explained the issue and what he could do to repair it and the cost. He was great!

Response from Owner

We're so glad to hear that, Vickie! We'll be sure to let Chase know that his professionalism and communication made a difference for you. Thank you for your feedback! Mr. Appliance Over the Mountain

King Cook
King Cook via Google

It was a bit pricy but the service was worth it. Justin our tech was in and out and truly professional they are highly recommend

Response from Owner

Thank you for sharing your recommendation! We're delighted Justin's professionalism and expertise earned your trust in us! Mr. Appliance Over the Mountain

Kathleen Moorer
Kathleen Moorer via Google

Troy did a super job. Keeping his business card right up front.

Response from Owner

Thank you!

LYNN BACON
LYNN BACON via Google

Quick diagnosis and quick repair!

Response from Owner

Thanks for giving us a call, C! We're so glad that our team could help promptly and efficiently. We're grateful for your feedback! Mr. Appliance Over the Mountain

CHRIS ADAMS
CHRIS ADAMS via Google

Larry came out yesterday to assess the dryer (took less than 15 min), and then came back today with the part to fix it (took less than 30 minutes). Quick and professional. Definitely recommend.

Response from Owner

Kris, thank you so much for your recommendation! It's great to hear that Larry was prompt and efficient, and we look forward to passing on your appreciation. We're grateful for your trust in our team! Mr. Appliance Over the Mountain

Maury Levine
Maury Levine via Google

Marcus came to look at my washer which wasn't completing any cycles. He was able to diagnose and fix the problem in 30 minutes. Glad I don't need a new washer! Great work today! V for victory!

Response from Owner

Maury, we’re so glad Marcus got your washer back on track without the need for a replacement. Quick fix and no new appliance? That’s definitely a win. Thanks so much for your wonderful recognition! Mr. Appliance Over the Mountain

Sandy Cowan
Sandy Cowan via Google

I was very pleased with my first experience with Mr. Appliance Over the Mountain. I was able to schedule my next-day appointment online on their website, and received a prompt confirmation. I receive a phone call when Marcus was on his way. When he arrived, he quick to resolve the problem with my disposal, and to determine the cause of the issue with my dishwasher, which needed a new part, that has to be ordered. The service and the communication has been great. I’ll post another review when the follow-up appointment to install the new part is completed.

Response from Owner

Sandy, thank you for sharing your experience! We're glad we could make scheduling an appointment with us an easy task, and it's great to hear how helpful Marcus was at figuring out what was going on with your dishwasher. We look forward to installing the part when it comes in and completing your repair! Mr. Appliance Over the Mountain

STUART NORMAN
STUART NORMAN via Google

I scheduled a repair on our refrigerator on Monday. Marcus came out promptly and diagnosed the problem. It's all fixed now. Thanks for the great service!

Response from Owner

Stuart, we're glad Marcus quickly diagnosed the issue with your fridge. We appreciate your patience while we wait for the necessary part to come in in order to make the repair. We look forward to completing this for you. Thank you! Mr. Appliance Over the Mountain

Biggie Scott
Biggie Scott via Google

Was very nice. Did a great job explaining what he was going to do and everything that was going on with the situation. I most definitely recommend.

Response from Owner

Thanks for recommending our appliance repair services, Scott! We're glad our service professional did a great job communicating the scope of work to you. We hope to help you again should the need arise! Mr. Appliance Over the Mountain

ROBIN DAVIS
ROBIN DAVIS via Google

Courteous & respectful serviceman. Helpful with simple fix for my dryer & with bigger refrigerator issues!

Response from Owner

We're glad we could repair both your dryer and fridge, Robin! It was our pleasure to lighten your load. Thank you so much for your review! Mr. Appliance Over the Mountain

Total number of 5 star reviews :4117

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