4.8/5

4374 Ratings

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Rodney Sullivan
Rodney Sullivan via Google

Great prompt, knowledgeable, and competent service.

Kelsey Howell
Kelsey Howell via Google

Everything was great overall. Mr. Appliance came out and diagnosed my Midea washer on 4/14 and it was serviced and repaired on 4/23. I did have some trouble getting the tracking number or the status of the part but they worked with me and were very helpful. I would definitely recommend.

Response from Owner

Thank you for sharing your excellent recommendation, Kelsey! We're delighted we could quickly diagnose and repair your washer, and we're glad we could help you work through the snags in communication. We're always here if you need us again in the future! Mr. Appliance Over the Mountain

TIM HOLDEFER
TIM HOLDEFER via Google

Response from Owner

We're grateful for your five-star endorsement, Tim! Thanks so much for choosing Mr. Appliance. Mr. Appliance Over the Mountain

Jeff Gray
Jeff Gray via Google

Great service. On time and quick to complete work.

Response from Owner

Jeff, thank you for your feedback! We're glad we could quickly whip your appliance into shape and keep your home running. Mr. Appliance Over the Mountain

BARRY HARBOR
BARRY HARBOR via Google

Response from Owner

We appreciate your perfect rating of our appliance repair services, Barry. Thank you! Mr. Appliance Over the Mountain

Walker Sorrell
Walker Sorrell via Google

Response from Owner

Thanks so much for your five-star rating, Walker! We're glad we could help. Mr. Appliance Over the Mountain

SUZANNE GRAHAM
SUZANNE GRAHAM via Google

Very nice, quick & efficient

Response from Owner

Susan, we’re glad to hear your appliance repair service was handled quickly and with care. Thanks for taking a moment to share your experience! Mr. Appliance Over the Mountain

Jeremy Barber
Jeremy Barber via Google

Very professional, quickly diagnosed the problem and resolved onsite.

Response from Owner

Jeremy, we’re glad we could get your appliance diagnosed and repaired on the spot. Providing quick, professional appliance repair service is always our goal. Thanks for choosing Mr. Appliance Over The Mountain! Mr. Appliance Over the Mountain

RICK SUTHERLAND
RICK SUTHERLAND via Google

Marcus was on time did a great job investigating the problem and finding the leak. He was professional and did the repair in a timely manner.

Response from Owner

We're glad to hear Marcus got to the bottom of the issue and handled the repair with care, Rick. Timely, professional service is what we’re all about. We appreciate you sharing your experience with Mr. Appliance! Thank you! Mr. Appliance Over the Mountain

JACQUELINE FINK
JACQUELINE FINK via Google

Justin was on time, friendly, but professional. He identified the issue immediately. He had to order the part and it came in broken. However, he went above and beyond to get one here in town. He had the part in place and oven working in a few minutes. Excellent customer service.

Response from Owner

Jacquline, thank you so much for your patience while Justin worked hard to get the necessary, and unbroken, part to repair your oven! We're so glad he made sure to provide incredible service to get the right part to you so your home can function smoothly again. We'll be sure to pass your appreciation along! Mr. Appliance Over the Mountain

Jennifer Mancer
Jennifer Mancer via Google

Prompt, fast, quick resolution and fair. Appreciate so much for the help this week.

Response from Owner

We're so glad we could whip your appliance back into shape quickly for you! Thank you for giving us a call, and we hope to help you again. Mr. Appliance Over the Mountain

Charlotte Stark
Charlotte Stark via Google

Response from Owner

Thank you for your review, Charlotte! We're always here to help you whip those appliances back into shape! Mr. Appliance Over the Mountain

LAURIE ROBERTS
LAURIE ROBERTS via Google

The repairman was very fast and efficient.

Response from Owner

Thanks, Laurie. It's terrific that our appliance repair team earned your excellent rating! Mr. Appliance Over the Mountain

Lehman and Pamela Brown
Lehman and Pamela Brown via Google

We welcomed Larry, the Mr. Appliance service technician, into our home. Larry was friendly and professional as he went immediately to the task of diagnosis and explanation of the problem, the part needed for our Whirlpool Electric Range, and the time period for completing the installation. The part was avaliable locally and the install occurred the day after diagnosis. We were satisfied with the total cost, the amount required up front, and Larry's job performance. He defined the warranty and ensured follow-up if needed.

Response from Owner

Thank you for your review, Lehman! We know how much you rely on your appliances to keep your home running smoothly, and we're delighted that Larry's expert assistance was valuable in repairing your electric range. It's our pleasure to provide upfront and transparent pricing, and we're at your service if you need us again in the future! Mr. Appliance Over the Mountain

J W
J W via Google

Except the phone bank!! They do not speak English!!! I love y’all but this unacceptable to me…

LEAH SHERMAN
LEAH SHERMAN via Google

Very professional. Excellent customer service!

Response from Owner

Thank you for your review, Leah! We are committed to helping you keep your home running smoothly, and we're glad you appreciated our appliance services! Mr. Appliance Over the Mountain

Gwen Rice
Gwen Rice via Google

He came the next day.

Response from Owner

Thank you for your review, Gwen! We know how much you rely on your appliances every day to keep your home running smoothly, and we're glad we could quickly get out to assist you! Mr. Appliance Over the Mountain

Josh Meeks
Josh Meeks via Google

Awesome experience, easy to schedule, professional technician, great communication and the problem was fixed immediately, well done!!!

Response from Owner

Joshua, thank you! We're glad we could provide a seamless experience with clear communication and that our service professional did a great job repairing your appliance. We appreciate your feedback and hope to help you again! Mr. Appliance Over the Mountain

CLINT DILLARD
CLINT DILLARD via Google

Response from Owner

Thank you for your excellent rating, Clint! We're glad we could help. Mr. Appliance Over the Mountain

DONALD SCOTT
DONALD SCOTT via Google

Response from Owner

Donald, thanks for taking the time to rate us five stars! Mr. Appliance Over the Mountain

Total number of 5 star reviews :4077

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