4.8/5

4402 Ratings

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Maury Levine
Maury Levine via Google

Marcus came to look at my washer which wasn't completing any cycles. He was able to diagnose and fix the problem in 30 minutes. Glad I don't need a new washer! Great work today! V for victory!

Sandy Cowan
Sandy Cowan via Google

I was very pleased with my first experience with Mr. Appliance Over the Mountain. I was able to schedule my next-day appointment online on their website, and received a prompt confirmation. I receive a phone call when Marcus was on his way. When he arrived, he quick to resolve the problem with my disposal, and to determine the cause of the issue with my dishwasher, which needed a new part, that has to be ordered. The service and the communication has been great. I’ll post another review when the follow-up appointment to install the new part is completed.

Response from Owner

Sandy, thank you for sharing your experience! We're glad we could make scheduling an appointment with us an easy task, and it's great to hear how helpful Marcus was at figuring out what was going on with your dishwasher. We look forward to installing the part when it comes in and completing your repair! Mr. Appliance Over the Mountain

STUART NORMAN
STUART NORMAN via Google

I scheduled a repair on our refrigerator on Monday. Marcus came out promptly and diagnosed the problem. It's all fixed now. Thanks for the great service!

Response from Owner

Stuart, we're glad Marcus quickly diagnosed the issue with your fridge. We appreciate your patience while we wait for the necessary part to come in in order to make the repair. We look forward to completing this for you. Thank you! Mr. Appliance Over the Mountain

Biggie Scott
Biggie Scott via Google

Was very nice. Did a great job explaining what he was going to do and everything that was going on with the situation. I most definitely recommend.

Response from Owner

Thanks for recommending our appliance repair services, Scott! We're glad our service professional did a great job communicating the scope of work to you. We hope to help you again should the need arise! Mr. Appliance Over the Mountain

ROBIN DAVIS
ROBIN DAVIS via Google

Courteous & respectful serviceman. Helpful with simple fix for my dryer & with bigger refrigerator issues!

Response from Owner

We're glad we could repair both your dryer and fridge, Robin! It was our pleasure to lighten your load. Thank you so much for your review! Mr. Appliance Over the Mountain

Blair Rehme
Blair Rehme via Google

Larry offered phenomenal service. Everyone communicated clearly and they were always on time.

Response from Owner

Thank you for your review, Blair! We're proud to have Larry on the team, and we're glad to hear our responsive communication and friendly service earned your trust in our appliance services! Mr. Appliance Over the Mountain

BICKI LILLEY
BICKI LILLEY via Google

Tech arrived on time and identified problem quickly and repaired without any difficulity

Response from Owner

Vicki, thanks for giving our team a call! We're so glad that we could repair your appliance promptly and efficiently. Your feedback is so valuable to us, and we appreciate you sharing it! Mr. Appliance Over the Mountain

Philip White
Philip White via Google

Great technician very knowledgeable and quick.

Response from Owner

Thank you for your review, Philip! It's a pleasure to provide speedy, expert appliance services you can count on! Mr. Appliance Over the Mountain

Patrick Higginbotham
Patrick Higginbotham via Google

Response from Owner

Thank you for your five-star rating, Patrick! Mr. Appliance Over the Mountain

Chuck Burns
Chuck Burns via Google

Response from Owner

Thanks, Chuck! We're glad we could whip your appliance back into shape for you. Mr. Appliance Over the Mountain

Ollie S
Ollie S via Google

We’re so happy with Marcus’ work on our refrigerator. Very competent and trustworthy. He did a great job and the repair was reasonably priced. Thank you Marcus and Mr. Appliance.

Response from Owner

It's great to hear that Marcus did a fantastic job making sure your refrigerator was operating efficiently again, Ollie! We look forward to sharing your kind feedback with him. We're grateful to earn your trust, and we hope to help you again. Thank you! Mr. Appliance Over the Mountain

Karen Collins
Karen Collins via Google

Response from Owner

Thank you, Karen! We're always here with appliance services you can count on! Mr. Appliance Over the Mountain

Ho Ho
Ho Ho via Google

Suggestion. Have technician call before they arrive. Colby did a fine job. He pulled up before 8 AM, no phone call. We were thankful our AM request wasn’t an 11:30 AM. We were up and mostly ready, but still in our sleepwear awaiting a call…we never got. One of your competitors had a shot and totally blew it. Take advantage of their missed opportunity and claim the lead dog spot. Howard

Response from Owner

Thanks for your feedback, Howard! We're always looking at ways to improve. We appreciate the chance to keep your home in tip-top shape! Mr. Appliance Over the Mountain

DENNISE JEFFRIES
DENNISE JEFFRIES via Google

The technician diagnosed the problem quickly and accurately. The part arrived within two days and he was back out here and got the washing machine running. I really appreciated his service and how nice he was.

Response from Owner

We're happy to hear that, Denise! We strive to provide fast, efficient services, and we're glad that our Service Professional could diagnose and fix your washing machine promptly. Thank you for sharing your feedback! Mr. Appliance Over the Mountain

Garsuta Family Vlog
Garsuta Family Vlog via Google

I highly recommend the technician. He's very professional and offers helpful advice and options. The service is 💯 excellent.

Response from Owner

We appreciate your thoughtful recommendation! Our service professionals are committed to providing transparent and reliable appliance repair, and we'll be sure to celebrate your feedback with the team. Thank you! Mr. Appliance Over the Mountain

Bill
Bill via Google

Cody was very down to earth and a pleasure to work with. He explained the issue and resolved the problem quickly and answered all my questions for the dishwasher.

Response from Owner

It's great that Cody made sure to clearly explain the issue with your dishwasher to you, Bill, and then expertly made the repair. We'll let him know you appreciate his expertise and help! Thanks so much for giving us a call. Mr. Appliance Over the Mountain

TERESA M
TERESA M via Google

Response from Owner

Thank you, Teresa! We're always here to help you whip those appliances back into shape! Mr. Appliance Over the Mountain

BDM AL Merch
BDM AL Merch via Google

Response from Owner

Thank you for sharing your satisfaction with our appliance repair services! Mr. Appliance Over the Mountain

Donald Bland
Donald Bland via Google

Very specific time commitment. Great work and accurate information on cost of service. Much appreciated for repair decisions.

Response from Owner

Thank you for your review, Donald! It's our pleasure to provide transparent and efficient service, and we appreciate the opportunity to assist you with your appliance repair! Mr. Appliance Over the Mountain

HELEN HOLT
HELEN HOLT via Google

Response from Owner

We appreciate your excellent rating of our appliance repair service, Helen. Thank you for sharing your endorsement! Mr. Appliance Over the Mountain

Total number of 5 star reviews :4101

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