4.8/5

1264 Ratings

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Nathan Belill
Nathan Belill via Google

Stephen was punctual, polite, professional, knowledgable and honest. He quickly identified issues with appliances, and in some cases where there ended up not being a problem, he told us that too. He did an excellent job fixing our dryer, dishwasher and gas cook top. Would 100% recommend him to anyone needing appliance repair!

Matt Conway
Matt Conway via Google

Both times they were out (estimate and repair) Brandon was punctual, friendly, knowledgeable and professional. Cleaned up after replacing motor and blower to where you couldn't tell he was even here.

Response from Owner

Hi Conway, thank you for taking the time to leave a review. It’s wonderful to see that you were happy with our work, and we’re grateful for the opportunity to meet your needs. We look forward to helping you again!

Lorie Holder
Lorie Holder via Google

Excellent communication and service!

Response from Owner

Hi Lorie, thank you so much for this review! We really appreciate you being a loyal customer and helping to share the word about Mr. Appliance. We're here for your appliance repair needs anytime!

Tamara Hairston
Tamara Hairston via Google

We experienced an issue with our dryer no longer providing heat to our loads! Our technician Randy was amazing!!! He assessed the issue and was very transparent the entire time about the possible scenarios causing the issue. The fix resulted in two parts that needed to be replaced! He’s very knowledgeable and ensured that everything was resolved! He definitely turned our nightmare into a success story and I can’t thank him enough!

Response from Owner

Hi Tamara, thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your project. Thanks again for choosing Mr. Appliance and have a great day!

Catherine Werkmeister
Catherine Werkmeister via Google

Duane was super helpful and friendly. He was punctual and able to fix our issue. Would definitely reach out him again!

Response from Owner

Hi Catherine, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Appliance. We look forward to working with you again in the future!

Carol Hall
Carol Hall via Google

My dishwasher would not turn on. Technician Steve came to my rescue and took care of my problem. He was great at explaining the problem and what needed to be done. I would highly recommend him for any service problems.

Response from Owner

Hi Carolyn, we're pleased that your experience with us was a good one! Thank you for entrusting us with the care of your home and taking a moment to leave this review to share with others. Your review is much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.

Elizabeth Mycek
Elizabeth Mycek via Google

Randy was on time, in fact early. He was very polite and knowledgeable, and put on booties before entering our home. Fortunately for us, our washing machine issue was minor. We got some helpful tips from Randy and would definitely use this company again.

Response from Owner

Thank you for your wonderful review, Betsy! We're thrilled to hear that Randy provided excellent service and that your washing machine issue was resolved easily. It's great to know that he made a positive impression by being punctual and respectful. We look forward to assisting you again in the future!

Mary Tavarozzi
Mary Tavarozzi via Google

Excellent and professional service. Repair tech explained everything thoroughly and kept the entire work area clean and neat.

Response from Owner

Thank you for your wonderful feedback, Mary! We're thrilled to hear that you had an excellent experience with our service and that our technician provided thorough explanations while maintaining a clean work environment. We strive to offer professional and top-notch service, and your recognition means a lot to us. We look forward to serving you again in the future!

Beradine Chesnut
Beradine Chesnut via Google

Ryan was very nice, informative and on time. Highly recommended.

Response from Owner

Hi Bernadine, thank you for taking the time to leave a review. We’re glad to see that you were satisfied with the work done by our team, and we appreciate your support. Thanks again for choosing Mr. Appliance and have a great day!

Jane Pettibone
Jane Pettibone via Google

I was very pleased with technician Stephen. When the needed part to repair my dryer was discontinued Stephen came up with Plan B to make my dryer work again. I so appreciated his dedication to the job which prevented me from having to buy a new dryer.

Response from Owner

Hi Jane, thanks for taking a few minutes to provide us with your feedback! The Mr. Appliance team appreciates your business and looks forward to tackling your next project. Thanks again!

Jeff Pierson
Jeff Pierson via Google

Response from Owner

Thank you for your fantastic rating! We appreciate your support and are thrilled to hear you had a great experience with us. Looking forward to serving you again soon.

Laura Lewellen
Laura Lewellen via Google

sean is excellent repair specialist and answers all questions and very polite !

Response from Owner

Hi Laura, thanks for your review and for choosing Mr. Appliance as your local appliance repair company. We appreciate the support. Have a great rest of your week!

Ronnie Karmo
Ronnie Karmo via Google

Great service they’re very quick. They get parts very quick and they’re reasonable. They have worked on a few of my appliances already.

Response from Owner

Hi Ron, thanks for taking the time to leave us a review. We're glad you enjoyed your experience working with us. Thanks again for choosing Mr. Appliance as your local appliance repair company and have yourself an awesome day!

Trish Meyer
Trish Meyer via Google

Highly highly recommend Mr. Appliance of Oakland County for any repairs. Super communicative, on time, reasonable timing to show up. Our tech Steve was extremely friendly and talented with our washing machine and dishwasher repairs! He was quick to diagnose and once he was done, he verified that no leaks or issues remained. I will only call them for any future work!

Response from Owner

Hi Trish, thanks for taking the time to leave us a review. We're glad you enjoyed your experience working with us. Thanks again for choosing Mr. Appliance as your local appliance repair company and have yourself an awesome day!

Mike Howlett
Mike Howlett via Google

Expensive but friendly and professional

Response from Owner

Hi Mike, thank you for your review! We work hard to ensure each customer receives the best possible service, and we were happy to help you!

Joanne Olsen
Joanne Olsen via Google

Response from Owner

Thank you for your fantastic rating! We appreciate your support and are thrilled to hear you had a great experience. If there's anything specific you'd like to share in the future, we're all ears. We look forward to welcoming you back soon!

MICHAEL STERNBERG
MICHAEL STERNBERG via Google

The technician - Stephen and other staff did an amazing job. I had a limited time window of availability that was met. They asked over the phone about my problem and had the needed parts with Stephen when he showed up. The technician was outstanding and took time to explain the problem how to correct it and to correct an additional loose paddle problem on my dryer, even thanking me for pointing out the paddle issue. Wow the price was fair and the work was superb.

Response from Owner

Thank you for your fantastic feedback, Michael! We're thrilled to hear that Stephen and the team were able to meet your needs within your time constraints and that you appreciated their thoroughness and expertise. It's great to know that you found the pricing fair and the work to be of high quality. We strive to provide excellent service, and we're glad that this was reflected in your experience. Your recognition of the team's efforts means a lot to us!

Mary Rieger
Mary Rieger via Google

The technician, Aaron, did a fabulous job! He was on time, knowledgeable, didn’t mind my questions and was very respectful of my property. Thanks!!

Response from Owner

Hi Mary, thank you for taking the time to leave a review. We’re glad to see that you were satisfied with the work done by our team, and we appreciate your support. Thanks again for choosing Mr. Appliance and have a great day!

Daniel Miller
Daniel Miller via Google

Response from Owner

Hi Daniel, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Appliance!

Florence Washington
Florence Washington via Google

Randy was knowledgeable and awesome!!!

Response from Owner

Hi Florence, thank you for taking the time to let others know about your experience with Mr. Appliance. We work hard to provide our customers with an exceptional customer experience, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with again. Thank you for choosing us!

Total number of 5 star reviews :1180

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