4.8/5

595 Ratings

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Carol Colburn
Carol Colburn via Google

It was excellent. He was conscience and well prepared. Assessed the problem and was informative on what to do to prevent further issues. Delightful personality and considerate. Definitely will have him back for further needs and gladly recommend your company to others. I am older and appreciate finding a person that was trustworthy and professional. If I could afford to tip him or your company I would gladly have done it. But more then willing to recommend your services .

Kathy Lange
Kathy Lange via Google

Great communication, on time for appointments, friendly phenomenal service.

Jerome Brug
Jerome Brug via Google

Dennis Wanebo
Dennis Wanebo via Google

We have an old Sub-Zero combo (wine-cooler/refrigerator drawers), dating to 2001. It has three temperature zones, running on what is now pretty ancient technology. After years of slipping performance, it all hit the skids a month ago. It was a complex job, spread out over a few weeks (among other things, an old control board needed to be shipped off for repair). Dillon and Rick kept us completely up to date on everything, and completed the job early last week. It’s like we just had it installed. Couldn’t be happier with the work.

JERRY ZIMMER
JERRY ZIMMER via Google

Due to delays (I'm sure this an everyday experience for this type of work) Dylan showed up and got it all resolved quickly and efficiently. We were happy to be back to normal operation. He added a simple fix to prevent this from happening again. All good.

Response from Owner

Thank you so much for taking the time to leave this five-star rating, Jerry! We really appreciate your business. Please let us know what we can do for you in the future.

CONI REBSEOCK
CONI REBSEOCK via Google

Justin was very kind, knowledgeable, helpful, fast and friendly. You have a very good employee. I’m happy with your service and response

Response from Owner

Thank you so much for taking the time to leave this five-star rating, Coni! We really appreciate your business. Please let us know what we can do for you in the future.

Kerri Bass
Kerri Bass via Google

Response from Owner

Thank you so much for taking the time to leave this five-star rating, Kerry! We really appreciate your business. Please let us know what we can do for you in the future.

Joel Simmons
Joel Simmons via Google

Prompt service and follow up. Dillon was great.

Response from Owner

Thank you so much for taking the time to leave this five-star rating, Joel! We really appreciate your business. Please let us know what we can do for you in the future.

Sarah Silver
Sarah Silver via Google

Really helpful. On time. Just awesome.

Response from Owner

Thank you so much for taking the time to leave this five-star rating, Sarah! We really appreciate your business. Please let us know what we can do for you in the future.

DARRIN COWLEY
DARRIN COWLEY via Google

Our technician Justin was great

Response from Owner

Hi Darrin, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Appliance!

KIM MONTELEONE
KIM MONTELEONE via Google

Justin serviced our dryer on Friday, and was professional, kind and thorough.

Response from Owner

Hi Kim, thanks for your review and for choosing Mr. Appliance as your local appliance repair company. We appreciate the support. Have a great rest of your week!

Jim Elkins
Jim Elkins via Google

Justine fixed our refrigerator with a new defroster controller and plate, saving us hundreds of dollars in either a new compressor or refrigerator. Great repair thank you.

Response from Owner

Hi Jim, thanks for taking the time to leave us a review. We're glad you enjoyed your experience working with us. Thanks again for choosing Mr. Appliance as your local appliance repair company and have yourself an awesome day!

Gary Archuleta
Gary Archuleta via Google

Mr Appliance was able to send someone quickly. Lucas was our professional. He was respectful of our home by putting on shoe coverings. He was friendly and all costs were known up front. The follow up was scheduled and Lucas was there at the appointed window of time. My only comment was that it took some time and a few phone calls to get our online receipt . I would use them again.

Response from Owner

Hi Gary, thanks for your review and for choosing Mr. Appliance! We are so grateful that you gave us a chance.

DAVE HASKVEC
DAVE HASKVEC via Google

Justin diagnosed and fixed my ice maker quickly without having to replace any parts

Response from Owner

Hi Dave, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Appliance team. We look forward to serving you again for all your appliance repair needs.

MARK BECKER
MARK BECKER via Google

Repairs were done quickly and professionally.

Response from Owner

Hi Mark, thanks for your review and for choosing Mr. Appliance! We are so grateful that you gave us a chance.

KATHLEEN ALBERT
KATHLEEN ALBERT via Google

Justin was quick, personable and professional. Eased my concerns and explained what I needed to do.

Response from Owner

Hi Kathleen, thank you so much for taking the time to review us. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!

Tom Kircher
Tom Kircher via Google

Response from Owner

Hi Thomas, thank you so much for this review! We really appreciate you being a loyal customer and helping to share the word about Mr. Appliance. We're here for your appliance repair needs anytime!

JOSEPH CHAFFEE
JOSEPH CHAFFEE via Google

First, nothing was really done and I’ll explain. I called and talked to Charli, to make the appointment. She was AWESOME! Then, Plil came out, also awesome! He ordered a part and came back out to find it was the wrong part. When the correct part came in, I had experienced and unexpected financial issue, preventing me from fixing the ice maker. I called and talked to Jessica, who was awesome. I drove the part back to their office and spoke to both Charli and Jessica, who were more awesome in person. With all the awesomeness in the office, they can’t help, but do quality work.

Response from Owner

Hi Tony, thank you for taking the time to let others know about your experience with Mr. Appliance. We work hard to provide our customers with an exceptional customer experience, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with again. Thank you for choosing us!

MELISSA FLORES-BOWEN
MELISSA FLORES-BOWEN via Google

Service was friendly fast and affordable.

Response from Owner

Hi Melissa, thank you for leaving this review for our team. We’re grateful for your support, and we’re glad to see that you were satisfied with our services. Thanks again for choosing Mr. Appliance, and have a great day!

Richard Purdy
Richard Purdy via Google

Response from Owner

Hi Richard, we're pleased that your experience with us was a good one! Thank you for entrusting us with the care of your home and taking a moment to leave this review to share with others. Your review is much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.

Total number of 5 star reviews :549

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