What People Are Saying About Mr. Appliance of Buford

Early 2021 we were having a cooling problem with our Viking 36" all refrigerator. We called a repair company from the Viking Appliance web site. They added some refrigerant and said we needed $4,000 in repairs and as suspected wanted to of way more repairs than necessary. Because we were in the midst of COVID the time for repair parts would have been 2-3 months. Our Refrigerator worked fine and when they called 3 1/2 months later I canceled the appointment. It took almost 6 months for it to show signs of low refrigerant a I added literally a couple of ounces. This was the routine until the compressor finally stopped working 10/24. Almost 4 years before actually failing. I called around and decided to give Mr Appliance and they sent Joey Westbury out. He confirmed the compressor had failed and quoted $2,600 total for the repairs. Remember the other quote was not almost 4 years old so add that time to their quote and we would have just bought a new refrigerator. Price might seem high but a new replacement of the same would be over $10,000 so repairs are the better way to go. Joey came back out to our home and completed the repairs in one visit. Those refrigerators are beasts and are bolted permanently in place so pulling them out and disassembling and repairing is a daunting task even to just watch. Could not recommend Joey more and would rate 5+ if there was a choice. I realize appliance repair is a hit or miss and some people complain about a $300 microwave costing $200 to repair but a broken $300 microwave is really just in need of being replaced. :/

Joey is awesome and very attentive to details. He was great in troubleshooting our Scotsman Ice Maker.

Joey was on time, very courteous, took the time to listen, and then solve my problem. I had all new appliances due to a remodeled, and he fixed an issue on one of the installs. Mr Appliance will be my first call if I have an appliance issue in the future.

Arrived as scheduled and quickly repaired my dryer

Awesome service!!

He is awesome! He came in and assembled my washer and dryer like a champion.

My washer was making a loud noise. Joey Westbury came out and resolved the issue in less than an hour. Definitely professional and efficient. Explained to me the issue I had. Top notch guy.

Joey was amazing. Very helpful. Communicated well and was clear on pricing and what my options were. Work was done quickly and efficiently. Highly recommend.

They were able to come out same day to repair my freezer. Joey was friendly and honest in his diagnoses of the problem and had it fixed quickly!

Amazing! Had me fixed and running in 20 minutes. Professional and eating shoe protection. Thank you!

Joyce helped us out so much thank you for everything!

Prompt, knowledgeable and efficient.

I was quite pleased with customer service and Joey the tech who came out to figure the problem with my fridge, then repaired it on the spot