4.7/5

1017 Ratings

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Nick Eller
Nick Eller via Google

Mr. Appliance took great care of us. They were flexible working around our work schedule and very friendly while on site. They evaluated and fixed our washer within a week of submitting the request. Will definitely be using them again if any of our appliances have issues.

Joey Cuppernell
Joey Cuppernell via Google

Very professional and I got an appointment the same day.

David Vest
David Vest via Google

Trevor was informative and worked quickly! Our problem was diagnosed and fixed within about 24 hours. Would highly recommend Mr Appliance!

Response from Owner

Thank you, David! We're glad Trevor's expertise and quick resolution of your issue earned your recommendation. We're always here with appliance services you can count on! Mr. Appliance of Champaign

Jon Bjerke
Jon Bjerke via Google

Very quick service. Greatly appreciate how quickly they got our dryer fixed.

Response from Owner

Thank you, Heidi! It was a pleasure to quickly diagnose and repair the issue with your dryer and we're delighted we earned your satisfaction. Please don't hesitate to reach out with future appliance needs! Mr. Appliance of Champaign

Juan Javila
Juan Javila via Google

Quick and efficient. Thanks for a job well done!

Response from Owner

You're welcome, Juan! It was a pleasure to help you whip your appliances back into shape, and we hope to have the opportunity to serve you again in the future. Thank you for your review! Mr. Appliance of Champaign

Gail Block
Gail Block via Google

Trent was an excellent technician. I would recommend him for service repair.

Response from Owner

Thank you for your recommendation, Gail! We're proud to have Trent on the team and we're delighted you were satisfied with his appliance repair service! Mr. Appliance of Champaign

Christine Waters
Christine Waters via Google

Workers came on time and cleaned up their mess.

Response from Owner

Thank you for sharing your review, Christine! We're glad our prompt and clean service earned your satisfaction. If you need us for future appliance projects, please don't hesitate to reach out! Mr. Appliance of Champaign

Molinda Chartrand
Molinda Chartrand via Google

Thomas, our technician, was great. He diagnosed the problem and was able to fix it in a timely fashion. He was very respectful of our home. Parts were ordered and quickly received. The ladies that I spoke with to schedule the appointments were friendly and efficient. I felt the overall price was reasonable and you cannot argue with a 1 year warranty.

Response from Owner

Thank you for your review, Molly! It's our pleasure to have Thomas on the team and we're glad he could quickly diagnose and repair your appliance. We're committed to helping you keep your house running smoothly, and we hope you'll reach out if you need us in the future! Mr. Appliance of Champaign

Matt Sly
Matt Sly via Google

Working with Mr. Appliance has been amazing for both a washer repair (last year) and a dryer repair (this year). Their scheduling service and available technician calendar meant prompt attention to assessing and solving our issues. They communicated well about who was going to do the work and about scheduled appointments. However, I think the 5 stars come down to the PEOPLE doing the work for a company. Our technician, Trevor, was fantastic. He listened to my issues, quickly assessed the problem, and was clear in his communication about how to resolve it. He did the work neatly and was kind in all steps along the way. This is my go to and would recommend to anyone in need of appliance service in the area.

Response from Owner

Thank you for recommending us, Matt! It's our pleasure to make your experience a seamless one each and every time. We are proud to receive your feedback about our team members and their commitment to providing superior service. It's great to hear how Trevor listened to your concerns and ensured clear communication every step of the way. We look forward to passing your appreciation along and helping you with any future appliance repairs! Mr. Appliance of Champaign

Paula Winfrey
Paula Winfrey via Google

I am very satisfied, the technician was very efficient and very friendly. He came diagnosed the problem and we were up and running within 48 hours. Very happy. Thanks Trent

Response from Owner

You're welcome, Paula! We're delighted Trent's expertise and fast service could help you whip your appliances back into shape. Thank you for sharing your review! Mr. Appliance of Champaign

Jonas & Kara Hoedebecke
Jonas & Kara Hoedebecke via Google

Response from Owner

Thank you, Kara! We are here when you need us for any future appliance needs! Mr. Appliance of Champaign

Richard and Stephanie Rice
Richard and Stephanie Rice via Google

The service tech name is Thomas. He did a great job servicing my stove. He is a very nice guy dedicated to getting the job done. He took his time to make everything is working as it should. My wife and loves the service you provided. Thx we will use Mr Appliance again. Thx guys

Response from Owner

Richard, thank you for letting us know how helpful Thomas was in repairing your stove! It's important for us to make sure your home is operating smoothly. We look forward to passing your appreciation along and helping you again. Mr. Appliance of Champaign

Brian Alexander
Brian Alexander via Google

Response from Owner

Thank you for sharing your satisfaction, Brian! Mr. Appliance of Champaign

MARK SWEENEY
MARK SWEENEY via Google

Very professional, friendly, and efficient.

Response from Owner

Mark, thank you for your wonderful feedback! We're glad we could get your appliance up and running for you. Mr. Appliance of Champaign

Gail Taylor
Gail Taylor via Google

The service technician diagnosed the problem with our refrigerator, had the part on the service truck, and fixed it without any problem. The service was excellent!

Donna Mcguire
Donna Mcguire via Google

I likely recommend them!! I called Dec 26th, when my fridge went out and they had someone out on 27th. Thomas was great ! And my fridge is fixed!!

Page Larbig
Page Larbig via Google

The gentleman with the long hair, I cannot remember his name, was extremely professional and did an excellent and efficient job on my washer!!!!

Debra Custer
Debra Custer via Google

Prompt, courteous. Good work, pleasant service.

Janet Peshkin
Janet Peshkin via Google

Our technician came when he said, diagnosed the problem and had replacement parts in his truck. Very nice

James Cox
James Cox via Google

Response from Owner

Thank you for sharing your five-star rating of our appliance repair services, James! Mr. Appliance of Champaign

Total number of 5 star reviews :905

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