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Total number of 5 star reviews :1145
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Mr. Appliance of Charleston
Independently Owned and Operated
Change Location
Mr. Appliance of Charleston
Independently Owned and Operated
Our Results
Best repair experience I’ve ever had. Mike in dispatch was awesome and so was Drew the repair tech. Very professional, courteous and respectful on the repair of our dryer.
Nice service tech, on time & very helpful
Thank you for your review, Mr. Carlson. Our primary goal, on every call, is to help. Sometimes that is a repair, sometimes it is sharing information. But we want to help. Thank you for using Mr. Appliance!
Joe was our repair guy and he did an outstanding job! We’ve gone months without water or ice in our fridge because other repair guys couldn’t figure out what was wrong and Joe figured it out within 30 minutes. Came back a few days later with the part we needed and within another 30 minutes fixed the fridge. We also got lucky cause he was able to fix our dryer the day of. This company is amazing and I highly recommend them. It’s just a shame I didn’t know about them sooner.
Thank you for this great review, Ms. Marshtein! We are glad you know about us now! Joe is a highly knowledgeable technician and we are happy he is on our team. We greatly appreciate your recommendation and thank you for using Mr. Appliance!
Your tech came out (he was prompt & courteous). Gave us a price. I felt like the price was reasonable. My wife wanted to buy a new unit so if you've ever been married, you know it's a losing battle to argue over things like this. Your Tech was gracious and understood so we paid him $150.00 service fee and he left. I'm sorry we didn't take is advice and fix it. Charlie
Thank you for your review, Mr. Lybrand! We always want to do the repairs as well, but that is up to our customers. As far as the decision making hierarchy in our customers' homes, that is also up to them. ;) We were happy to help as best we could. Thank you for using Mr. Appliance!
Thank you for your review, Terrian! These are very helpful to our business!
I really appreciate the time and effort that Mr Appliance spent on fixing my refrigerator and getting my ice maker working again. A special shout out to Joe for hanging in there and getting it all working again. I highly recommend them and so happy to have found them ...
Thank you for your review, Ms. Shaw! We were happy to help with your refrigerator. Joe is a great technician and at the end of the day, we want our customers happy with the outcome. We are happy you found us, too! We greatly appreciate your recommendation and thank you for using Mr. Appliance.!
Gave a 2 hour arrival window (rare for service work) and arrived on time. Diagnostics were affordable and repairman was professional, neat, and friendly. Highly recommend this company.
Thank you for your review, Ms. Bender! We try our best to keep that schedule in line for our customers' convenience. I'm glad we were able to help with your Whirlpool dishwasher. Thank you for your recommendation and thank you for using Mr. Appliance!
They were always on time, polite & knowledgeable In addition they immediately knew how to repair our refrigerator. Two visits by two people from another company had come to look at it but neither one was able to offer a solution. I would call Mr Appliance again for any appliance I have & I would recommend them to everyone.
Thank you for this great review, Ms. Mullins! We were happy to get your refrigerator working properly again. We are proud to have earned your future business and your recommendation. Thank you for using Mr. Appliance!
Thank you for your review, Ms. Simmons. These are very helpful to our business. Thank you for using Mr. Appliance!
Most companies were booked a week or two out, but Mr Appliance was able to come the next day and fix our ice machine issue. Thanks!
Thank you for your review, Ms. Proud! We try, as best we can, to have the staff needed to be able to get to our customers within a day or two. We are not 100% successful on that, but that is our goal. We appreciate the opportunity to help. Thank you for using Mr. Appliance!
Mike at Mr. Appliance SC gets it DONE. I own a rental house in Charleston, and landlords that care about their tenants live-and-die on maintenance and continuance of function on and in their properties. A broken appliance can be the harbinger of doom in my world, but fortunately Mike, Joe (the technician), and this company in general does its very-best to get you a thorough repair in an expeditious manner. I’m a budding customer for life.
Thank you for this great review, Jonathan! We have managed to earn the trust of a number of property managers in the area and are thrilled to add you to that list. We recognize the impact these appliances can have on tenants and do our best to resolve the issue as quickly as possible. We will do our best to solidify that customer for life status!
On time, polite & very knowledgeable
Thank you for your review, Ms. Mullins! We will take those descriptors every time! Thank you for using Mr. Appliance!
Great job !!!!
Thank you for your review, Andrea! That is our plan, every time. Thank you for using Mr. Appliance!
Thank you for your review, Ms. Guillaume! We were happy to help with your Maytag dryer. Thank you for using Mr. Appliance!
My refrigerator freezer went out and would not freeze. I called this man, Mike and ask him if he could send out a diagnostic person. He asked me several questions and after these questions, his response was, sir, you need to just buy a new unit yours is too old to repair. I appreciate his honesty and his information. He spent a good 15 minutes on the phone with me and did not profit this time, but you can bet I’ll put him down for any future repairs I might have.
Thank you for your review, Mr. Snipes! We are an appliance repair company. Our success depends on us successfully repairing appliances. That said, our number one priority is to provide our customers with the information they need to make the appropriate decision for themselves regarding their appliances. In some cases, not many, but some, we can determine that a repair is a highly unlikely outcome due to parts availability or reported problem. We are proud to have earned your future business. Thank you for reaching out to us and supporting us with this review!
Thank you for your review, Ms. Hughes! I'm glad we were able to get your GE dryer working properly again. Thank you for using Mr. Appliance!
Called Mr. Appliance when my refrigerator stopped working . Mike was very helpful : he had a technician at my house within ONE hour ( he could tell I was desperate). The Technician: Drew , knew what to do & fixed the problem in no time . I would recommend Mr Appliance and they would be the first place to call if I have another problem ..
Thank you for your review, Ms. Dagher! We can't always get to our customers THAT quickly, but I'm happy we were able to do so for you! Thank you for your recommendation and we are proud to have earned your future business. Thank you for using Mr. Appliance!
Prompt, professional and did a great job!
Thank you for your review, Tracy! Speedy expert service is our tagline, so it sounds like we lived up to it. Thank you for using Mr. Appliance!
I was very happy with my repair. I am so glad that I don’t have to buy another dryer. The technician was knowledgeable and excellent in the repair. I was given a warranty which I am very glad about. I highly recommend Mr. Appliance.
Thank you for your review, Ms. Goldstein! All of our residential repairs come with a 1-year warranty on the repair. We stand behind our work. We greatly appreciate your recommendation! Thank you for using Mr. Appliance!
Great work and communication to get our new grill up and running - Thank you.
Thank you for your review, Mr. Zuckert! No appliance is more important to work correctly heading into this season than the grill!! We were happy to help. Thank you for using Mr. Appliance!
Total number of 5 star reviews :1145
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