4.9/5

437 Ratings

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Lauren Hall
Lauren Hall via Google

Very prompt, knowledgable, and fair.

Connie Morris
Connie Morris via Google

I call really nice lady set me up with an appointment within a few days. Technician found the problem and fixed it in no time. I would recommend them.

Response from Owner

Thank you so much for your kind words, Connie. We're thrilled to hear that you had a positive experience with our team, from scheduling your appointment to having your issue resolved quickly. Your recommendation means a lot to us.

Dina Halme
Dina Halme via Google

Response from Owner

Thank you so much for your wonderful review, Dina! We're thrilled to hear that you had a positive experience with Mr. Appliance of Charlottesville. It's always our goal to provide top-notch service, and your kind words mean a lot to our team. We appreciate your support and look forward to serving you again in the future!

M Mod,ica
M Mod,ica via Google

Mark was great. Explained everything!

Response from Owner

Thank you so much for your kind words about Mark. It's wonderful to hear that he provided clear explanations and made your experience a positive one. We truly appreciate your feedback and look forward to serving you again.

Phillip Martin
Phillip Martin via Google

Response from Owner

Thank you so much, Phillip, for your wonderful review! We're thrilled to hear about your positive experience with Mr. Appliance of Charlottesville. It's our pleasure to provide exceptional service, and we're delighted that we could meet your expectations. Your feedback is greatly appreciated and motivates our team to continue delivering top-notch service.

Mike Jackson
Mike Jackson via Google

The techs did s as n outstanding job of repairing our stove!

Response from Owner

Thank you so much, Mike, for your kind words. We're thrilled to hear that our technicians provided outstanding service in repairing your stove. Your feedback is greatly appreciated, and it motivates our team to continue delivering top-quality service.

Arthur Morrill
Arthur Morrill via Google

A very professional company. Lisa, who manages home service/support and more, is so nice, helpful, and a complete pleasure to work with. Likewise, Eric, our Installer, was a complete professional. Knowledgable, courteous, and efficient, he did a brilliant job and spent time reviewing our new dishwasher's operation. Very highly appreciated and recommended!

Response from Owner

Thank you so much for your kind words and detailed feedback. It's wonderful to hear about your positive experience with both Lisa and Eric. We are delighted to know that their professionalism and dedication left a lasting impression. Your recommendation means a lot to us and serves as a great motivation for our team.

Scott Hirano
Scott Hirano via Google

Darnell was very professional and took his time to repair the heating element of our dryer. He was well prepared with the tools and even the part along with screws that were in the truck. Awesome service no complaints.

Response from Owner

Thank you, Scott, for taking the time to share your positive experience with us. We're thrilled to hear that Dalton provided you with professional and thorough service. It's great to know he had everything needed to get your dryer back in working order efficiently. We appreciate your kind words and are glad you had an awesome experience with our service.

Don Shelton
Don Shelton via Google

Response from Owner

Thank you so much for your glowing review, Don! We're thrilled to hear that you had a 5-star experience with Mr. Appliance of Charlottesville. Your satisfaction is our top priority, and it's wonderful to know that our team met your expectations. We appreciate your support and look forward to serving you again in the future.

Charles Heiner
Charles Heiner via Google

Response from Owner

Thank you so much for your wonderful review, Charles! We’re thrilled to hear that you had a positive experience with Mr. Appliance of Charlottesville. Your feedback is greatly appreciated and serves as a great motivation for our team to continue providing excellent service.

Cat Action Team Info
Cat Action Team Info via Google

Mark came out the same day and figured out our problem. Courteous, knowledgeable, friendly and the price was decent.

Response from Owner

Thank you for sharing your experience with us. We're thrilled to hear that Mark was able to assist you promptly and that you found him courteous and knowledgeable. It's wonderful to know that you were satisfied with the service and pricing. We appreciate your feedback and look forward to serving you again in the future.

John Goodrich
John Goodrich via Google

They were able to come out and diagnose/repair the issue quickly and at a reasonable price.

Response from Owner

Thank you, John, for sharing your positive experience with us. We're delighted to hear that our team could assist you promptly and provide a solution at a reasonable cost. Your satisfaction is important to us, and we appreciate your kind words.

Kate Macgregor
Kate Macgregor via Google

Very easy to schedule & Eric was great. Knowledgeable, professional and got us fixed up quickly.

Response from Owner

Thank you, Kate, for your kind words. We're delighted to hear that scheduling was easy and that Eric provided knowledgeable and professional service. We strive to deliver prompt and efficient solutions, and your feedback affirms our commitment.

John Kauffman
John Kauffman via Google

he diagnosed and fixed the problem quickly

Response from Owner

Thank you, John, for taking the time to share your positive experience with us. We’re delighted to hear that our technician was able to diagnose and fix the problem efficiently. Your satisfaction is our top priority, and we’re glad we could provide the service you needed.

Xavier Villalobos
Xavier Villalobos via Google

The service was excellent! Thank you Mr. Appliance!

Response from Owner

Thank you for your kind words, Xavier! We are thrilled to hear that you were pleased with our service. If you ever need assistance again in the future, don't hesitate to reach out.

Andrew Akre
Andrew Akre via Google

They fixed a problem with my freezer that Sears didn’t fix. Very happy

Response from Owner

Thank you for choosing Mr. Appliance of Charlottesville to help with your freezer issue. We are delighted to hear that we were able to resolve the problem for you. We appreciate your feedback and look forward to serving you again in the future.

Karen Turner
Karen Turner via Google

Great service - was able to get an appointment fairly quickly- our technician was terrific and diagnosed /explained our problem.

Response from Owner

Thank you so much for taking the time to leave us a review, Karen! We are thrilled to hear that you were pleased with our service and that our technician was able to diagnose and explain the problem. We appreciate your feedback and hope to have the opportunity to serve you again in the future.

Michael Horn
Michael Horn via Google

Quick and reliable

Response from Owner

Thank you for taking the time to leave a review, Michael! We are thrilled to hear that you found our services quick and reliable. We appreciate your feedback and hope to work with you again in the future.

Karen Tuerk
Karen Tuerk via Google

They guys are great fixed our washer and we’re there when they said

Response from Owner

Thank you, Karen, for taking the time to leave us a review. We are pleased to hear that our team was able to fix your washer and provide timely service. We appreciate your feedback and are happy we could help.

Jessica Tobin
Jessica Tobin via Google

Wow — fast, excellent service. Will definitely use them again.

Response from Owner

Thank you, Jessica! We appreciate your kind words and are thrilled to hear that you were satisfied with our service. We look forward to working with you again in the future.

Total number of 5 star reviews :419

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