4.7/5

2077 Ratings

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Tony Hall
Tony Hall via Google

RAY WOODALL
RAY WOODALL via Google

PAUL HATCHER
PAUL HATCHER via Google

Prompt service by experienced technician at a reasonable price. This is our third such experience with this company. Highly recommended.

Edmond Mara
Edmond Mara via Google

Excellent tech and customer service

Glynna Wilson
Glynna Wilson via Google

Response from Owner

Thank you so much, Glynna, for taking the time to leave such a fantastic review! We're thrilled to hear that you had a positive experience with Mr. Appliance of Chattanooga. It's always our goal to provide excellent service, and your feedback is truly appreciated. We look forward to serving you again in the future!

BARRY COURTER
BARRY COURTER via Google

After a little miscommunication using the online service on a Sunday, I received a phone call early Monday morning. Serviceman called to let me know when he would be there and texted a picture of himself, so I would know what he looked like. Nice. He diagnosed the problem, left to do another call and get the part and returned that afternoon. The repair required taking the door off and was more than I would want to do. Very happy with the service.

Response from Owner

Thank you for sharing your experience, Barry. We're glad to hear that our technician could promptly assist you and that you were satisfied with the service. Your feedback about the communication process is valuable, and we're pleased to know that the repair met your expectations.

RACHEL HASTANET
RACHEL HASTANET via Google

On time, pleasant and fast. Transparent about charges. Fixed the refrigerator ice maker.

Response from Owner

Thank you, Rachel, for your feedback. We're delighted to hear that you had a positive experience with our team and that our transparency and efficiency met your expectations. It's great to know that your refrigerator ice maker is working properly again. We appreciate your support and look forward to serving you in the future.

Lucretia DeMatteo
Lucretia DeMatteo via Google

Mr. appliance is a great business. I needed a part for my refrigerator and Chad was the technician. He located the part in town, picked it up and repaired the refrigerator in one day. Excellent service!

Response from Owner

Thank you so much for your kind words, Lucretia. We're thrilled to hear that Chad was able to assist you promptly and efficiently. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. We truly appreciate your feedback.

L.Bruce Crumbliss
L.Bruce Crumbliss via Google

On time. Professional from start to finish. Highly recommend

Response from Owner

Thank you so much for your kind words, L. Bruce Crumbliss. We're thrilled to hear that you found our service professional and punctual. Your recommendation truly means a lot to us.

Cathelene Terry
Cathelene Terry via Google

Response from Owner

Thank you so much, Kathy, for your wonderful 5-star review! We're thrilled to hear that you had a positive experience with Mr. Appliance of Chattanooga. Your kind words mean a lot to us, and we're delighted to have been able to meet your expectations.

Matthew Mauck
Matthew Mauck via Google

Very friendly and knowledgeable.

Response from Owner

Thank you, Matthew, for your kind words! We're delighted to hear that you found our team friendly and knowledgeable. Your feedback is greatly appreciated and motivates us to continue providing excellent service.

LAURA EMERSON
LAURA EMERSON via Google

Tim was wonderful. He explained why I had a leak and took care of it in 30 minutes.

Response from Owner

Thank you for your kind words, Laura. We're delighted to hear that Tim was able to assist you efficiently and provide a clear explanation. Your satisfaction is important to us, and we appreciate you taking the time to share your experience.

CHARLES PETTITT
CHARLES PETTITT via Google

Response from Owner

Thank you so much, Charles, for your wonderful review! We're thrilled to hear that you had a 5-star experience with Mr. Appliance of Chattanooga. Your kind words are truly appreciated and motivate our team to continue providing excellent service.

Belinda Barnes
Belinda Barnes via Google

Tim has great customer service skills and knew exactly what the problem was had it fixed and up and running in a hour. Thank you Tim for your service.

Response from Owner

Thank you for sharing your positive experience, Belinda. We're thrilled to hear that Tim provided excellent customer service and was able to resolve the issue efficiently. Your feedback is greatly appreciated and will be shared with Tim and the team.

Beth Hopkins
Beth Hopkins via Google

So amazed at the service and customer service! Would highly recommend!!

Response from Owner

Thank you, Beth, for your wonderful feedback! We're thrilled to hear that you were so pleased with our service and customer care. Your recommendation means a lot to us, and we're delighted to have made such a positive impression.

EVEALEAN STEWART
EVEALEAN STEWART via Google

Response from Owner

Thank you so much for your wonderful review, Evealean! We're thrilled to hear that you had a great experience with Mr. Appliance of Chattanooga. Your satisfaction is our priority, and it’s fantastic to know we met your expectations. We look forward to serving you again in the future.

JOHNIS MINNIS
JOHNIS MINNIS via Google

The repairman was on time, and polite. He knew what needed to be done and installed a new part.

Response from Owner

Thank you for sharing your positive experience with us. We're thrilled to hear that our technician was punctual, courteous, and able to efficiently address the issue with your appliance. Your feedback is greatly appreciated.

Jody Stafne
Jody Stafne via Google

Great experience. Tim was exceptional, professional, and explained the issue and the possible fixes. We opted to fix it and all is working well.

Vickie Smith
Vickie Smith via Google

The technician was prompt and pleasant. He fixed my refrigerator and he was just a good guy, he made me feel comfortable. Great customer service.

Vi Shrum
Vi Shrum via Google

I called them at 8:00 in the morning and they had someone out here by1230pm the same day. The service person's name was Joe. He was very knowledgeable working on my refrigerator he said he had 26 years of service not with this company but had worked for 26 years in his field. I would recommend this company for anyone and I'm very pleased and very thankful and the price was very reasonable. v. Shrum

Total number of 5 star reviews :1907

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