4.7/5

5118 Ratings

|

Maria Gunther
Maria Gunther via Google

Ian was great. Courteous, quick and explained everything thoroughly. Would highly recommend.

Connie Williams
Connie Williams via Google

Friendly, professional and knowledgeable. Repairing the washer was cheaper than purchasing a new one, which is why I’m glad I called Mr. Appliance. I would hire them again if I need another appliance repaired

Mike
Mike via Google

We had need to call for an appliance repairman. The manufacturer of our range recommended Mr Appliance to do the checkout and the subsequent repair. Our tech was Ed and he showed up on time was clean and neat. He got right to work after checking the units model number and while he was waiting for it to heat up we had some pleasant conversation about a few subjects. After finding that the oven temperature was indeed way off setpoint, Ed started to fill out the paperwork to get parts ordered under warranty and we discussed the next steps. The thermostat took a little bit to come in but it did and after a few weeks I remembered to call in to schedule the installation. They scheduled it to happen just a couple days from the date of my call and had to techs come in due to the degree of difficulty of the replacement. Ed and the other tech(sorry I don't remember his name) arrived and had the part installed in short amount of time. Both were personable and we even had a couple laughs. It's was great working with a couple techs that work for a company that doesn't make them rush through the job. They had about a quarter of the range apart and everything worked after reassembly. That was almost three weeks ago and we use this range regularly. Everything functions as it should and the oven temperature isn't 35 degrees off setpoint. Hopefully we won'thave another issue with this appliance but if we do I'll be calling Mr Appliance that a certainty.

Michael Scantlebury
Michael Scantlebury via Google

Richard Eckman
Richard Eckman via Google

Great response time. Service performed well. Found the issue with our stove. Ordered part and installed 3 days later. Great tech. Explained everything in detail. Highly recommend.

Mandi Rosado
Mandi Rosado via Google

Carl Griffin
Carl Griffin via Google

Roger was great. He came in and fixed the problem with my washer. i thought the price was reasonable.

Earl Compton
Earl Compton via Google

Paul was great. Very professional and polite. He quickly zeroed in on the problem with my refrigerator, ordered the parts and scheduled a return visit for a couple days later. All around a good experience.

Craig Folkert
Craig Folkert via Google

Fantastic experience. Oven repaired at a fair price and would not hesitate to use them again.

Richard Dudek
Richard Dudek via Google

On time. Thorough pleasant and knowledgeable. Fixed our problem with our refrigerator. Great experience

Jake Hewson
Jake Hewson via Google

Roger was punctual, professional and worked with a sense of urgency. A pleasure to have working in my home and would use Mr. Appliance again because of him. Thank you!

Sarah Desjardins
Sarah Desjardins via Google

Technician was professional and friendly.

Lauren Janusz
Lauren Janusz via Google

Ian was professional, punctual, friendly, and knowledgeable.

Daniel Houston
Daniel Houston via Google

Fast, reliable, professional they fixed my problem with no headache. Would definitely use them again

Melissa Veghte
Melissa Veghte via Google

On time very helpful

Stephen Fogel
Stephen Fogel via Google

Fantastic experience from start to finish. 5 ⭐️

Donna Bronzin
Donna Bronzin via Google

The appliance technician, Paul, was very knowledgeable. He explained what was wrong with the dishwasher and how to prevent it from happening again. We appreciate his expertise and would request him again. Thank you.Donna West Chester, PA

Marge Omlor
Marge Omlor via Google

On time,considerate of surroundings ,very pleasant and professional. Rhank you

A R
A R via Google

Thorough work and great communication

Robert Schuck
Robert Schuck via Google

Paul, our service technician was excellent. .

Total number of 5 star reviews :4594

help icon
Contact Mr. Appliance today to schedule your next service!