Total Number of Reviews:4415
The reporting process was very satisfactory. Phone system worked well with attendants being friendly and professional. Brian was the service professional. He did a great job and was clear with all communications. His behavior was truly professional.
Roger was very professional and does excellent work!!!
Thank you for your wonderful feedback, B.A.! We're thrilled to hear that Roger provided you with professional service and excellent work. Your satisfaction means a lot to us!
Best service always. Love that they try to have the same repair man come back over the years.
Thank you Jack!
Thank you for your 5-star rating, Dave! We appreciate your support and look forward to serving you again.
I recently had my washing machine repaired, and I couldn’t be happier with the service! The technician diagnosed the issue the same day I called, which was incredibly convenient. The replacement part was brand new, ensuring my machine runs smoothly again. The technician was friendly, professional, and clearly knowledgeable. Overall, a fantastic experience – highly recommend!
Thank you for your wonderful review, Brian! We’re thrilled to hear that you had such a positive experience with our technician and that your washing machine is running smoothly again. Your recommendation means a lot to us, and we look forward to serving you in the future!
We had an issue with our Bosch dishwasher. Bosch hooked us up with Mr. Appliance and they were super responsive and the whole thing was taken care of (including parts having to be ordered and delivered) within 3 days. The communication - texts with technician and a picture of the technician - was fantastic. I appreciate that they do that and include a picture of the person (stranger!) coming to your house to do the repair. I can't recommend them enough; they were wonderful!
Thank you for your wonderful review, Stephie! We're thrilled to hear that you had a positive experience with our service and that we were able to resolve the issue with your Bosch dishwasher efficiently. Your kind words about our communication and the technician's introduction mean a lot to us. We appreciate your recommendation and look forward to assisting you again in the future!
Contacted them for a refrigerator cooling issue. Every other place was a 2 week wait. They were able to come out in the morning and fix the problem by the early afternoon. Very appreciative of their diligence.
Thank you for your wonderful feedback, Michael! We're glad we could resolve your refrigerator issue promptly. Our team prides itself on providing timely and effective service. Your appreciation means a lot to us!
I’m very happy with the service. Was quick and knows what was doing. Very clean job. Thanks.
Thank you for your wonderful feedback, Julia! We're thrilled to hear that you were happy with our service and found our work to be quick and clean. Your satisfaction is our priority, and we look forward to serving you again!
Paul was our service tech and he was super friendly and showed me what he was doing! Very nice guy! Will use them again
Thank you for your wonderful review, Amy! We're delighted to hear that Paul provided friendly and informative service. Your satisfaction is our priority, and we look forward to serving you again in the future!
My freezer wasn’t staying frozen. I liked how the company sent a photo of the technician ahead of time. He arrived on time and was able to figure out it would be better for me to replace my fridge than to put money into repairing it. It wasn’t the news I wanted but I appreciated the honesty.
Thank you for sharing your experience, Amy! We're glad to hear that our technician was punctual and provided you with honest advice. Your satisfaction and trust are very important to us. We appreciate your understanding, and we're here to assist you whenever you're ready!
I was able to get an appointment in a reasonable amount of time. They sent a picture of the technician before the appointment. The technician was very professional and skilled.
Thank you for your wonderful review, Melinda! We're glad to hear that you had a positive experience with our scheduling and that our technician met your expectations. Your feedback is greatly appreciated, and we look forward to serving you again in the future!
Thank you for the 5-star rating, Mark! We're glad to know you are satisfied with our services. Your support means a lot to us!
Professional service, on time and thorough. What's not to like?
Thank you for your fantastic feedback, Don! We're thrilled to hear that you had a positive experience with our professional service. Your satisfaction is our priority, and we look forward to serving you again in the future!
Paul, from Mr. Appliance was excellent at diagnosing our problem with the dryer and then fixing it in a very short amount of time. He was extremely knowledgeable, courteous, and competent. Highly recommend this company !
Thank you for your wonderful review, Lois! We're thrilled to hear that Paul provided excellent service and resolved your dryer issue quickly. Your recommendation means a lot to us! We look forward to serving you again in the future.
Ed was probably one of the nicest and most professional service techs I’ve ever had the pleasure of doing business with. I’d crack a beer with him to be honest. Good dude. If he didn’t have a place to go for Thanksgiving . . , he’d be welcome here. That’s how much I appreciate the service I received.
Thank you for your wonderfully positive feedback, Bryan! We're thrilled to hear that Ed made such a great impression on you. We pride ourselves on our team's professionalism and friendliness. Your kind words about Ed will be shared with him!
Thank you for your 5-star rating, Todd! We appreciate your support and look forward to serving you again.
I had an excellent experience with Mr. Appliance! I really appreciate them sending a text with a picture of my technician so I’d know who to expect. My technician was very knowledgeable and quickly fixed the problem with my dishwasher.
Thank you for your kind words, Camille! We're delighted to hear that you had an excellent experience with us. It’s great to know that the technician met your expectations and resolved your dishwasher issue efficiently. Your appreciation means a lot to us!
I received a prompt and concise evaluation and repair of my dryer, the tech was very knowledgable and had me up and running ASAP. Its nice to see good service like that in this day and age.
Thank you for your wonderful review, Charles! We're thrilled to hear about your positive experience with our technician. Providing prompt and effective service is our priority, and we're glad we met your expectations. Your support means a lot to us!
I’ve used this service company twice now and both times have been positive experiences. Service Technicians are very knowledgeable and professional. They are a little expensive but definitely worth it.
Thank you for your kind words, Melissa! We're thrilled to hear that you've had positive experiences with our service technicians. We appreciate your understanding regarding pricing, and we're committed to providing value in every service we offer. Your support means a lot to us!
We had a great experience with Mr. Appliance. An appointment was scheduled quickly and Ed fixed our washer with no problems.
Thank you for your wonderful feedback, Peggy! We’re glad to hear that Ed was able to fix your washer efficiently. Your satisfaction is our priority, and we appreciate your trust in Mr. Appliance. We look forward to serving you again in the future!
Total Number of Reviews:4415