4.8/5

4433 Ratings

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Bruce Drushel
Bruce Drushel via Google

The repairman arrived early and was able to complete the work in just over an hour. He was professional and personable. He left the area clean and tidy and the charge was very reasonable. I would use them again.

Response from Owner

Thank you, Bruce! It is our goal to always leave your home in better shape than it was when we arrived and we're glad our service professional could get everything running in tip-top shape. We're glad to be your preferred appliance repair team! Mr. Appliance of Cincinnati

Jeff Burkhart
Jeff Burkhart via Google

They took very could care of us. Fixed our oven within a 24 hour time frame!

Response from Owner

Thank you, Jeff! We know how much you rely on your appliances every day to keep your home in working order and we're glad we could quickly resolve the issues with your oven. If you need us in the future, please don't hesitate to reach out! Mr. Appliance of Cincinnati

Deborah Mobilio
Deborah Mobilio via Google

Rusty was very nice honest and persistence

Response from Owner

Deborah, thank you for recognizing the efforts of our service professional, Rusty! We're glad his persistence paid off in repairing your appliance. Mr. Appliance of Cincinnati

Skip Markley
Skip Markley via Google

Great service. Showed up on time to assess problem with my washer and returned 3 days later, again on time, to fix it. Very professional and out tech was very experienced and knowledgeable. I highly recommend this company.

Response from Owner

Thank you, Skip, for your recommendation! It's our pleasure to stand by our word and be at your home when we say we will. We're glad we could expertly repair your washing machine for you! Mr. Appliance of Cincinnati

Carolyn Engerman
Carolyn Engerman via Google

I found Mr. Appliance online. I called on a weekend and got the answering service, so didn't hold out much hope for a follow-up. Well, by Sunday night I had an appointment confirmation in my inbox for Tuesday. Our technician Kent was on time, diagnosed the problem with our oven in about 5 minutes, and ordered the part needed. Next day, he was back as promised and our oven now works great! It's such a treat dealing with a company that cares so much about the customer experience. If I need an appliance repaired again, I will call these guys for sure. Thanks, Mr. Appliance!

Response from Owner

We're proud to be your new go-to appliance repair team, Carolyn. It's terrific to hear that our weekend answering service exceeded your expectations! We will make sure Kent knows you appreciate his excellent service. Thank you for choosing us to come out and help! Mr. Appliance of Cincinnati

Andre Affatato
Andre Affatato via Google

Rusty did an excellent job. I will definitely will refer you to other customers. Thx. Andre

Response from Owner

Thanks so much, Andre! Rusty will be happy to hear his appliance repair expertise earned your trust. Mr. Appliance of Cincinnati

Carol Tuttle
Carol Tuttle via Google

Our repair specialist was excellent! Courteous, friendly, knowledgeable, and explained everything as he diagnosed the issue. Cleaned up and made sure everything was back in order. Would definitely use them again!

Response from Owner

It's great to see you're pleased, Carol! Thanks for taking the time to share your experience. We're happy to hear your appliance repair project was seamless! Mr. Appliance of Cincinnati

Z Zamby
Z Zamby via Google

Easy to contact and schedule. Service person diagnosed the problem, ordered parts and repaired my GE washer.

Response from Owner

It’s great to hear the process was smooth for you! From scheduling to diagnosing and repairing your GE washer, we’re glad we could help. Thank you for trusting Mr. Appliance with your appliance repair needs! Mr. Appliance of Cincinnati

JOHN PURDOM
JOHN PURDOM via Google

Response from Owner

Thank you, John, for sharing your satisfaction! Mr. Appliance of Cincinnati

Sebastian Krueger
Sebastian Krueger via Google

Simple fix for my stove, the person was extremely kind, and did a tremendous job. No clean up.

Response from Owner

It's our pleasure to get your stove up and running again for you, Sebastian! Aside from your fixed appliance, you shouldn't even know we were there. Thanks for giving us a call! Mr. Appliance of Cincinnati

Jim Abele
Jim Abele via Google

The service tech, Rayond, was awesome and very professional. Response time was reasonable.

Response from Owner

Jim, thank you for recognizing our service professional, Rayond! We're glad he did a great job repairing your appliance. We'll be sure to pass your appreciation along! Mr. Appliance of Cincinnati

Carlsie Crutchfield
Carlsie Crutchfield via Google

They were very professional and honest with my mom's fridge repair

Response from Owner

Carlsie, thank you for your feedback! We always strive to provide honest and superior service to all of our customers. We're glad we could help your mom with her fridge! Mr. Appliance of Cincinnati

Karen Dorsey
Karen Dorsey via Google

Personable very nice gentleman efficient with the entire process. Explained process of repair. Will use again if necessary. Thanks muchly for fixing oven for Thanksgiving turkey.

Response from Owner

It was our pleasure to repair your oven in time for the holiday, Karen! We're glad our service professional kept you informed every step of the way. Thank you for sharing your experience! Mr. Appliance of Cincinnati

Gary Cordell
Gary Cordell via Google

Response from Owner

Thank you for your wonderful rating of our appliance repair services, Gary! Mr. Appliance of Cincinnati

Michael Finn
Michael Finn via Google

Service tech was friendly, courteous, knowledgeable and went about his job in a professional manner.

Response from Owner

Thanks, Michael. It's terrific that our service professional made your appliance repair as seamless as possible! Mr. Appliance of Cincinnati

Bob Murphy
Bob Murphy via Google

Jim was very professional and got the repair done in a timely manner.

Response from Owner

It’s great to hear Jim provided professional service and completed your appliance repair quickly, Bob. Thank you for sharing your experience! Mr. Appliance of Cincinnati

Sandy Schlager
Sandy Schlager via Google

My ice maker died, Mr. Appliance made sure it was working and working well. Ryan was wonderful .

Response from Owner

Sandy, it's our pleasure to make sure your ice maker was in tip-top shape before we left. Thank you for giving us a call to make the repair! Mr. Appliance of Cincinnati

Laverne Davie
Laverne Davie via Google

Response from Owner

Thank you for your great rating, Laverne! We're glad we could help. Mr. Appliance of Cincinnati

Dee Blevins
Dee Blevins via Google

Ryan was very helpful explaining everything and very nice

Response from Owner

Thanks so much, Dee! Ryan will be proud to hear his service earned your recognition. We're grateful you chose us for your appliance repair needs! Mr. Appliance of Cincinnati

Duane Williams
Duane Williams via Google

Chuck was very knowledgeable, courteous and timely. He took his time and made sure my washer was running great prior to leaving my home. Thanks!!

Response from Owner

We're glad Chuck did a great job getting your washing machine running efficiently again for you, Duane! We'll be sure to pass your appreciation along. Thank you for giving us a call! Mr. Appliance of Cincinnati

Total Number of Reviews:4433

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