4.8/5

4892 Ratings

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Steven Cahn
Steven Cahn via Google

Ideal appliance repair experience! The technician diagnosed the problem correctly, ordered the replacement part and installed it correctly in less than 24 hours, and finally and patiently tested the appliance to make sure it was working correctly, which it was. The price was better than anticipated for this kind of repair.

Response from Owner

Steven, thank you for sharing your experience! We're delighted to hear that our service professional efficiently repaired your appliance and ensured it was working correctly before he left. We appreciate the opportunity to serve your appliance repair needs and hope to help you again! Mr. Appliance of Cincinnati

Royan Morris
Royan Morris via Google

Professional, fast, friendly service!

Response from Owner

Thank you, Royan! It's our pleasure to provide speedy, expert appliance services you can count on! Mr. Appliance of Cincinnati

Janet Matheson
Janet Matheson via Google

Right on time for the appointment. The technician did an excellent job replacing the compressor on my refrigerator. Very competent and knowledgeable. My fridge works great again. I would highly recommend Mr. Appliance.

Response from Owner

Janet, getting your fridge back up and running is exactly what we’re here for. Glad everything was handled on time and with care. We really appreciate your support and kind words! Thank you! Mr. Appliance of Cincinnati

Clint Schertzer
Clint Schertzer via Google

Service calls are easy to schedule and very timely. Technicians are very analytic and knowledgeable. Great at explaining problems and what they are going to do to correct them.

Response from Owner

Clint, we’re glad the appliance repair was easy to schedule and that the techs took time to explain things clearly. We appreciate you trusting Mr. Appliance of Cincinnati! Mr. Appliance of Cincinnati

Diane Creech
Diane Creech via Google

Response from Owner

Diane, thank you for your wonderful rating. We're so glad that our appliance repair service could help! Mr. Appliance of Cincinnati

Mary Verdin
Mary Verdin via Google

Kent is funny and knows what he is doing. He came on Monday for the diagnostic and on Friday I had a cold fridge again

Response from Owner

Marcie, thank you for your feedback! We're so glad that Kent's expertise came in handy to repair your fridge for you. We'll let him know you appreciate his help! Mr. Appliance of Cincinnati

Leroy Peyton
Leroy Peyton via Google

Technican was prompt, polite and very professional.

Response from Owner

It's our pleasure to provide superior service every step of the way while we repair your appliance, Leroy. Thank you for your review! Mr. Appliance of Cincinnati

Monica Mullis
Monica Mullis via Google

Oven heating element was broken and luckily GE still made replacement parts they could order in two days, the repair was Fast, efficient and they did not try “sell” us on anything - we saved money with repairs vs buying new!

Response from Owner

Thank you so much for your review, Monica! We're all about providing affordable appliance solutions for your needs, and we're delighted we could whip your oven back into shape. Please don't hesitate to reach out if you need us again in the future! Mr. Appliance of Cincinnati

Al P
Al P via Google

Fixed my refrigerator at a reasonable cost, and diagnosed my dryer.

Response from Owner

Thank you, Al! We're here to help you whip those appliances back into shape, and we're happy to see your five-star review! Mr. Appliance of Cincinnati

Jack Brendamour
Jack Brendamour via Google

Scheduling was easy, Kent was very knowledgeable/nice, and our refrigerator water dispenser was repaired for a reasonable price! Definitely will continue to use Mr Appliance!!

Response from Owner

Thank you for your review, Jack! We're delighted Kent could earn your trust in us with his expertise and seamless service. We look forward to being your go-to call for any appliance needs! Mr. Appliance of Cincinnati

Leroy Hodge
Leroy Hodge via Google

Overall I found to be a very pricey but my technician Rusty was very nice and knowledgeable and very quick and they did everything they said they were going to do so sometimes you have to pay for convenience

Response from Owner

Thank you for your review, Leroy! We're delighted Rusty's appliance expertise and friendly service were valuable to you, and we'll be sure to celebrate your kind words with the team! Mr. Appliance of Cincinnati

David Jester
David Jester via Google

Excellent communication of status of technician arrival. Multiple returns needed because of parts availability. Scheduling of returns was very good. Technician was professional, personable.

Response from Owner

It's our pleasure to ensure clear communication every step of the way, David. We appreciate your patience as we had to wait for parts to arrive, but we're grateful we could make the necessary repair and keep your home in working order. Thank you for your review! Mr. Appliance of Cincinnati

Brian Carlberg
Brian Carlberg via Google

Kent was fantastic!

Response from Owner

Brian, thank you for your feedback! It's great that Kent's expertise came in handy in whipping your appliance back into shape. We'll be sure to pass your appreciation along! Mr. Appliance of Cincinnati

Amy Caroll
Amy Caroll via Google

Response from Owner

We're grateful for your five-star endorsement, Amy! Thanks so much for choosing Mr. Appliance. Mr. Appliance of Cincinnati

Andy Warrick
Andy Warrick via Google

Professional, explained exactly what was wrong and showed the parts that needed replacing. Made sure the area was clean before leaving.

Response from Owner

Andy, we're glad our service professional clearly communicated the issue and scope of repair to you and that he made sure to respect your home in the process. Thank you for giving us a call! Mr. Appliance of Cincinnati

Bill Stacey
Bill Stacey via Google

Great experience! Raymond knew his stuff! Very good tech! 😎

Response from Owner

Bill, thanks for sharing your experience! We're glad Raymond's expertise came in handy in whipping your appliance back into shape. Mr. Appliance of Cincinnati

Bev Greenwood
Bev Greenwood via Google

After a terrible experience with sears repair, Chuck and his teammate were delightful to work with! They were prompt, knowledgeable, efficient, and fairly priced. Highly recommended!

Response from Owner

It’s really great to hear that Chuck and his teammate made things easier after the hassle you went through with another company, Bev. Having a team show up on time, know their stuff, and treat you right can make all the difference. We’re grateful you gave us a shot—thanks for the recommendation! Mr. Appliance of Cincinnati

Janet Ensign
Janet Ensign via Google

I’ve used the service several times. The technicians have arrived in time, been friendly and competent and have consistently provided excellent service.

Response from Owner

Thank you for always choosing us for your appliance repair needs, Janet! We're grateful to serve you and are proud to earn your continued satisfaction with our service. Mr. Appliance of Cincinnati

Patricia Christon
Patricia Christon via Google

Response from Owner

Thank you for your five stars, Pat! It was a pleasure to assist you with your appliance needs. Mr. Appliance of Cincinnati

Sandy Wilburn
Sandy Wilburn via Google

Response from Owner

Thanks, Sandy. It's terrific that our appliance repair team earned your excellent rating! Mr. Appliance of Cincinnati

Total number of 5 star reviews :4490

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