4.8/5

4832 Ratings

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Kevin Behrens
Kevin Behrens via Google

Raymond was great. He was prompt and explained what he was doing and answered all the questions I had.

Dee Lockhart
Dee Lockhart via Google

Absolutely stellar service! Raymond was our service technician. From start to finish—including Sarah, the first line of contact our experience has been superb! Thank you Raymond for providing excellent work ethic—your customer communication, professionalism, skill, neatness, and thoughtfulness, shows in your work performance! We will definitely be returning customers and highly recommend Mr. Appliance!

Jacob Sechrest
Jacob Sechrest via Google

The service rep, Ryan, was well experienced and knew exactly what the problem was with my drain pump. He knew my appliance very well and fixed the issue with no problems. This was a great experience.

Response from Owner

Jacob, we're thrilled that our qualified expert, Ryan, knew exactly how to repair your drain pump. We can't wait to share your feedback with him. Thank you so much for sharing your experience, and we hope to help you again! Mr. Appliance of Cincinnati

Catherine Fears
Catherine Fears via Google

Response from Owner

Thank you for your fantastic rating, Catherine! We hope to help you again. Mr. Appliance of Cincinnati

Tim McErlane
Tim McErlane via Google

It took a couple of visits but Keith fixed my wine cooler. I’m happy with Keith explaining what he was doing and what it would take to fix it. I would recommend Mr. Appliance

Response from Owner

Thank you for recommending our appliance repair services, Tim! We knew Keith could figure it out and get your wine cooler operational again for you. It's great to hear that he kept you in the loop at all times. We'll be sure to pass your appreciation along! Mr. Appliance of Cincinnati

paul and sonya armstrong
paul and sonya armstrong via Google

Raymond was successful in troubleshooting and fixing the problems with our dryer. He gave us some useful tips to increase the life of our washer even though it didn’t need to be serviced (just offered helpful cleaning tips like using only two tablespoons of laundry detergent for HE washers). He cleaned up after his work and even helped replace a part in our stove that ironically stopped working when he was still here! This saved us money and is greatly appreciated.

Response from Owner

Aside from your fixed dryer, you shouldn't even know we were there, Sonya! We're so glad Raymond provided superior service, making sure to clean up after he was finished and providing helpful cleaning tips to keep your dryer in expert working order. It's wonderful that he even helped replace a part in your stove! We look forward to sharing your kind feedback with him. Thank you! Mr. Appliance of Cincinnati

Martin Luzletti
Martin Luzletti via Google

They took care of me over Christmas and New Years and they were excellent

Kyle Bush
Kyle Bush via Google

Our tech, Raymond, was completely professional, knowledgeable, easy to talk with, and he cared about helping us resolve our issues. We couldn't be happier with the service he provided.

Jennifer Kreder
Jennifer Kreder via Google

Great service. Raymond did a great job fixing a freezer. Everything kept neat and tidy, too. Much appreciated!

Ralph Hernz
Ralph Hernz via Google

Not cheap but professionally done

Tyler Schuppie
Tyler Schuppie via Google

Excellent service. Fast response time. Would use again.

Response from Owner

Tyler, thank you for your five-star feedback! We're glad our speedy expert service was helpful in whipping your appliance back into shape. We look forward to helping you again! Mr. Appliance of Cincinnati

Bruce Drushel
Bruce Drushel via Google

The repairman arrived early and was able to complete the work in just over an hour. He was professional and personable. He left the area clean and tidy and the charge was very reasonable. I would use them again.

Response from Owner

Thank you, Bruce! It is our goal to always leave your home in better shape than it was when we arrived and we're glad our service professional could get everything running in tip-top shape. We're glad to be your preferred appliance repair team! Mr. Appliance of Cincinnati

Jeff Burkhart
Jeff Burkhart via Google

They took very could care of us. Fixed our oven within a 24 hour time frame!

Response from Owner

Thank you, Jeff! We know how much you rely on your appliances every day to keep your home in working order and we're glad we could quickly resolve the issues with your oven. If you need us in the future, please don't hesitate to reach out! Mr. Appliance of Cincinnati

Deborah Mobilio
Deborah Mobilio via Google

Rusty was very nice honest and persistence

Response from Owner

Deborah, thank you for recognizing the efforts of our service professional, Rusty! We're glad his persistence paid off in repairing your appliance. Mr. Appliance of Cincinnati

Skip Markley
Skip Markley via Google

Great service. Showed up on time to assess problem with my washer and returned 3 days later, again on time, to fix it. Very professional and out tech was very experienced and knowledgeable. I highly recommend this company.

Response from Owner

Thank you, Skip, for your recommendation! It's our pleasure to stand by our word and be at your home when we say we will. We're glad we could expertly repair your washing machine for you! Mr. Appliance of Cincinnati

Carolyn Engerman
Carolyn Engerman via Google

I found Mr. Appliance online. I called on a weekend and got the answering service, so didn't hold out much hope for a follow-up. Well, by Sunday night I had an appointment confirmation in my inbox for Tuesday. Our technician Kent was on time, diagnosed the problem with our oven in about 5 minutes, and ordered the part needed. Next day, he was back as promised and our oven now works great! It's such a treat dealing with a company that cares so much about the customer experience. If I need an appliance repaired again, I will call these guys for sure. Thanks, Mr. Appliance!

Response from Owner

We're proud to be your new go-to appliance repair team, Carolyn. It's terrific to hear that our weekend answering service exceeded your expectations! We will make sure Kent knows you appreciate his excellent service. Thank you for choosing us to come out and help! Mr. Appliance of Cincinnati

Andre Affatato
Andre Affatato via Google

Rusty did an excellent job. I will definitely will refer you to other customers. Thx. Andre

Response from Owner

Thanks so much, Andre! Rusty will be happy to hear his appliance repair expertise earned your trust. Mr. Appliance of Cincinnati

Carol Tuttle
Carol Tuttle via Google

Our repair specialist was excellent! Courteous, friendly, knowledgeable, and explained everything as he diagnosed the issue. Cleaned up and made sure everything was back in order. Would definitely use them again!

Response from Owner

It's great to see you're pleased, Carol! Thanks for taking the time to share your experience. We're happy to hear your appliance repair project was seamless! Mr. Appliance of Cincinnati

Z Zamby
Z Zamby via Google

Easy to contact and schedule. Service person diagnosed the problem, ordered parts and repaired my GE washer.

Response from Owner

It’s great to hear the process was smooth for you! From scheduling to diagnosing and repairing your GE washer, we’re glad we could help. Thank you for trusting Mr. Appliance with your appliance repair needs! Mr. Appliance of Cincinnati

JOHN PURDOM
JOHN PURDOM via Google

Response from Owner

Thank you, John, for sharing your satisfaction! Mr. Appliance of Cincinnati

Total number of 5 star reviews :4444

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