Total number of 5 star reviews :495
Filled out an appointment request on their website, they called me right away and had someone here the very next day! The repair guy was friendly and professional fixed my washer right away and it was less money than I expected. Very happy with this business and their employees. Oh and the woman who called, Kim, was super sweet and funny.
Very professional, fixed the oven. They ordered the parts needed and within a week we’re back and fixed the problem.
Did a great job, came exactly when they said and had great communication
Friendly, efficient service. The technician presented possible solutions and fixed the problem!
Excellent service! Matt was personable and knowledgeable and fixed our fridge quickly! Would definitely use these folks again!
Our repair man was Mike lovvo he went above and beyond for us I definitely would suggest using this business very professional . We thought reasonable priced. And there very punctual, so glad we found this company .
Professional and got the job done. Thanks!
Returned from previous visit with part to fix washer. He was and knowledgeable job was completed in a timely manner. Only one we could get to come to bumpus mills.
Mr Appliance and employees are professional, courteous and have continued to provide me and my family with top notch service. We use them exclusively for our appliance repair needs.
GREAT service!! Matt from Mr. Appliance was kind, professional, knowledgeable, timely, and efficient. My ice maker was fixed in no time! I really like that this company sends text updates about when the service person will arrive AND they send a photo of the repair person, so you know exactly who to expect and when. I felt really safe and secure, and confident about the pricing. Genuinely great service. I now have ice!
I have a True two door commercial fridge that wasn’t working. The office staff is knowledgeable and very helpful. I felt like I was talking to a family member when on the phone with Kim. The service team did their research, had their parts when they showed up, and got the job done. I am a happy customer!
Thank you so much for trusting our team here at Mr Appliance with you True Commercial fridge repair! It was pleasure to serve you. We really appreciate you taking the time to let us know. Thank you for the kind words. -Nathan Burkholder
Awesome customer service and Michael the service tech was great!! I will use in the future.
Matt and Chris were great, came in checked the issue and took care of it quickly.
Excellent service, on time and efficient. Thanks
Hi Sandi, thank you so much for taking the time to review us. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
My washer has issues which I tried to resolve. The morning I called Mr. Appliance a same day appointment was available. I was happy to hear that news! I appreciate being told upfront service charge fee and the tech would give additional price for parts/labor. There were no hidden cost. Mr. Mike Lovvo arrived within the time frame given. He was courteous, respectful of property, efficient with troubleshooting problems. He explained what he was doing and had done to resolve my washer problem. He gave advice how to protect my unit during storm power surges. My repair was very affordable. I will definitely be calling "Mr. Appliance" should I need appliance service again. I had home warranty but was displeased with it and was hoping to find alternative and I did..
Hi Linda, thanks for your review and for choosing Mr. Appliance! We are so grateful that you gave us a chance.
Reached out for a broken ice-maker. In addition to being clogged there is a good chance I made it worse by removing the clog and causing a leak. Matthew to the rescue! He showed up for the first visit and I was unable to be there but my wife was home and he was so incredibly respectful of our home and space. He diagnosed the problem, protected our floors and furniture, put the ice maker back, and notified my wife of the need to order a part which had to come directly from ULine. A little while later I was contacted by the company that the part was ready and AGAIN Matthew was back to rescuing us from an ice-free existence. Full disclaimer: I nearly flooded my basement when I did it wrong the last time and put the drain improperly through the floor. Fortunately the basement is unfinished but it sounded like a waterfall. OOPS! Matthew, however, did not judge (well, we probably didn’t say anything because I was embarrassed at not knowing what I was doing). Anyhow, he returned with part in hand, expertly installed, hooked up the drain, and we once again have perfect ice. Seriously one of the nicest people we’ve met in a long time, did great work, kind, respectful, and has integrity that knows no limits. If anything else breaks, we are going to call Mr. Appliance and I hope that none of the other professionals mind if we request him again because that experience cannot have been better. THANK YOU Matthew and Mr. Appliance!
Hi D., thank you so much for taking the time to review us. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
Love the way Mr. Appliance does business. They are professional, you know who your tech will be, they keep you updated via text, reasonably priced, and do great work. I highly recommend this company.
Hi Teresa, thanks for your review and for choosing Mr. Appliance as your local appliance repair company. We appreciate the support. Have a great rest of your week!
The heating element in my dryer went out overnight and after a quick call to Mr. appliance, I was able to get service the same day. My technician, Matt, out of the small amount of time I spoke with him was nothing but courteous and professional. He walked me through the problem and provided me everything upfront. Explained the warranty and was just all around super respectful. Any other day or circumstance we could have been friends. He’s someone I’d definitely trust to call again for any issues.
Hi Derrick, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Appliance team. We look forward to serving you again for all your appliance repair needs.
Total number of 5 star reviews :495