4.9/5

957 Ratings

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Kevin Crouse
Kevin Crouse via Google

Arrived when promised. Took good care of moving appliance and making the repair. Definitely would use them again if needed.

Response from Owner

Thank you for your review, Mr. Crouse! We try our best to keep to our scheduled time for every customer. I'm glad we were able to get your KitchenAid range working properly for you. We are proud to have earned your future business. Thank you for using Mr. Appliance!

Mallory Moore
Mallory Moore via Google

Great service. Super polite and thorough tech. Clear communication about the process and when the tech was coming.

Response from Owner

Thank you for your review, Ms. Moore! We put a lot of effort in our communication process to keep our customers "in the know" during the day. We love to know when our customers appreciate that. And we love to hear "great service", too. Thank you for using Mr. Appliance!

Susan Levesque
Susan Levesque via Google

Response from Owner

Thank you for your review, Ms. Levesque! We were happy to help with your dishwasher and refrigerator. Thank you for using Mr. Appliance!

Lisa Smith
Lisa Smith via Google

Excellent communication between us, and my technician was excellent, and professional. He even took his shoes off for me, because I had mopped my floor. I got the times wrong.

Response from Owner

Thank you for your review, Ms. Smith! We love to know when our customers are pleased with our service. And part of our service is treating our customers' property with the respect and care they deserve. Thank you for using Mr. Appliance!

John Stricker
John Stricker via Google

Professional, punctual. I'm sure they're not the cheapest in town but their prices were, I thought, reasonable. I would recommend them.

Response from Owner

Thank you for your review, Mr. Stricker! Our goal is to provide service that our customers see value in. And unfortunately, some of those electronic components are not inexpensive. But we were happy to help get your GE oven working properly again. We really appreciate your recommendation. Thank you for using Mr. Appliance!

Karen Van Pelt
Karen Van Pelt via Google

Very professional, on time, explained cost and installation process. Appreciate the notification when they are on their way

Response from Owner

Thank you for your review Ms. Van Pelt! We try to make the process as smooth as possible for our customers. I'm glad we were able to get your KitchenAid oven working properly again. Thank you for using Mr. Appliance!

Tom Hammond
Tom Hammond via Google

Response from Owner

Thank you for your review! These are very helpful for our business. Thank you for using Mr. Appliance!

William Durham
William Durham via Google

Super great people!!!! Come out when they say done an excellent job!!!! Will definitely use them again!!!!!

Response from Owner

Thank you for your review, Mr. Durham! We were happy to help with your KitchenAid ice maker. We are proud to have earned your future business. Thank you for using Mr. Appliance!

Anna
Anna via Google

Response from Owner

Thank you for your review, Anna! These are very helpful to our business. Thank you for using Mr. Appliance!

Paul Dietz
Paul Dietz via Google

Timely response to my need: knowledgeable technician; friendly service coordinator and technician; emailed a picture of the technician prior to his arrival; full disclosure of costs for the parts and service for my approval prior to initiating the work

Response from Owner

Thank you for your review, Paul! We love to know when our customers appreciate the manner by which we conduct our business. And we were happy to help. Thank you for using Mr. Appliance!

April Niedzwiedz
April Niedzwiedz via Google

Friendly and professional service. Showed up on time.

Response from Owner

Thank you for your review, Ms. Niedzwiedz! We love to hear those two words associated with our service. We were happy to help with your dryer. Thank you for using Mr. Appliance!

Irene Ferrara
Irene Ferrara via Google

Response from Owner

Thank you for your review, Irene! These are very helpful to our business! And thank you for using Mr. Appliance!

Neil Hoffman
Neil Hoffman via Google

Problem solved in a time basis

Response from Owner

Thank you for your review, Mr. Hoffman! We were happy to help. Thank you for using Mr. Appliance!

Linda Symborski
Linda Symborski via Google

Spent necessary time to diagnose the problem and returned in a short time with new part and installed.

Response from Owner

Thank you for your review, Ms. Symborski! We were happy to help with your GE refrigerator. Thank you for using Mr. Appliance!

Perry Willis
Perry Willis via Google

Tina Handlos
Tina Handlos via Google

There were issues with the repair and some back ordered parts, but they did a great job sticking with it and fixing my oven/stove.

Response from Owner

Thank you for your review, Ms. Handlos! Yes, when parts are backordered it can be frustrating. We appreciate your patience with the process and were happy to get your range back working properly. Thank you for using Mr. Appliance!

Kathy Hegenberger
Kathy Hegenberger via Google

Very professional. I nines exactly when they were coming.

Jeannie Alley
Jeannie Alley via Google

Very pleased with service.😊

Donna O'Hara
Donna O'Hara via Google

John was professional and complete! He came quickly and made short work of the repair! He cleaned up after himself. Thank you for such a great job!

Response from Owner

Thank you for your review, Ms. O'Hara! We were happy to help with your Whirlpool refrigerator. Thank you for using Mr. Appliance!

Darcie & Richard Weiner
Darcie & Richard Weiner via Google

They were prompt and professional and fixed my dishwasher.

Response from Owner

Thank you for your review, Ms. Weiner! We were happy to help. Thank you for using Mr. Appliance!

Total number of 5 star reviews :899

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