4.9/5

2793 Ratings

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Kiresten Kinowski
Kiresten Kinowski via Google

Response from Owner

Thank you for the five-star rating! We appreciate your support and are glad you had a great experience. If there's anything specific you'd like to share in the future, please feel free to reach out. Your feedback is valuable to us! Thank You! Mr. Appliance

Brian Sendzicki
Brian Sendzicki via Google

Rich was the service provider who came to fix my refrigerator. He was very professional and knew right from the start what was wrong. He quickly and efficiently wrote everything up and made the repair. The refrigerator is working great. I would recommend them.

Response from Owner

Thank you for your positive feedback, Brian! We're glad to hear that Rich provided you with excellent service and was able to quickly fix your refrigerator. We appreciate your recommendation and look forward to assisting you again in the future. Thank You! Mr. Appliance

Maureen Seidel
Maureen Seidel via Google

Response from Owner

Thank you for your 5-star rating! We appreciate your support and look forward to serving you again soon. Thank You! Mr. Appliance

Taya Matthews
Taya Matthews via Google

On time and a great experience!! Would recommend to anyone! Thanks so much!

Response from Owner

Thank you for your kind words! We're thrilled to hear you had a great experience and appreciate your recommendation. Your satisfaction is our priority, and we look forward to serving you again in the future! Thank You! Mr. Appliance

Kimberly Berg
Kimberly Berg via Google

We had a great experience with Mr. Appliance! Our washer broke, and they were able to come the next day. It required a part they didn’t have on hand, so they came back 3 days later to do the final repair. James was our repair man, and he was great. Professional, and thorough. We have a working washer again! Thank you!

Response from Owner

Thank you for your wonderful feedback, Kimberly! We’re thrilled to hear that you had a great experience with Mr. Appliance and that James provided professional and thorough service. It's fantastic to know your washer is up and running again. We appreciate your support and look forward to assisting you in the future! Thank You! Mr. Appliance

Amy Mirado-Conners
Amy Mirado-Conners via Google

Jonathan was my service technician. He was very knowledgable, helpful with my inquiries and got the job done expeditiously. Thank you! I would recommend Mr. Appliance.

Response from Owner

Thank you for your kind words, Amy! We're thrilled to hear that Jonathan provided you with such knowledgeable and efficient service. Your recommendation means a lot to us. We look forward to assisting you again in the future! Thank You! Mr. Appliance

Janice Balch
Janice Balch via Google

Mr. Appliance's service was outstanding! Krystal and James were professional, friendly, and efficient. Communication and quick turnaround time were excellent! They made an unpleasant experience a pleasure! I will be using your services again! Janice

Response from Owner

Thank you so much for your kind words, Janice! We're thrilled to hear that Krystal and James provided you with outstanding service. It's great to know that we could turn an unpleasant situation into a positive experience for you. We look forward to assisting you again in the future! Thank You! Mr. Appliance

Eric Yager
Eric Yager via Google

Rich, the technician was great and found the issues, repaired them quickly. He explained the issues and was very pleasant to deal with. Would absolutely recommend!

Response from Owner

Thank you for your wonderful feedback, Eric! We're thrilled to hear that Rich provided excellent service and made your experience a positive one. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Thank You! Mr. Appliance

Tara Milton
Tara Milton via Google

This is our second time using this company. I highly recommend them. Jonathan is very professional , competent and friendly. I will continue to use this company. You will not be disappointed!

Response from Owner

Thank you for your wonderful feedback, Tara! We're thrilled to hear that you had another positive experience with our team. Jonathan appreciates your kind words about his professionalism and friendliness. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Thank You! Mr. Appliance

Joshua Herglinger
Joshua Herglinger via Google

Service was prompt. Technician was very knowledgeable about my dishwasher. I would strongly recommend them

Response from Owner

Thank you for your positive feedback, Joshua! We're glad to hear that you had a prompt service and found our technician knowledgeable. Your recommendation means a lot to us, and we appreciate your support. If you need any further assistance, feel free to reach out. Thank You! Mr. Appliance

Aaron.cote
Aaron.cote via Google

On time. Technician was very informative and did all the work that was expected in a timely manner. Great company.

Response from Owner

Thank you for your positive feedback, Aaron! We’re thrilled to hear that our technician provided you with timely and informative service. We strive to meet our customers' expectations, and it's great to know we succeeded in your case. Your support means a lot to us! Thank You! Mr. Appliance

Rebecca Militello
Rebecca Militello via Google

Response from Owner

Thank you for your five-star rating! We're thrilled to hear that you had a positive experience with us. Your support means a lot, and we look forward to serving you again soon. Thank You! Mr. Appliance

Erin Kussius
Erin Kussius via Google

Hands down, the best service! I put a request for service in online, got an appointment for exactly when I requested. Rich arrived a little early, (always better than late, in my opinion) had a roll out rug with shoe protectors with him (highly appreciated). He was very professional, honest and knowledgeable. All in all, he reported our 12+yr old GE fridge didn't need much other than the fan needed a good cleaning (which he did) and our freezer was way too full. He gave us alot of very useful info that we had never been advised of. Unfortunately, in this day and age - it isn't often that you find a "good/honest repair guy." We did today! Rich A is certainly an asset to your company Mr. Appliance. Thank you!

Response from Owner

Thank you for your wonderful feedback, Erin! We're thrilled to hear about your positive experience with Rich and that he provided you with excellent service. It's our goal to have knowledgeable and professional technicians who truly care about our customers. We appreciate your recognition of Rich's efforts and are glad he could assist you with your fridge. We look forward to serving you again in the future! Thank You! Mr. Appliance

Burt Parker
Burt Parker via Google

Tech was great

Response from Owner

Thank you for your feedback! We're glad to hear that you had a great experience with our technology. Your support means a lot to us. Thank You! Mr. Appliance

Paul and Mary Beth Cook
Paul and Mary Beth Cook via Google

The technician Jonathan was very knowledgable on how to fix my ice maker. Once the part was in he can right back and finished the job!!

Response from Owner

Thank you for your positive review, Maribeth! We're glad to hear that Jonathan provided you with knowledgeable service and got your ice maker fixed promptly. Your satisfaction is our priority! Thank You! Mr. Appliance

Ray Apy
Ray Apy via Google

Response from Owner

Thank you for the 5-star rating, Raymond! We appreciate your support and look forward to serving you again. Thank You! Mr. Appliance

Molly Simmons
Molly Simmons via Google

Response from Owner

Thank you for the 5-star rating, Molly! We appreciate your support and look forward to serving you again. Thank You! Mr. Appliance

Chuck Eafrato
Chuck Eafrato via Google

Both Robert and Rich provided excellent service during their visits. Thank you.

Response from Owner

Thank you for your kind words, Chuck! We're glad to hear that Robert and Rich provided excellent service. Your satisfaction is our top priority, and we appreciate your support! Thank You! Mr. Appliance

Frank Fox
Frank Fox via Google

My technician was James, very informative explained what was wrong an showed me the problem.

Response from Owner

Thank you for your positive review, Frank! We're glad to hear that James provided you with informative service and explained the issues clearly. Your satisfaction is our priority, and we appreciate your feedback! Thank You! Mr. Appliance

William VanAlstyne
William VanAlstyne via Google

Technician who came was friendly, knowledgeable and professional. Diagnosed the issue with my stove quickly and the repair was made in under an hour. Very reasonably priced.

Response from Owner

Thank you for your wonderful review, Bill! We're glad to hear that our technician provided friendly and professional service. Your satisfaction is our priority, and we appreciate your support! Thank You! Mr. Appliance

Total number of 5 star reviews :2678

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