4.8/5

61 Ratings

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Michelle Brown
Michelle Brown via Google

Great service and price. Kenneth is a very polite and considerate repairman. Sometimes in today's world it's hard to find such good prices with great service. Thank you for the quality.

Cheryl Lowe
Cheryl Lowe via Google

Kenneth was very polite, & worked hard to make sure my dryer vent was cleaned out. He also wiped up the floor in my laundry room because of the lint & snow that got tracked in. He was great!

Response from Owner

Thank you for your wonderful feedback, Cheryl! We're delighted to hear that Kenneth provided polite and thorough service. We appreciate your recognition of his hard work and attention to detail. Your satisfaction is our priority, and we hope to assist you again in the future!

Just working
Just working via Google

Very helpful

Response from Owner

Thank you for your positive feedback! We're glad to hear you found our services helpful. Your support means a lot to us!

Mike Tinsley
Mike Tinsley via Google

Good service. Good communication. Was able to solve the problem on the first try. Great work !

Response from Owner

Thank you for your kind words, Mike! We're thrilled to hear that you had a positive experience with our service and that we could solve your problem efficiently. Your feedback motivates us to keep up the great work!

Laurel Weddle
Laurel Weddle via Google

Kenneth was polite, helpful and fixed our issue. We would use him again if needed.

Response from Owner

Thank you for your wonderful feedback, Laurel! We're thrilled to hear that Kenneth provided you with polite and helpful service. We look forward to assisting you again in the future!

Chris Puckett
Chris Puckett via Google

Very prompt and courteous service.

Response from Owner

Thank you for your kind words, Chris! We're glad to hear you had a positive experience with our prompt and courteous service. Your feedback means a lot to us!

Sharon Mullen
Sharon Mullen via Google

Came for first visit one day after requesting appointment. Came after part arrived - on Christmas Eve!! That was very gracious of repairman, Kenneth, and the company. Kenneth was very careful about property and seemed quite knowledgeable about our stove and repair needed.

Response from Owner

Thank you for your wonderful review, Sharon! We're delighted to hear that we could assist you promptly, even on Christmas Eve. Our team strives to provide excellent service, and your feedback means a lot to us. We look forward to serving you again in the future!

Sherry Hashman
Sherry Hashman via Google

I called Mr. Appliance two days before Thanksgiving and they sent someone the same day. They assess the problem and offer options so that the client can make an informed decision. Kenneth and the office staff were personable, prompt, and professional. I will definitely use them again!

Response from Owner

Thank you for the wonderful review, Sherry! We're thrilled to hear that we could assist you right before Thanksgiving and that our team met your expectations. Your satisfaction means a lot to us. We look forward to serving you again in the future!

Jan Buss
Jan Buss via Google

When I called Mr. Appliance for repair of my washer, the service agent was very considerate and arranged for prompt repair service. I received a text/email when the repairman was enroute, along with his photo. This was appreciated since I had never worked with this company before. I was pleased with the warranty given on the work done, and Kenneth, our service technician, was knowledgeable and friendly. My washer is now working great! Should I need repair work done in the future, I will call Mr. Appliance first.

Response from Owner

Thank you for taking the time to share your experience, Jan! We're thrilled to hear that our team provided considerate and prompt service. It's great to know that Kenneth helped make the process smooth and that your washer is now working well. We look forward to assisting you again in the future!

William Hodges
William Hodges via Google

The tech was friendly and professional

Response from Owner

Thank you for your kind words, William! We're glad to hear that our technician made a positive impression with their friendly and professional service. We appreciate your feedback!

Melissa Ratoiff
Melissa Ratoiff via Google

Kenneth was polite, knowledgeable and quick. Would recommend!!

Response from Owner

Thank you for your wonderful review, Melissa! We're glad to hear that Kenneth provided you with polite and knowledgeable service. Your recommendation means a lot to us!

Tiffany Lee
Tiffany Lee via Google

Easy to contact, make appointment. Reasonable priced and Kenneth our technician was awesome! Thank you!

Response from Owner

Thank you for your kind words, Tiffany! We're thrilled to hear that you found our services easy to use and that Kenneth provided awesome service. Your satisfaction is our priority, and we look forward to serving you again!

Debra Weaver
Debra Weaver via Google

Very nice guy and very helpful

Response from Owner

Thank you, Debra! We’re glad to hear you had a great experience. We appreciate your kind words and your review! Let us know if we can assist you in the future.

Dana Stewart
Dana Stewart via Google

What a reliable company, with courteous knowledgeable techs.

Response from Owner

Thank you so much, Dana! We appreciate your kind words and are thrilled to hear you found our team reliable and knowledgeable. Providing great service is our top priority, and we’re always here if you need us!

Earnest Collins
Earnest Collins via Google

Mr. Appliance team technician was very prompt, curtious and reviewed all the details found with out fridge!! The best service on any of my appliances 👍🏽👍🏽

Response from Owner

Thank you, Earnest! We’re delighted to hear that you had such a positive experience with our technician. Providing thorough and courteous service is always our goal, and we appreciate you trusting us with your appliance needs. Your support means a lot—let us know if we can assist you again in the future!

Rick and Kim Brickley
Rick and Kim Brickley via Google

Response from Owner

Thank you, Rick! We appreciate you taking the time to leave a rating. Your support means a lot to us! If you ever need anything, we’re here to help

Kathleen Routh
Kathleen Routh via Google

Kenneth was great.polite&helpful.i enjoyed having him in my home & my dryer is fixed.ty

Neelia Ross
Neelia Ross via Google

Very prompt, courteous and efficient. Highly recommend this company and our technician, Kenneth.

Cate Walls
Cate Walls via Google

Very much appreciate Mr. Appliance! Kenneth arrived on time, in uniform and was preceeded by two reminder texts and an 'on the way' text to service a GE warranty claim, twice. Especially appreciate the photo - as I was home alone. Polite, friendly, provided clear expectations of next step and willing to answer all questions. Quick too! Shoe covers and generally safety/care for the spaces occupied during repair. Each time Kenneth has visited our home I have had the upmost confidence in the resolution of our concerns. As an installation support rep for a big box store, I am truly impressed by my quality of service and can verify that you are getting exactly what you expect from this company.

Thersa Mayer
Thersa Mayer via Google

Very nice and knowledge. Clean and friendly.

Total number of 5 star reviews :55

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