4.8/5

2782 Ratings

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Bob and Betty Oddy
Bob and Betty Oddy via Google

Mr. Appliance responded in a timely manner to take care of our dishwasher problem. Everett, technician, was very cordial, professional and fixed the problem. Highly recommend .

Barry Waldie
Barry Waldie via Google

1. Their office staff was super friendly and accommodating to our last minute issue with scheduling. 2. Ken, our technician, was friendly, helpful and very knowledgeable. I won’t even look anywhere else from this point on.

ANNA TAMEZ
ANNA TAMEZ via Google

We really appreciated getting service very quickly! Vince was timely, polite and left his project cleaned up. He solved our ice maker issue and we will definitely call Mr. Appliance again!

Samuel Turk
Samuel Turk via Google

Repair technician Ken was extremely knowledgeable and diagnosed the issue. Any problems with appliances I will use them again.

JIM ABBOTT
JIM ABBOTT via Google

Ryan Bush was a total professional. He diagnosed the issue of our dryer. Removed the broken heater coil showed to me and told me the price to replace it before proceeding. Dryer is as good as new now.We placed his business card on the refrigerator to remind us who to call when we have appliance issues. Thank You.

Julie Birkeneder
Julie Birkeneder via Google

First day he couldn’t come in the proposed timeframe but he was helping save someone else’s refrigerator and refrigerated goods which I would want also. Everyone deserves a second chance. We rescheduled and that time he was excellent in communication, anrrived early and performed the service beyond excellently!

richard weber
richard weber via Google

Wonderful service from Everett at New Braunfels Mr Appliance. A simple job got complex. Glad we trusted a professional. Now a second great service call with Everett for dryer. Very thorough. Complete mechanical care.

Response from Owner

Mr. Appliance of New Braunfels appreciates your support along with your feedback about your experience and taking the time to write a review about your services and our team.

Steven Davis
Steven Davis via Google

There was some initial confusion about whether they could come on a Saturday morning, but that was resolved after a couple of calls. Andrew was professional and patient with my children who kept trying to help.

Tammy Yandle
Tammy Yandle via Facebook

Everett went above and beyond. He fixed the oven and even texted me information from the manual so that I was able to make adjustments.

Avis Carter
Avis Carter via Google

This company has always been very professional and knowledgeable. I highly recommend them.

Wayland Christensen
Wayland Christensen via Google

Online system to book service was easy to follow and instantly received notification on next day appointment. Technician Ken (forgot his last name) was friendly and knowledgeable, evaluated cook top for gas leak and found problem and fixed. Great customer focus, clean and organized.

Michelle Mullins
Michelle Mullins via Google

Showed up ahead of schedule:). Very professional, friendly and had the part to be replaced with him. Quick and easy !

Jo Linda Allen
Jo Linda Allen via Google

Jo Faust
Jo Faust via Google

Very prompt and courteous, knowledgeable and informative. Very affordable.

Erika De la Rosa
Erika De la Rosa via Google

Professional demeanor at all times. Great and fast communication. Tech was very kind and thoroughly explained the issue with the washer and provided before and after pictures when the job was done.

DARIN HENNINGSEN
DARIN HENNINGSEN via Google

Very helpful in getting our microwave repaired in a timely manner.

Robert Robson
Robert Robson via Google

Mr. Appliance's response time was amazing and their service was outstanding! Andrew is a true expert in the field; Ryan was also very knowledgeable; and both were very professional in every way. They ensured our refrigerator compressor was replaced quickly and efficiently. I highly recommend Mr. Appliance of New Braunfels/Bulverde!

Bob Dodson
Bob Dodson via Google

Mary D
Mary D via Google

Mr. Appliance took care of our microwave problem with professionalism. The technician was very polite knowledgeable and cleaned up when he left. .i would absolutely recommend them for you appliances.

Rose Silveira
Rose Silveira via Google

Pleasantly surprised motor, parts, & labor free of cost for 10yr LG warranty on washer. This company response was courteous, prompt, professional. Labor was amazingly completed in record time, less than half hr. Recommended them to all my family & willing to be a repeat customer. 5 star!

Total number of 5 star reviews :2552

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