4.8/5

2105 Ratings

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NANCY BELL
NANCY BELL via Google

From the office staff to the technician, Mr. Appliance exceeded my expectations. They were very professional and organized and extremely easy to work with. I would definitely use them again .

Clabe Polk
Clabe Polk via Google

Scott did a great job on my refrigerator, right on time. Joyce in the office provided factual, accurate information in a pleasant, personable manner. Good experience!

Andre Dumas
Andre Dumas via Google

Had an issue at first, but it was quickly resolved by Joyce (hopefully I spelled that right). I appreciate your professionalism. I recommend Mr. Appliance because of great employees like her.

Marge Nellis
Marge Nellis via Google

I had a problem with my oven. I am so happy it is now working and I can celebrate baking season. Thank you for fixing the issue and thank you for being prompt, accurate, and reasonably priced.

Sondra Rates
Sondra Rates via Google

The technicians always have great customer service.

Tekeya Weston
Tekeya Weston via Google

Everyone knows that Chick-fil-a is #1 when it comes to customer service. Mr. Appliance comes in at a close 2nd. They weren’t able to repair my appliance, but they displayed the professionalism and integrity that many companies lack. I’ll definitely refer others to use Mr. Appliance!

Robert Martin
Robert Martin via Google

Very professional and knew exactly how to address and make the repairs. Great job...

FRANK SMITH
FRANK SMITH via Google

Very friendly and knowledgeable.

Response from Owner

Thank you for your response! We are happy to have helped you out with your Washer. Please give us a call if you need anything else. 770-779-1199

Patsy Stone
Patsy Stone via Google

I have used Mr. Appliance few times and I have to say they have NEVER let me down each time. The prices are equivalent maybe a little cheaper than others for their work but not their Standards of Workmanship. I highly recommend them because if I like them then they are good because I am a hard woman to please when it comes to getting someone to do repair work and do it correct. I give them 5 Stars Patsy Stone Douglasville, Ga

Response from Owner

Thank you, Patsy!

Scott Bolton
Scott Bolton via Google

This service provider was very thorough and fixed the appliance and there were no unexpected costs or other problems.

Response from Owner

Thanks Mr Bolton! We appreciate your kind words and are so glad that you had a great experience with us.

Sharee Sullivan
Sharee Sullivan via Google

SHARON COMSTOCK
SHARON COMSTOCK via Google

Technician came out the same day we called. He diagnosed the problem and gave us the option to replace the compressor or buy a new refrigerator. He was knowledgeable and patient and caring. We chose to have the compressor replaced and now have a working refrigerator once again. We are very pleased with our experience and highly recommend Mr. Appliance.

Response from Owner

Thank you Ms Comstock! We strive to provide the best customer service, and we're glad to hear that we succeeded. Thanks again!

Kristy Scott
Kristy Scott via Google

Lafayette is the best!!!!!

Response from Owner

Thank you Ms Scott! We are so grateful for your kind words and 5-star rating!

Audrey Smith
Audrey Smith via Google

Very good service even though my appointment was missed due to an emergency, they rescheduled my appointment two day later and everything was perfect.

Response from Owner

Thank you Ms Smith! We appreciate your kind words and are so glad that you had a great experience with us.

Neil Guilbeaux
Neil Guilbeaux via Google

Regina.plotner
Regina.plotner via Google

Very professional and timely with ordering parts and completing the repair. My actual cost was a little less than what was quoted. Very pleased with the service provided.

Marianna
Marianna via Google

Lindsey Canary
Lindsey Canary via Google

VERY impressed with this company! I scheduled an appointment via their website on Monday evening, and the technician was at our house the following morning. The confirmation text I received not only provided the name of the assigned technician, it also included a picture of him! I considered that to be a little bit of a safety feature, which I appreciated. As for the technician, Dupree, he was wonderful! He was punctual, super polite, very knowledgeable, and gave me some tips to avoid the issue in the future. Thankfully, the parts the washer and dryer required were in stock at one of his suppliers, so he returned the following morning and was done in 30 minutes! I've never been more excited to do laundry...it's the small things:) I absolutely recommend Mr. Appliance in Douglasville, and will happily call them again should I need help in the future.

Toni Ray
Toni Ray via Google

Fast service and they got the job done quickly.

Susan Preece (Llewsu)
Susan Preece (Llewsu) via Google

Great communication, timely follow thru.

Response from Owner

Thank you Ms Preece! Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your repair experience with us and we strive to be your service provider of choice.

Total Number of Reviews:2105

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