What People Are Saying About Mr. Appliance of Durham-Chapel Hill

The technician came the same day I called . The refrigerator was totally messed up. He gave us the cost it would be to repair it . We decided to have them repair it and scheduled the date . The same person came on time and worked almost 5 hours to get it fixed . He was very pleasant and efficient, and cleaned up after his work . We were very pleased with the whole experience and will definitely use this company again

Eric was incredibly responsive, friendly, and professional. He prioritized high quality work with genuine longterm customer satisfaction. I highly recommend him and Mr. Appliance. One thing to be aware of when using Mr. Appliance: rather than build in credit card “convenience fee” into rates as any other variable cost of business, this business tacks on extra 3%, so if you still use cash or check, it saves you fees.

Very timely and communicative. Tech was knowledgeable and got to the repair quickly and efficiently and was clean and respectful of home throughout. Repair costs were reasonable.

My technician was Doug and he did an amazing job diagnosing my issues with my dryer and then coming back with the correct parts. He was efficient, clean, and left the space better than he found it. I would highly recommend Doug and this company to anyone looking for a fair deal.

Very friendly and knowledgeable. Also prompt!

Showed up on time, friendly & knowledgeable. Resolved problems quickly…

Edward was efficient and very professional

Benjamin was very professional and handled the repair quickly & efficiently.

Kelvin and Doug were awesome. Will definitely use Mr. Appliance again if needed.

Douglas communicated well, was on time, very personable and knowledgeable. He explained the problem and what needed to be done as well as the cost.

Tech arrived on time, got right to work replacing oven glass door, carefully swept up the broken glass, professional and knowledgable. Thank you!!

Douglas was knowledgeable and wasted no time in identifying and repairing my range hood. I could not have asked for more from him.

Excellent service. My dryer is up and running like new.

An excellent service and very knowledgeable Technician…. 😊👍😊

In a timely manner they answer the phone. They serviced our refrigerator properly and gave us a forecast/overview of the longevity and age of our machine, and they were able to give me a approximate price of a certain component fails. This company sends text messaging and emails including a picture and name of the service technician to keep the customer updated. They are fairly priced, they did not over charge. I will use them in the future as needed.

The technician Kalvin was very professional, knowledgeable, and efficient. He explained what was wrong with our washer, the cause, and how to prevent a recurrence. I felt very informed and liked the appointment reminders and notifications. Will definitely use this service again if we have an appliance problem.

Mr. Appliance was timely, professional and fairly priced.