What People Are Saying About Mr. Appliance of East Texas

They did a great job!

Bryan assessed the problem quickly ,ordered parts promptly and came to fix it one week later and they kept me informed throughout the ptocess,

Stephen came on time, diagnosed the problem right away, gave me a complete understanding, and fixed the issue quickly. Outstanding work. Thanks.

I will definitely use them again and refer them to anyone needing service!!

Fantastic service! Kevin and his helper Kurt were the best!! Kevin had many years of experience in the appliance services industry and he did a fantastic job installing my beautiful new GE range! I'm thrilled to have it operational today as it's one of my son's birthday today and I can now make him a birthday cake!!! I love it!

The technician arrived on time. He was professional in appearance, manner, and well spoken. Discussion about the appliance issue and actions he would take to diagnose the problem was easy and clearly understood. The diagnosis was quickly determined and the fee for repair was fair. All in all it was a great experience, on time, qualified, quick, affordable.

Good warranty service for a Frigidaire appliance. Only delay was waiting for parts. Great communication, scheduling process, and status updates. Even received a photo of technician that would come to the house. Excellent service!

Your team was friendly and professional.

We had two appliances needing repair. Very few work on Thermidor ranges but they immediately diagnosed the issues. They also diagnosed our kitchen aide dishwasher issues. Order parts came back on time and had both repairs completed in less than 2 hours. Most importantly they scheduled appts confirmed appts and showed up on time.

Mr. Appliance of East Texas serviced a dishwasher repair that was under warranty for one of our new builds. They were knowledgeable and took care of the issue. They also followed up to make sure we were informed and happy with the results.

Great young man, good worker

The receptionist and technician are very professional and relatable. They addressed my every concern graciously.

The technician was very informative, walked me through what he was going to, and then reviewed again when he finished. He was careful and considerate when moving items in and out of my refrigerator and put everything back and cleaned up after he completed the work. He was on time both trips and diagnosed and solve the problem efficiently and with professionalism. WELL DONE!

We really appreciate how quickly and easily we were able to get a service call scheduled to diagnose/repair our refrigerator issue. Dan was extremely knowledgable and professional, and we really appreciated that he took the time to clearly explain what he found and answer any questions. I would highly recommend their service!