4.9/5

2094 Ratings

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Pearson & Company
Pearson & Company via Google

Rachel was fantastic! Highly recommend!

Response from Owner

Thanks for the amazing review! We really value your feedback.

Marge Christianson
Marge Christianson via Google

Response from Owner

Thanks for the amazing review Marge! We appreciate it.

Stacey Turner
Stacey Turner via Google

Arrived on time. The tech was very professional, found and fixed the problem in moments.

Response from Owner

Hi Stacey, Thank you for your fantastic review! We're thrilled to hear that our technician arrived on time and resolved your appliance issue promptly and professionally. Your satisfaction is our priority, and we appreciate you choosing Mr. Appliance. We look forward to assisting you again in the future!

Tracy Strachan
Tracy Strachan via Google

Serena, was very professional and very knowledgeable, great personality, offered a lending hand, knows how to remedy for a solution, exceptional experience since 2014. Hands down the best service technician!! Highly recommend Serena for any appliance repair!

Response from Owner

Hi Tracy, Thank you so much for your wonderful review! We are thrilled to hear that Serena provided you with such exceptional service and expertise. It's fantastic to know that you've had a positive experience with us since 2014. We truly appreciate your high recommendation and look forward to assisting you again in the future!

Tim Williams
Tim Williams via Google

Fast and efficient with good info on how to address specific problems.

Response from Owner

Hi Tim, Thank you for your fantastic review! We're thrilled to hear that you found our service fast and efficient, and that the information provided helped you address your appliance issues. Your feedback means a lot to us, and we look forward to serving you again in the future!

Dan Spongberg
Dan Spongberg via Google

Response from Owner

Hi Dan, Thank you so much for your fantastic review! We are thrilled to hear that you had a positive experience with our appliance repair service. Your support means a lot to us, and we look forward to assisting you with any future needs you may have. Thank you again for choosing Mr. Appliance!

Diane Kenney
Diane Kenney via Google

Mr. Appliance exceeds expectations every time they are out to do regular maintenance on our ice machine and other appliances. Rachel, our technician is so thorough and efficient . Very pleased with the service we constantly receive.

Response from Owner

Hi Diane, Thank you for your wonderful review! We're thrilled to hear that Mr. Appliance exceeds your expectations during maintenance visits and that Rachel provided such thorough and efficient service. Your satisfaction means a lot to us, and we appreciate your continued support. We look forward to assisting you with your appliances again in the future!

Leroy Hughes
Leroy Hughes via Google

Very good work and employee was very helpful. Thanks

Response from Owner

Hi Leroy, Per our conversation, I'm glad to hear that you had a great experience with us. Thanks again for the amazing review. We look forward to serving you in the future!

Gregg Hayes
Gregg Hayes via Google

Kevin was so thorough and professional!

Response from Owner

Hi Gregg, Thank you for your glowing review! We're thrilled to hear that Kevin provided you with thorough and professional service. Your feedback is greatly appreciated, and it inspires our team to continue delivering top-notch service. We look forward to assisting you with any future appliance needs!

David Mellor
David Mellor via Google

Service tech Serena came out within 24 hours, was professional, diagnosed the problem and returned the following day and made a full repair. Extremely pleased with this company! Good communication also.

Response from Owner

Hi David, Thank you for your fantastic review! We're thrilled to hear that Serena provided prompt and professional service, diagnosing and repairing your appliance so quickly. Your kind words about our communication are greatly appreciated. We look forward to serving you again in the future!

Gloria Gutierrez
Gloria Gutierrez via Google

We needed a burner switch repaired. The company was easy to communicate with and technician Rachel is the best!!! Courteous, personable, knowledgeable and professional. We will keep using this company for our appliance needs.

Response from Owner

Hi Gloria, Thank you so much for your wonderful review! We’re thrilled to hear that Rachel provided you with such excellent service and that you found our communication easy. Your satisfaction means a lot to us, and we’re grateful for your continued support. We look forward to assisting you with your appliance needs in the future!

RG
RG via Google

Mr Appliance of Scottsdale is “ THE BEST APPLIANCE REPAIR COMPANY” in Phoenix. They are cordial from the first answering of the phone until they leave your house from the technician. Rachel is an amazing tech and gets the problem fixed. She is very neat in her workmanship and leaves nothing behind except her smile and your smile as you know you are in good hands with Rachel. She could write a book on Appliance Repair however one does not need to read it as you just need to call Mr Appliance of Scottsdale to get it done quick and efficiently. I’ve used this company for many years and have had “ZERO” problems or concern regarding the company!

Response from Owner

Hi RG, Thank you for the wonderful review! We're thrilled to hear that you consider Mr. Appliance of Scottsdale the best appliance repair company in Phoenix. Rachel is indeed a star, and we're glad to know that her professionalism and skill make a lasting impression. Your loyalty over the years is greatly appreciated, and we look forward to continuing to provide you with top-notch service in the future!

Michell Bustamante
Michell Bustamante via Google

Kevin was very helpful and informative to our specific situation with my fridge. Very prompt service.

Response from Owner

Thanks for the amazing review Michell! We are very happy that we were able to help.

Ron Shepro
Ron Shepro via Google

total mixup in my previous review. There was a communication problem, and I acted in haste, Mr Appliance has been in contact with me since then, very apologetic, and ready to get things corrected. they really do carer about the customer

Response from Owner

Hi Ron, Thank you so much for your fantastic review! We're thrilled to hear you had a positive experience with our appliance repair service. Your support means a lot to us, and we look forward to serving you again in the future. Thanks for choosing Mr. Appliance!

Edee Dunning
Edee Dunning via Google

Great service. Rachel very knowledgeable and efficient. Appreciate the responsiveness provided.

Response from Owner

Thanks for the amazing review Edee! We truly appreciate it.

Chris & Karen Jones
Chris & Karen Jones via Google

My wife said you were awesome

Response from Owner

Thanks for your review Chris! We work very hard to be awesome 😁

Clare LeForce
Clare LeForce via Google

Responsive, timely, great customer service and communication.

Response from Owner

Thanks for the great review Clare. We truly appreciate your endorsement!

Kate Miller
Kate Miller via Google

Response from Owner

Thanks for the review Kate. We appreciate it!

Ken Hagen
Ken Hagen via Google

Rachel showed up earlier than promised and went above and beyond in having the problem controller board driven up from Tempe so she could get my fridge up and running the same day. Excellent service.

Response from Owner

Thanks for the review Ken. We really appreciate it!

Residence/Robinson Jim Stuart
Residence/Robinson Jim Stuart via Google

As always fantastic service!

Response from Owner

Thanks for the review Jim. We appreciate it as always.

Total number of 5 star reviews :1981

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