What People Are Saying About Mr. Appliance of Eden Prairie & Maple Grove

I called Mr. Appliance after being treated quite rudely by another Service Repair business (did not return my call and then told me abruptly that they did not service any appliances made in the USA 😳). When contacting Mr. Appliance I was treated with efficiency and respect. They scheduled an appointment within a reasonable timeframe, and that appointment was confirmed with a four hour window via email. The evening before the appointment they confirmed a modified two-hour timeframe which freed up some time for me (so appreciated!). Andrew S. arrived on time (I had received a text that he was on his way) and he very efficiently diagnosed and fixed the problem with my 20-year-old Maytag Neptune Dryer. Neither of us could believe that he had the parts required in his truck! I was exceedingly pleased with the level of service from this establishment as well as the price. They will have all of my appliance repair business going forward.

Technician, Kris, was very thorough in his analysis of the problem, clear in his explanation of the problem, let me know what parts needed to be ordered and the cost for parts and repair. Friendly and on time. Excellent service!

Kris fixed our dryer! And gave us advice on how to keep it running well for a long time. So happy that we don’t need a new one.

Andrew was awesome! He was extremely polite, a quick efficient worker and explained everything to me and got my dryer fixed!!! So happy! Now I can go back to doing more laundry lol

Peter was prompt, friendly, and had the problem with our dishwasher diagnosed and repaired in no time.

My tech, Pete had to deal with sewage backed up into my washing machine. He went to the laundry room, cleaned it all up, then fixed it without so much as a single comment about the horrible conditions. He was in and out in under an hour. Amazing guy.

They were able to schedule us quickly and showed up when they said they would. The technician was knowledgeable and explained things well. Pricing seemed fair although I don’t have experience in that area.

Our technician was friendly and thorough! Great service.

The entire team is just great, especially Andrew! I will definitely be calling again the next time I have a problem.

Great service and reasonable pricing. I would use again.

Prompt response and scheduling, great service technician, and I appreciated that I was sent a photo of the technician just before his arrival. Top notch all around!

Had a great experience with Mr Alliance. Repair guy Andrew was courteous and answered all questions… he did a great job fixing my dryer.

Great experience, and would totally recommend this service to anyone, Peter was on time and very fast and efficient, fixed the issue with my oven in less the 30min.

The price was reasonable. The staff were friendly and knowledgeable and fixed the issue with my washing machine. There were a couple days of waiting between when I called and scheduled and when a staff member visited my home.

cannot say enough good things about mr appliance and andrew! we just moved into town and they have helped us with both our washer and our gas over in the new house. they are always able to come within 48 hours and provide exceptional service. when we thought there was still an issue with the oven, they brought back a specialist to make us feel at ease and at no charge since they have a one year warranty on all repairs. thank you!

Fantastic customer service. Rapid response and immediate repair. Well done!

Friendly customer service & technician, prompt service & fair pricing.

I would recommend them to anybody who needs help. Great service great people

Brian was very knowledgeable and personable. Had the part handy and fixed my range on the spot