What People Are Saying About Mr. Appliance of Lorain County

Service person very knowledgeable figured the problem out quickly and resolved. Very personable person he was great.

Luis did a remarkable job repairing our LG refrigerator. Mr. Appliance services are impressive!!!

I am not completely sure whether a technician from the Lorain County office was the one who showed up to diagnose the problem with our washing machine (I may have called the Cleveland location). Either way, I can highly recommend this service. The technician, Nick, came to our house on time and was very efficient. He communicated really well and explain what was wrong with our washing machine. Turns out that we had to buy a new machine instead of having them repair it since it was an old machine in the control panel had gone bad, but I trust this business and will call them in the future if any of our appliances need service.

Excellent communication! Provided a 2 hr. window for when they would arrive and called if there was any delay. Sent a picture of the technician so you knew who to expect. Tony was very polite and professional. He was quick to diagnose the problem. I would use them again!

Luis is great, professional and takes extra time to explain the issues and solutions

Luis was professional, diligent, open about alternatives and timely.

Thomas came to fix my dryer, and he was fantastic! He identified the issue quickly and fixed it even more quickly! He showed up right on time, at the beginning of the two hour window appointment time. I highly recommend Mr Appliance to everyone! He was very friendly and professional!

Dryer needed repair, received an estimate which help use decide the best path forward. Repair was our choice. Parts ordered and installed within a week. Works perfect and the communication was great. Also had a diagnostic notification on the dryer which was my bad by using a flat vent. Had know idea that an issue. Suggestion from Mr. Appliance to go to the round 4” to comply with the dryer specifications. No more issues. Appreciate the speed to get to our home and complete the repair. Great work. Recommend

We had a dryer break down. Our technician, Thomas, was wonderful. During the 1st visit, he diagnosed the problem. The part was ordered and mailed to our house. On his 2nd visit he installed it and also checked our air flow and cleaned out the inside of the dryer. We were impressed with his skill and professionalism. It was worth it!

Wonderful company. Showed up exactly when they said they would and actually gave me options that would save me money. I would recommend them to anyone who needs help with appliances.

Speedy service, Nice folks

My technician Nick was friendly, timely, and explained everything to me in a way that someone without repair knowledge could understand. Would recommend this company and especially technician to anyone.

The tech did an amazing job. He was very kind and even showed my kids what a few of the tools were. I just wasnt impressed with the office people. They were polite, but they messed up my order so I had to wait 4 more days for my fridge to be fixed.

Technician was very skilled and helpful. He respected my house and my refrigerator. Highly recommended.

Very courteous and professional

I was very pleased with the speed in which I was able to get help with my dryer. I called after 4pm on Monday and we were able to get an appointment first thing Tuesday morning. The tech, Justin, quickly diagnosed the issue and repaired our dryer in under one hour with a replacement part he already had on-hand. Not only that, but he gave us a great suggestion for future maintenance. Overall, I am very grateful for how easy and efficient the process was.