4.9/5

41 Ratings

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AMBER NELSON
AMBER NELSON via Google

Thankyou to Randy for getting our Samsung fridge going properly. Great man, very kind and respectful! Thanks

Response from Owner

Thanks ma’am !! Our entire team celebrates when one of us gets a 5star! It’s a friendly competition to see who gets the most 🤣we think all of our team members are 5stars! Thanks for taking the time for such a nice review!

MEGAN FULKERSON
MEGAN FULKERSON via Google

Kirk was good at communicating what time he would arrive and did a great job repairing our speed queen dryer.

Todd Lankford
Todd Lankford via Google

Fast response. Explained exactly what they were going to do to get my refrigerator running. Great price.

Response from Owner

Thank you!! We are proud of our team !

DOUG PADGETT
DOUG PADGETT via Google

Explained problem Ordered parts great person did exactly what they promised results amazing

Response from Owner

Thank you Mr. Padgett!!! Well done Randy!! We are proud of you!

Uncle Steve
Uncle Steve via Google

I called about my dryer going out and Mr Appliance came several days later and fixed it. Very nice people to work with and I would highly recommend them.

Response from Owner

Thank you!!

Tim Parke
Tim Parke via Google

This company was great! The tech Randy very professional and polite, and was easy to work with. He was able to use pictures that I text to him for some information he needed. They send a text with picture of tech when on the way also which was nice. 10 out of 10 for sure. The repair was on a newer high end KitchenAide Microwave Oven Combo. It actually works better now than it did when brand new, I kid you not. The company seems very organized and fully equipped to handle just about anything.

Response from Owner

Thank you for such a kind review!

Deborah Sharp
Deborah Sharp via Google

They were fast on the installation and cleaned everything up.

Response from Owner

Speedy expert service is what we strive for! Thanks for your review!

MICHELLE EVANS
MICHELLE EVANS via Google

Google search led me to Mr. Appliance and I am so glad it did. Wonderful customer service to discuss what was wrong with my front loader washer. Cold water was leaking into the drum when it wasn't being used. Randy knew instantly what it was. They gave me an estimate for the repair and I said let's do it. The part came in quickly and Tom called to schedule the repair. The day of the repair was a breeze. Tom was fast, efficient, took good care of my equipment and my home. I will use Mr. Appliance for all my repair needs going forward.

Response from Owner

Wow! What an awesome review!! Thank you for trusting us with your repair needs. We strive to make customer service something that you will tell your friends about. We are so happy that you took a minute to share! Call anytime!!

Edwin Kasha
Edwin Kasha via Google

Response from Owner

Wow!! Thank you!!

Kaitlyn Tubbs
Kaitlyn Tubbs via Google

Randy is the nicest in home repair person i have ever had the pleasure of welcoming into my home. He figured out my problem so fast. He didn't mind that my house was kind of a hot mess. He gave me good advice for the future of my dishwasher and my clothes washer and dryer. And he fixed my dishwasher in like 30 mins. It was like having a knowledgeable dad or uncle over to help. I'm still in my 20s and I really don't know what I'm doing. Randy, didn't make me feel stupid. He treated me like a equal and he treated me really fairly. If I could give more stars I would! 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟+++

Response from Owner

Randy is a Rock Stat!!

JANET SEIBERT
JANET SEIBERT via Google

Service was excellent.and didn't take long.

Marcia Heimburger
Marcia Heimburger via Google

Jeff crafton
Jeff crafton via Google

My experience with Mr. Appliance and their techs were nothing but positive. They arrived on time and kept in close contact about their availability. I will not hesitate to use them again.

Response from Owner

Thank you for the very nice review! We are always happy to help and glad to hear when we have done a good job! Have a great day!

Tim Thurgood
Tim Thurgood via Google

Did a great job fixing our ice maker.

Kerry Minton
Kerry Minton via Facebook

This was one of the best service experiences I've ever had. They were upfront about the price and what would happen with the first service visit. The service tech arrived and within minutes had the washer disassembled and in another few minutes had diagnosed the problem and had a replacement part order. I paid the 1/2 total upfront and the whole visit was under 45mins. A few days later we set a service date and on the service day the part was replaced. The tech (Randall) was even training a new tech and the whole visit was, again, under 45mins. Brilliant!👍 I highly recommend using Mr Appliance. 😁

Response from Owner

Thanks for the recommendation!!! We think Randy is pretty special too and appreciate you taking a minute to give our team a great review!!

Leo
Leo via Google

Excellent

Response from Owner

Well thank ya Leo!! We think you are pretty excellent too! Call us anytime !

MARJORIE REMBUSCH
MARJORIE REMBUSCH via Google

Randy was AMAZING!!! Very Professional fixed my dryer in 30 mins and the price was only $200. If you want a reliable company with great customer service, response time was ASAP! Mr. Appliance of Evansville is for you!!! Thanks Again Randy you did a GREAT JOB!

Response from Owner

Wow!! What a wonderful review!! Thank you so much! Randy, and we here at Mr Appliance, are always striving to create an experience that our customers are excited to tell friends about. Thank you for taking the time to share your positive experience!

Michael Fedolfi
Michael Fedolfi via Google

Friendly service. Great communication.

Response from Owner

Thank you thank you!! 5stars are our favorite!

Steve Taylor
Steve Taylor via Google

Communication was perfect and the washer works fantastic. This cost less than a new washer, and I am glad I chose this company. Randy was wonderful and knowledgeable.

Response from Owner

Thank you! It is our goal to have return customers who want to tell friends about us. We are thankful you took the time to let others know about us!

Ashlee Prow-Mooney
Ashlee Prow-Mooney via Google

This company has exceptional customer service, communication and problem solving ability. I would recommend them to everyone!

Response from Owner

Thank you so much for taking the time for this 5star review!! It is our goal to provide a great customer experience every time and our team sure appreciates being recognized! Thanks for telling all your friends about us!! Have a great day!

Total number of 5 star reviews :40

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