What People Are Saying About Mr. Appliance of Evansville

My experience started with Randy who although was very busy and couldn’t come out to our house the day our fridge went out, had me take some pictures and was able to diagnose our fridge without coming here. He was able to order all of our parts and Kirk came to fix the fridge around my schedule. Even when Kirk was going to be a little bit later than the time he had given me, he sent me a text message to be sure that that would be OK. Both men were pleasant and respectful. Highly recommend!

What great customer service! From the confirmation of the appt to letting me know who will be arriving ! And Randy is awesome!! So knowledgeable, professional, and kind! Highly recommend!!

Great response time, technician was excellent & the cost was affordable.

My dryer went out and I called my usual placwbut they were booked for the next 10 days. So I called Mr. Appliance and they said they could get someone out in 2 days. Later that day they called to say they'd had a cancelation and they could get someone out to me in 2 hours! Kirk called to let me know he'd be 10 minutes later than scheduled! and he was! He checked things out, gave me an estimate and had the part and fixed it within an hour! Great guy.! Polite, knowledgeable and efficient. Price was reasonable also! Ill remember them next time for sure!

The service was fast and reasonably priced. My technician, Josh, was very courteous and I would highly recommend him.

The company is dependable and the tech, Kirk Hansen, was outstanding. I am a caretaker of an autistic young man and Kirk was very polite and helpful in explaining to Matt what was being done. I would recommend this company and Kirk for any repairs needed

Randy was very professional and informative. He was quick to diagnose and fix the problem. Would not hesitate to use him again

As usual, Randy was on time, and very courteous and professional. He knew instantly what the problem was and fixed it in short order. We pray that he never retires!

Amazing service! Kirk Hansen was our technician. He was very knowledgeable and super respectful. He came to our home and did service on our dryer; he identified root cause and got it fixed very quickly. He also ran all the necessary steps to assure that the dryer was OK after the repair. I recommend this company and Kirk 100%.

Always great service!

Thankyou to Randy for getting our Samsung fridge going properly. Great man, very kind and respectful! Thanks

Kirk was good at communicating what time he would arrive and did a great job repairing our speed queen dryer.

Fast response. Explained exactly what they were going to do to get my refrigerator running. Great price.

Explained problem Ordered parts great person did exactly what they promised results amazing

I called about my dryer going out and Mr Appliance came several days later and fixed it. Very nice people to work with and I would highly recommend them.

This company was great! The tech Randy very professional and polite, and was easy to work with. He was able to use pictures that I text to him for some information he needed. They send a text with picture of tech when on the way also which was nice. 10 out of 10 for sure. The repair was on a newer high end KitchenAide Microwave Oven Combo. It actually works better now than it did when brand new, I kid you not. The company seems very organized and fully equipped to handle just about anything.

They were fast on the installation and cleaned everything up.

Google search led me to Mr. Appliance and I am so glad it did. Wonderful customer service to discuss what was wrong with my front loader washer. Cold water was leaking into the drum when it wasn't being used. Randy knew instantly what it was. They gave me an estimate for the repair and I said let's do it. The part came in quickly and Tom called to schedule the repair. The day of the repair was a breeze. Tom was fast, efficient, took good care of my equipment and my home. I will use Mr. Appliance for all my repair needs going forward.