4.8/5

849 Ratings

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Lisa Ellis
Lisa Ellis via Google

My experience has been fabulous. From the initial call to Mr. Appliance of Fayetteville and their response to provide the next day service, they kept me informed with timely texts. Zach was able to diagnose the problem and had the part on his truck to repair the microwave. I was not aware that a replacement of what I had in the house was near $3k and the repair cost was very reasonable. Thank you Zach for the repair.

Travis Pipkin
Travis Pipkin via Google

Kevin was friendly and very efficient.

Bobby New
Bobby New via Google

Kenneth Taylor
Kenneth Taylor via Google

I was perfect. I was able to get exactly what I needed, quickly and on my budget. They even delivered and set up the connections, for me. I'd definitely recommend to anyone needing to replace an appliance quickly and affordably.!!!

Response from Owner

Thank you for the review and the opportunity to help with your repair needs. Please let us know if we can be of any help in the future.

Jerry Peters
Jerry Peters via Google

Aaron was great with scheduling the appointment quickly. Both technicians were on time, efficient, thorough and very professional. Fridge is an old massive built-in but they sourced the part in only two days over a weekend. Saved us thousands of dollars with a simple repair.

Response from Owner

Thank you very much for the great review and the opportunity to complete your repairs on your refrigerator. We hope you think of us first for any future repair needs.

Toni Montgomery
Toni Montgomery via Google

Technician was friendly, found the problem quickly repaired quickly and cleaned up nicely. I would recommend this Mr. appliance over and above all others.

Response from Owner

Thank you for taking the time to leave us a review and your recommendation means the world to us. We strive to provide a level of service that minimizes the inconvenience of an appliance needing repairs. Thanks again and please let us know if we can help with anything in the future.

Ed Leopard
Ed Leopard via Google

Response from Owner

Thank you for taking the time to give us a review. We hope you think of us first for any repair needs.

Isaac Thomas
Isaac Thomas via Google

Did great work. The only negative I have is that the repairman was here for 15 minutes to adjust a bolt on my dishwasher and it cost me over $200.

Response from Owner

Thank you giving us a five star review. Our service professionals have many hours of training so that they are able to quickly diagnose and repair your appliances. We strive to provide a level of service that gets your appliances back up and running as quickly as possible so as to not tie up a lot of your time. We hope if you have any future repair needs that you will think of us first.

Kevin Thompson
Kevin Thompson via Google

Mr Appliance was good for timeliness, friendliness, and professionalism. Got the problem diagnosed quickly, and as soon as the part was shipped, it was installed. I was up and going as quick as possible! My tech, Zachary was really personable, and explained everything that he was doing along the way. I recommend Mr Appliance 100 percent.

Response from Owner

Thank you very much for the great review and comments. Zachary is a vital part of team of service professionals that work every day to deliver a five star level of service and value. Thanks again and please let us know if we can be of service in the future.

Mary Helen Fuller
Mary Helen Fuller via Google

Repairman was great!

Response from Owner

Thank you for the five star review and compliment on your service professional. We hope that you think of us first for any future appliance repair needs.

Valerie Mccabe
Valerie Mccabe via Google

Very nice, quick service and I had super service with the tech service men!!!

Response from Owner

Thank you so much for taking the time to provide us feedback in repairing your refrigerator. It's great to hear that the service professional were able to get your appliance replied in a timely manner.

Jonathon Mason
Jonathon Mason via Google

Did a good job had the part on hand and had installed the same day

Response from Owner

We're very happy that you chose us to repair your Whirlpool range. We try and have as many common repair parts available to get our customers back up and running as quickly as possible. Thanks again for your business and please let us know if we can help again!

Karen Crooks
Karen Crooks via Google

My technician Neal was super nice, very professional and thorough. He took great pains to make sure that his repair took care of the problem I was having with my washer. I was very comfortable having him in my home (he even wore shoe covers over his boots to not dirty my floor). I would highly recommend this company to friends and family.

Response from Owner

Thank you for taking the time to leave us a review of the service provided by Neal. Neal takes great pride in diagnosing repairs needed so that he gets his customers taken care of as quickly as possible. Thanks again for the review and please let us know if we can be of service again.

Linda Heep
Linda Heep via Google

Very prompt, friendly and knowledgeable! And reasonably priced! Kevin was our technician and I would highly recommend him!!

Response from Owner

Thanks for the review and the shoutout to our tech Kevin! Kevin is a great part of our team of service professionals and we are very proud of him. Thanks again for trusting us to repair your Samsung refrigerator. Please don't hesitate to call us again if we can help with any repair needs.

Anastasia Dukhnevych
Anastasia Dukhnevych via Google

The work was done nicely and timely. Thank you

Response from Owner

It's always great to hear from our satisfied customers to ensure that we continue to deliver on our core values. Thanks again!

Jeannie Mhoon
Jeannie Mhoon via Google

A little high for retired people.

Response from Owner

We appreciate the time you took to provide a review and feedback on your service of the Whirlpool dishwasher. We understand that everyone is looking for a great value in every dollar spent on any repairs. We strive everyday to provide the experience in a timely and professional way so that every customer can feel better on any repairs that we make. We hope that you will consider us in the future for any repair needs.

Genevieve Hage
Genevieve Hage via Google

Neal was so friendly and took the time to educate me on why my washing machine was misbehaving and also showed me how I can maintain and keep it running smoothly

Response from Owner

Neal is a great part of our service professional team ready to tackle any repair needs thrown his way. He loves his customers and takes pride in not only making repairs but also providing any tips or best practices in your appliances. We appreciate your business and look forward to helping you again.

Beth Everett
Beth Everett via Google

Excellent customer service. The technicians were courteous, knowledgeable and wonderful communication skills. Diagnosed the problem with my under counter ice maker and ordered the appropriate part. Returned within the week for the repair and also secured my dishwasher which was tilting forward. Very reasonable pricing. Will definitely use again and recommend to everyone.

Response from Owner

Thank you for taking the time to leave a review and comments on your experience with your appliance repair. We strive daily to make appliance repairs as painless as possible, getting you back up and running again in as short a time as possible. Thank you again for your business, we look forward to helping you again if the need arises.

Ginger Nicholson
Ginger Nicholson via Google

Kevin was friendly and professional. Fixed the fridge problem. Setting up the appointment was simple. Thank you.

Response from Owner

Thank you so much for the great review and the trust you placed in us to repair your Whirlpool refrigerator. Kevin is a great member of our team of service professionals and we're very proud of him. Thank you again and please let us know if we can ever provide any future service.

Milo Jurik
Milo Jurik via Google

Repairman Zachary got to us on time, detected the problem and after ordering the part got it installed quickly.

Response from Owner

Thank you for the review and positive comments about Zachary. He is our senior service professional and takes a lot of pride in servicing his customers. We hope you give us a call if you have any future repair needs. Thanks again!

Total number of 5 star reviews :781

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