5/5

18 Ratings

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Mama Mustang
Mama Mustang via Google

When my washer began not spinning, I was happy to get an appointment to have it looked at so quickly. Mr. Appliance stays in contact, sends a picture of the technician who is coming (which is amazing, by the way) and follows up with a text with the projected arrival time the day of. Nate was right on time, got right to it and identified the problem right away. He replaced the part, but unfortunately, there was a larger underlying problem and, even though he's magic, Nate saidbthe cost to repair the washer would be prohibitive. The washer will need to be replaced sooner than later. Today's repair price was in line for what I had guessed. I am replacing the washer and dryer but if any repairs need to be made to any of my other appliances, Mr. Appliance will be my first and only call.

Beth Collien
Beth Collien via Google

Response from Owner

We are glad to know that your everything ran smoothly with the help of the Mr. Appliance of Fond Du Lac team. Thank you for your positive review, and we wish you all the best. Have a beautiful day.

Kim Veley
Kim Veley via Google

Really nice guys. Very accommodating with scheduling.

Response from Owner

Thank you, Kim, for your kind words. We’re delighted to hear that our team was able to accommodate your scheduling needs and provide you with a positive experience. Your feedback is greatly appreciated and encourages us to continue delivering excellent service.

Tracy Dillon
Tracy Dillon via Google

Mike was prompt, courteous, and honest. Service was quick and done right the first time. Love this company!

Response from Owner

Thank you so much for taking the time to leave such a kind review, Tracy! We are thrilled to hear that Mike provided you with prompt, courteous, and honest service. We're happy to know that your appliance was fixed quickly and correctly. It means a lot to us that you love our company!

Monica Prochaska
Monica Prochaska via Google

Response from Owner

Thank you, Monica, for taking the time to a positive review for Mr. Appliance of Fond Du Lac. We are thrilled to hear that you had a great experience with our services. It was a pleasure working with you.

Scott Nickel
Scott Nickel via Google

Response from Owner

Thanks for the 5 star review. Happy to hear you received excellent service.

Sandra O'Donnell
Sandra O'Donnell via Google

Response from Owner

Thank you so much for taking the time to leave us a 5-star review, Sandra! We are thrilled to hear that you had a positive experience with Mr. Appliance of Fond Du Lac. If you ever need our services again in the future, please don't hesitate to reach out. Thank you for choosing us!

Jason Petts
Jason Petts via Google

Response from Owner

Thanks for the 5 star review. It's great to hear that you received 5 star service.

Michael Braeckevelt
Michael Braeckevelt via Google

Quick, professional and friendly !

Response from Owner

Thanks for the review Michael. I'm happy to hear you received quick, professional and friendly service.

Lorelei Sieja
Lorelei Sieja via Google

I had several appliances that weren't working well. I made one phone call, and within a week Michael came and identified the problems. We had to wait a week for a part, but the he returned and fixed things up right. It's a lot cheaper than replacing appliances, and now they work as good as new!

Response from Owner

Thank you for your wonderful review, Lorelei! We're glad to hear that Michael was able to quickly identify and resolve the issues with your appliances. It's great to know that our service saved you money while restoring your appliances to working condition. We appreciate your support and look forward to assisting you again in the future!

Sara Ertel
Sara Ertel via Google

Jacob did an outstanding job with being efficient and professional. He was incredibly kind and I'd recommend to everyone!

Response from Owner

Hi Sara, thank you for taking the time to leave us this review! We strive to provide our customers with an exceptional customer experience during every appointment, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with all your appliance repair needs. Thank you for choosing Mr. Appliance!

Michelle Donicht
Michelle Donicht via Google

Response from Owner

Hi Michelle, thank you so much for taking the time to review us. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!

Rhonda Wroblewski
Rhonda Wroblewski via Google

Excellent, very friendly!

Response from Owner

Hi Rhonda, thanks for your review and for choosing Mr. Appliance! We are so grateful that you gave us a chance.

Tammy Horn
Tammy Horn via Google

Response from Owner

Hi Tammy, thank you so much for this review! We really appreciate you being a loyal customer and helping to share the word about Mr. Appliance. We're here for your appliance repair needs anytime!

Eric Steffes
Eric Steffes via Google

Nate, our technician, was very friendly and explained everything very thoroughly throughout the entire process. He was always on time and finished the job fast!

Response from Owner

Hi Eric, thank you for taking the time to leave us this review! We strive to provide our customers with an exceptional customer experience during every appointment, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with all your appliance repair needs. Thank you for choosing Mr. Appliance!

Michelle Lopez
Michelle Lopez via Google

Response from Owner

Hi Michelle, thanks for your review and for choosing Mr. Appliance as your local appliance repair company. We appreciate the support. Have a great rest of your week!

Don Eiring
Don Eiring via Google

Response from Owner

Hi Don, thank you for sharing your experience with Mr. Appliance. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local appliance repair service and have yourself a fantastic day!

Alex Castro
Alex Castro via Google

Response from Owner

Glad we were able to repair your appliance. Thanks for the review.

Total number of 5 star reviews :18

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