4.8/5

1109 Ratings

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Ronald Cottrell
Ronald Cottrell via Google

Tech question was knowledgeable. Clean, efficient and on time, you can send this technician back to my house anytime you want

Response from Owner

Thanks for the great review, Ronald! We’re so thrilled you were pleased with the service and appreciate you taking the time to let the world know!

Keith Myers
Keith Myers via Google

Great tech , Dominick. Explained everything he was looking at and doing to make repair.

Response from Owner

We agree, Dominick is pretty incredible! Thanks so much for your feedback and for choosing Mr. Appliance, Keith!

Kenny
Kenny via Google

Dominic did a great job was very professional and knowledgeable. Thank you.

Response from Owner

We are so lucky to have Dominic as part of our service team! Thank you for the great feedback, Kenny!

Maria Lane
Maria Lane via Google

Very conscientious and courteous. Found the problem and fixed it.

Response from Owner

Customer service and your full satisfaction are our #1 priority here at Mr. Appliance! We're so grateful that you were pleased with the service you received and thank you for the feedback! Your satisfaction means a lot to us, and we look forward to serving you again in the future.

STEVEN Gibson
STEVEN Gibson via Google

My dryer needed repair. I called and they were able to come within a day or two. They assess the situation and ordered the part which arrived within several days and they made an appointment immediately to make the repair. They were very professional, very nice from the initial contact through the entire process.

Response from Owner

Thanks for the great review, Steven! We’re so thrilled you were pleased with the service and appreciate you taking the time to let the world know!

Joy Garvin
Joy Garvin via Google

Tech was professional, efficient and very polite. Great experience.

Response from Owner

Customer service and your full satisfaction are our #1 priority here at Mr. Appliance! We're so grateful that you were pleased with the service you received and thank you for the feedback!

Jerry
Jerry via Google

In-N-Out quickly job well done!

Response from Owner

Hi Jerry! Thank you for the great feedback and for choosing Mr. Appliance!

Susan Espinosa
Susan Espinosa via Google

This was my first experience with Mr Appliance and I couldn’t be happier. They were able to give me a next day appointment and the repair people were prompt, knowledgeable and very polite and friendly. I will definitely call them if anything else comes up and I highly recommend them !

Response from Owner

Customer service and your full satisfaction are our #1 priority here at Mr. Appliance! We're so grateful that you were pleased with the service you received and thank you for the feedback!

Patty Chuey
Patty Chuey via Google

Second time using this company and Yeah, once again impressed with their timely service and professionalism. Dominic was knowledgeable, personable and skilled. I will use again as needed!

Response from Owner

Thanks for the great review, Patty! We’re so thrilled you were pleased with the service and appreciate you taking the time to let the world know!

Jonathan Davis
Jonathan Davis via Google

From the initial appointment set up to the diagnosis and repair on my washer service was outstanding. Dominick did a great job in diagnosing and repairing the problem. He went the extra mile when the part was not on his truck he went to his local supplier to pick it up to make sure it was fixed today. I was very impressed with his professionalism and work ethic. Mr Appliance I hope you appreciate what you have in this young man. It is rare to see such knowledgeable and dedicated service these days. He went above and beyond not only to fix the problem but to give recommendations on proper maintenance!👏🏾👏🏾👏🏾

Response from Owner

Jonathan, We truly appreciate you taking the time to leave such a detailed and lovely review! Thank you for choosing Mr. Appliance!

John Rispoli
John Rispoli via Google

Dominic was friendly and knowledgeable

Response from Owner

We appreciate your feedback! Thank you for choosing Mr. Appliance!

Betty Mcmenemy
Betty Mcmenemy via Google

I have used Mr. Appliance before. Their techs are knowledgeable and customer oriented. I will definitely use them again should a need arise.

Response from Owner

Thank you for the great review! We’re so thrilled you were pleased with the service and appreciate you taking the time to let the world know. Your support means a lot to us!

MUMC Financial Secretary
MUMC Financial Secretary via Google

Dominick was very friendly and courteous

Response from Owner

We appreciate your feedback! Thank you for choosing Mr. Appliance!

Vinny Marinucci
Vinny Marinucci via Google

I will definitely use mr.appliance again,Dominick did a great job and was very knowledgeable A+++.

Response from Owner

Customer service and your full satisfaction are our #1 priority here at Mr. Appliance! We're so grateful that you were pleased with the service you received and thank you for the feedback!

Chris Derr
Chris Derr via Google

Response from Owner

We appreciate your feedback! Thank you for choosing Mr. Appliance!

RICHARD POLOWAY
RICHARD POLOWAY via Google

No drama ! Great communication, service and pricing. Please thank our repair person. Amber, what a breath of fresh air from repair folks. I will be using Mr. Appliance in the future since this experience was so positive.

Response from Owner

Thanks for the great review, Richard! We’re so thrilled you were pleased with the service and appreciate you taking the time to let the world know!

Scott Wood
Scott Wood via Google

Amber was awesome. She was receptive to my input on a unique refrigerator seal issue and creatively resolved the problem.

Response from Owner

Thanks for the great review, Scott! We’re so thrilled you were pleased with the service and appreciate you taking the time to let the world know!

Kevin Hennessey
Kevin Hennessey via Google

Glenn the serviceman did a wonderful job fixing our refrigerator. Thank you

Response from Owner

I just wanted to take a moment to express how fortunate we are to have Glenn as a part of our service team. His hard work and dedication have truly made a difference in our operations. Special thanks to you, Kevin, for your fantastic feedback. It's always great to hear about the positive impact our team members have!

Sharon Richards
Sharon Richards via Google

My technician was Amber! She was knowledgeable about the many issues appliances can encounter. Amber diagnosed the issue with my front load washer very quickly. She was able to order and install the needed part within a day. The company is very fortunate to have Amber. Thank you Amber and Mr. Appliance of Frederick.

Response from Owner

We are so lucky to have Amber as part of our service team! Thank you for the great feedback, Sharon!

Andrew Isacco
Andrew Isacco via Google

Was able to make a same day appointment. The technicians were on time, friendly, transparent, and did a great job. It’s my first time using Mr. Appliance, but I won’t be my last.

Response from Owner

Thanks for the great review, Andrew! We’re so thrilled you were pleased with the service and appreciate you taking the time to let the world know!

Total number of 5 star reviews :1016

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