4.8/5

1071 Ratings

|

Stacey Gonzalez
Stacey Gonzalez via Google

They were able to book me soon. The repairman did a great job. He was very punctual, nice, and thoroughly answered all my questions and took care of my issue.

Tonya Hays
Tonya Hays via Google

Great job! My dryer is fixed and the prices are reasonable. Hypn was efficient and very friendly.

Response from Owner

Hi Tonya! Thank you for the great feedback and for choosing Mr. Appliance!

Cole Talton
Cole Talton via Google

Response from Owner

We appreciate your feedback! Thank you for choosing Mr. Appliance!

Eric Jorgensen
Eric Jorgensen via Google

Don was fantastic. Made the repair seem effortless! I will be sure to recommend him to anyone in Frederick!!!!

Response from Owner

We are so lucky to have Dom as part of our service team! Thank you for the great feedback, Eric!

Eric Jorgensen
Eric Jorgensen via Google

Mr. Appliance of Frederick County was extremely easy to work with. They were quick to reach out and reschedule due to bad weather, I didn't have to chase them down. And the tech, Dom, was phenomenal. Made the repair (replacing the pump) look effortless. When he was done you never would've known he was there. I will definitely keep them on speed dial and refer.

Response from Owner

Customer service and your full satisfaction are our #1 priority here at Mr. Appliance! We're so grateful that you were pleased with the service you received and thank you for the feedback!

Kate Fuster
Kate Fuster via Google

My husband and I were very impressed with Hyon's service on our clothes dryer. He was thorough and very pleasant to deal with. Thanks so much.

Response from Owner

We agree, Hyon is pretty incredible! Thanks so much for your feedback and for choosing Mr. Appliance, Kate!

Brenda Davis
Brenda Davis via Google

Hyon was wonderful - very thorough and knowledgeable. I am impressed with everything from the first phone call, to the emails, texts, etc. Will definitely call Mr Appliance again for any home appliance needs. Thanks my dryer is now so quiet!

Response from Owner

We agree, Hyon is pretty incredible! Thanks so much for your feedback and for choosing Mr. Appliance, Brenda!

Anne Gallo
Anne Gallo via Google

We had an appointment and were called because they could fit us in days earlier! Technician was thorough, transparent, and just as nice as he could be. We will use Mr Appliance again in the future.

Response from Owner

Anne, We truly appreciate you taking the time to leave such a detailed and lovely review! Thank you for choosing Mr. Appliance!

Victoria Rose
Victoria Rose via Google

Mr. Appliance has been wonderful at fixing my washer and dryer. They have flexible appointment times, show up promptly and their technicians are well trained and polite. Prices are fair—way less costly than buying a new appliance. Will continue to use in the future.

Response from Owner

Thanks for the great review, Victoria! We’re so thrilled you were pleased with the service and appreciate you taking the time to let the world know!

Tom Delash
Tom Delash via Google

Technician arrived exactly on time, solved the issue quickly. Great service.

Response from Owner

Hi Tom! Thank you for the great feedback and for choosing Mr. Appliance!

Daniel Rojas Medina
Daniel Rojas Medina via Google

Response from Owner

We appreciate your feedback! Thank you for choosing Mr. Appliance!

Nick Love
Nick Love via Google

Response from Owner

We appreciate your feedback! Thank you for choosing Mr. Appliance!

D “Dayis” N D
D “Dayis” N D via Google

Mr. Appliance team was very professional and honest from the moment we called. They came to check our appliance and serviced it within days. They provided different options and we were able to choose the one that fit our budget best. We will definitely call them back in the future if we need any other repairs.

Response from Owner

Thanks for the great review, D "Dayis" N D! We’re so thrilled you were pleased with the service and appreciate you taking the time to let the world know!

Galen Omerso
Galen Omerso via Google

Response from Owner

We appreciate your feedback! Thank you for choosing Mr. Appliance!

Angela
Angela via Google

Great experience with Mr Appliance! My repair man was Dominick, and he was extremely professional and curtious the whole time he was working on my washer. Communication was very timely, and he was very helpful in answering my questions regarding the repair. Based on my research, the price I was quoted seemed fair given the labor.

Response from Owner

We agree, Dominick is pretty incredible! Thanks so much for your feedback and for choosing Mr. Appliance, Angela!

Gleyber Ramirez7
Gleyber Ramirez7 via Google

This company works great they work really well with u reliable I would definitely work with them again in the future

Response from Owner

Thanks for the great review, Gleyber! We’re so thrilled you were pleased with the service and appreciate you taking the time to let the world know!

BoandChris Curry
BoandChris Curry via Facebook

We had 2 mechanics come to our house for our dishwasher, the first to evaluate who’s been advised we need to replace it. The second came to install the dishwasher on both incidents. They were very polite clean always considered our house to be kept in the best condition possible. Glen was first to respond and was very helpful and advising about our old washer. Second was Dominic who came to install, but unfortunately the company did not send the mounting hardware to do so. The next time I had a mechanic come to install the dishwasher. It was Glenn again and very professional very kind and very easy to talk to. Great job by all.

Crystal Perkins
Crystal Perkins via Google

Cody was fantastic! Knowledgeable and very courteous! He had our oven up and running in no time and graciously answered a few questions about maintaining our oven.

Response from Owner

Hi Crystal! Thank you for the great feedback and for choosing Mr. Appliance!

Lauren Reese
Lauren Reese via Google

Response from Owner

We appreciate your feedback! Thank you for choosing Mr. Appliance!

Debby Godbold
Debby Godbold via Google

Dom was our repairman. He was kind and efficient and understanding. Unfortunately he arrived at a sad time as our elderly dog was passing away. He helped me carry her to our car and was so sympathetic. Such a true gentleman. Thank you for your kindness.

Response from Owner

We agree, Dom is pretty incredible! Thanks so much for your feedback and for choosing Mr. Appliance, Debby!

Total number of 5 star reviews :985

help icon
Contact Mr. Appliance today to schedule your next service!