4.8/5

1086 Ratings

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Andrew Isacco
Andrew Isacco via Google

Was able to make a same day appointment. The technicians were on time, friendly, transparent, and did a great job. It’s my first time using Mr. Appliance, but I won’t be my last.

Response from Owner

Thanks for the great review, Andrew! We’re so thrilled you were pleased with the service and appreciate you taking the time to let the world know!

Derek Walcker
Derek Walcker via Google

Fast, polite, and very efficient. Solved problem quickly. Highly recommend

Response from Owner

Thanks for the great review, Derek! We’re so thrilled you were pleased with the service and appreciate you taking the time to let the world know!

Marlene Shaffer
Marlene Shaffer via Google

Response from Owner

We appreciate your feedback! Thank you for choosing Mr. Appliance!

Laura Brown
Laura Brown via Google

Dominic came the day after I called. He was punctual, friendly, and very honest. I’ve used Mr Appliance before and will continue to do so.

Response from Owner

Hi Laura! Thanks for your great feedback! We’re lucky to have Dominic; his hard work makes a difference.

John Chabala
John Chabala via Google

Dominic arrived on time, with a call to me letting me know his arrival time. Dominic was proper and professional. He diagnosed the issue , told me price and fixed it. Everyone was happy. Great employee! Don't lose him!

Response from Owner

Thank you so much for taking the time to share your positive experience with us! At Mr. Appliance, customer service and your full satisfaction are our top priorities, and we’re thrilled to know that you were pleased with the service you received.

Cynthia Maria
Cynthia Maria via Google

Response from Owner

We appreciate your feedback! Thank you for choosing Mr. Appliance!

Kelly Chroniger
Kelly Chroniger via Google

Dominic was great they were efficient, clean and had great customer service. Will definitely use them again

Response from Owner

I completely agree, Dominick is indeed incredible! Thank you for your feedback and for choosing Mr. Appliance. We look forward to serving you again in the future.

Gail Bindus
Gail Bindus via Google

Joseph was very knowledable and professional. Didn't take him long to diagnose the problem and fix it. My refrigerator is working great.

Response from Owner

We agree, Joseph is pretty incredible! Thanks so much for your feedback and for choosing Mr. Appliance, Gail!

Alex Gillis
Alex Gillis via Google

The technician was timely, professional, helpful, and most importantly honest. Can't recommend any higher.

Response from Owner

Thanks for the great review, Alex! We’re so thrilled you were pleased with the service and appreciate you taking the time to let the world know!

Nicole
Nicole via Google

Amber was timely, friendly and efficient.

Response from Owner

Hi Nicole! Thank you for the great feedback and for choosing Mr. Appliance!

James Ward
James Ward via Google

Response from Owner

We appreciate your feedback! Thank you for choosing Mr. Appliance!

Trung Huynh
Trung Huynh via Google

service was outstanding from the very start to the end. Our technician Bill was wonderful and very knowledgeable.

Response from Owner

Thanks for the great review, Trung! We’re so thrilled you were pleased with the service and appreciate you taking the time to let the world know!

Stacey Gonzalez
Stacey Gonzalez via Google

They were able to book me soon. The repairman did a great job. He was very punctual, nice, and thoroughly answered all my questions and took care of my issue.

Response from Owner

Customer service and your full satisfaction are our #1 priority here at Mr. Appliance! We're so grateful that you were pleased with the service you received and thank you for the feedback!

Tonya Hays
Tonya Hays via Google

Great job! My dryer is fixed and the prices are reasonable. Hypn was efficient and very friendly.

Response from Owner

Hi Tonya! Thank you for the great feedback and for choosing Mr. Appliance!

Cole Talton
Cole Talton via Google

Response from Owner

We appreciate your feedback! Thank you for choosing Mr. Appliance!

Eric Jorgensen
Eric Jorgensen via Google

Don was fantastic. Made the repair seem effortless! I will be sure to recommend him to anyone in Frederick!!!!

Response from Owner

We are so lucky to have Dom as part of our service team! Thank you for the great feedback, Eric!

Eric Jorgensen
Eric Jorgensen via Google

Mr. Appliance of Frederick County was extremely easy to work with. They were quick to reach out and reschedule due to bad weather, I didn't have to chase them down. And the tech, Dom, was phenomenal. Made the repair (replacing the pump) look effortless. When he was done you never would've known he was there. I will definitely keep them on speed dial and refer.

Response from Owner

Customer service and your full satisfaction are our #1 priority here at Mr. Appliance! We're so grateful that you were pleased with the service you received and thank you for the feedback!

Kate Fuster
Kate Fuster via Google

My husband and I were very impressed with Hyon's service on our clothes dryer. He was thorough and very pleasant to deal with. Thanks so much.

Response from Owner

We agree, Hyon is pretty incredible! Thanks so much for your feedback and for choosing Mr. Appliance, Kate!

Brenda Davis
Brenda Davis via Google

Hyon was wonderful - very thorough and knowledgeable. I am impressed with everything from the first phone call, to the emails, texts, etc. Will definitely call Mr Appliance again for any home appliance needs. Thanks my dryer is now so quiet!

Response from Owner

We agree, Hyon is pretty incredible! Thanks so much for your feedback and for choosing Mr. Appliance, Brenda!

Anne Gallo
Anne Gallo via Google

We had an appointment and were called because they could fit us in days earlier! Technician was thorough, transparent, and just as nice as he could be. We will use Mr Appliance again in the future.

Response from Owner

Anne, We truly appreciate you taking the time to leave such a detailed and lovely review! Thank you for choosing Mr. Appliance!

Total number of 5 star reviews :997

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