4.8/5

1337 Ratings

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Michael Lessard
Michael Lessard via Google

Top notch five star in service and customer relations. Tim was nothing short of exceptional in his delivery of service and repair of my stove. He diagnosed the problem and ordered the parts in a timely manner. He made sure the parts came in to meet a short time line because my house was up for sale and the stove required repair. Likewise, the front office was excellent in keeping me informed and unduly part came on time. Live this company. Price was very good and the overall customer care was excellent. Thank you.

Donna Zavesky
Donna Zavesky via Google

They were friendly and worked with my complicated schedule. The service was done quickly and the technician fixed my dryer and shared some information on what he considered the better brands.

Harry Zint
Harry Zint via Google

Expensive but quality work (knowledgeable, informative, thorough diagnostics). Problem seems to be fixed.

Don L Strickland
Don L Strickland via Google

Salar Shirafkan
Salar Shirafkan via Google

A solid 5-⭐️ and here is why: I had a fantastic experience with Mr. Appliance thanks to their technician, Tim! He was incredibly friendly, professional, and clearly very knowledgeable about the repair job. From the moment he arrived, he explained everything in simple terms and made sure I understood what needed to be done. He worked efficiently, kept the area clean, and even shared a few maintenance tips to help avoid future issues. It is rare to find service that combines skill and great customer care, but Tim truly delivered both. Highly recommend Mr. Appliance especially if you get Tim as your technician!

Robert Keller
Robert Keller via Google

Mike, the technician came out and explained in easy to understand terms what the issues were and he listened to what I was saying.His estimates were spot on, and his work, impeccable. I won't hesitate to call if we have any future work.

Gail Volm
Gail Volm via Google

Janet Zoller Obert
Janet Zoller Obert via Google

Service was prompt and professional

Luigi
Luigi via Google

Al Trujillo
Al Trujillo via Google

Outstanding Customer Service!

Toby Weir-Jones
Toby Weir-Jones via Google

Our technician Mike did a great job! Arrived right on time, was patient and thoughtful with his diagnosis, sorted the problem out correctly and accurately, and made friends with the dogs along the way. Perfect!

Daniella Serven
Daniella Serven via Google

As a Realtor I I have recommended Mr Appliance to my clients many times! They all were very satisfied! I had to call them for my personal home with an icemaker that decided to quit on me. The technician was very professional and personable! I highly recommend giving them a call! Fast service with text updates for their arrival! 5 star service!

Response from Owner

Thank you for your kinds words. We work as a team from our energetic office staff to our fantastic technicians. We are pleased to hear that we have earned your confidence for both your clients' and your personal appliance repair needs.

Kemoh Yahyae Kamara1
Kemoh Yahyae Kamara1 via Google

Randall Hopkins
Randall Hopkins via Google

The service was fast and priced reasonably. The technician was very polite and nice!!!

Rockney Nelson
Rockney Nelson via Google

Glad it was an easy fix with the oven igniter. Repairman very professional!

Mary Delong
Mary Delong via Google

Lori Sikra
Lori Sikra via Google

The technician was timely, informative, and provided helpful information at the end of the appointment regarding other appliances in my house.

Larry Carmon
Larry Carmon via Google

The gentleman was knowledgeable, professional and does excellent work. I was extremely impressed with the response of the company. Thank you.

Lisa Kay
Lisa Kay via Google

Always a pleasure doing business with Mr appliance. We have used them before. Tim is always on time, reliable, professional and very knowledgeable. We appreciate his attention to detail and they give military discount, highly recommend.

Response from Owner

Thank you so much for your kind words and for choosing Mr. Appliance of Fredericksburg again. We're thrilled to hear about your positive experiences with Tim and that you appreciate his punctuality, professionalism, and expertise. It's wonderful to know that our commitment to detail and support for the military community has made a difference for you. Your recommendation means a lot to us.

Clifford Mack
Clifford Mack via Google

Response from Owner

Thank you so much, Clifford, for taking the time to leave a 5-star review! We're thrilled your experience with Mr. Appliance of Fredericksburg was a positive one.

Total number of 5 star reviews :1262

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