4.8/5

1329 Ratings

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Janet Zoller Obert
Janet Zoller Obert via Google

Service was prompt and professional

Luigi
Luigi via Google

Al Trujillo
Al Trujillo via Google

Outstanding Customer Service!

Toby Weir-Jones
Toby Weir-Jones via Google

Our technician Mike did a great job! Arrived right on time, was patient and thoughtful with his diagnosis, sorted the problem out correctly and accurately, and made friends with the dogs along the way. Perfect!

Daniella Serven
Daniella Serven via Google

As a Realtor I I have recommended Mr Appliance to my clients many times! They all were very satisfied! I had to call them for my personal home with an icemaker that decided to quit on me. The technician was very professional and personable! I highly recommend giving them a call! Fast service with text updates for their arrival! 5 star service!

Response from Owner

Thank you for your kinds words. We work as a team from our energetic office staff to our fantastic technicians. We are pleased to hear that we have earned your confidence for both your clients' and your personal appliance repair needs.

Kemoh Yahyae Kamara1
Kemoh Yahyae Kamara1 via Google

Randall Hopkins
Randall Hopkins via Google

The service was fast and priced reasonably. The technician was very polite and nice!!!

Rockney Nelson
Rockney Nelson via Google

Glad it was an easy fix with the oven igniter. Repairman very professional!

Mary Delong
Mary Delong via Google

Lori Sikra
Lori Sikra via Google

The technician was timely, informative, and provided helpful information at the end of the appointment regarding other appliances in my house.

Larry Carmon
Larry Carmon via Google

The gentleman was knowledgeable, professional and does excellent work. I was extremely impressed with the response of the company. Thank you.

Lisa Kay
Lisa Kay via Google

Always a pleasure doing business with Mr appliance. We have used them before. Tim is always on time, reliable, professional and very knowledgeable. We appreciate his attention to detail and they give military discount, highly recommend.

Response from Owner

Thank you so much for your kind words and for choosing Mr. Appliance of Fredericksburg again. We're thrilled to hear about your positive experiences with Tim and that you appreciate his punctuality, professionalism, and expertise. It's wonderful to know that our commitment to detail and support for the military community has made a difference for you. Your recommendation means a lot to us.

Clifford Mack
Clifford Mack via Google

Response from Owner

Thank you so much, Clifford, for taking the time to leave a 5-star review! We're thrilled your experience with Mr. Appliance of Fredericksburg was a positive one.

Skilor Long
Skilor Long via Google

Timothy was professional and extremely knowledgeable. He was able to diagnose the problem quickly and efficiently. We scheduled the repair and Timothy came back, as we had to order parts. He was able to complete the job in the estimated time he provided. When dealing with the staff to schedule (with the company) they have been extremely helpful. The after hours call center team need a little work with the information they gather. To wrap it up. I would give Mr. Appliance an A+ because of the interaction with the main staff. Gorgina and Timothy definitely made this company stand out due to the interactions I had with them.

Response from Owner

Thank you for sharing your experience with us. We're delighted to hear that Timothy's professionalism and expertise made a positive impression, and that Gorgina and the rest of our team were helpful throughout your service. We appreciate your feedback regarding the after-hours call center and will take it into consideration. Your kind words and high rating mean a lot to us, and we're grateful for your trust in our team.

Derrick Nauflett
Derrick Nauflett via Google

I now have a new Appliance Repair show that I'm going to call for all my Appliance service needs. The Technician Tim was absolutely fantastic! I'm going to request Tim whenever the appliance service/repair needs arise. He was very friendly and super professional! It took the time to explain everything that he was doing because I can pepper folks with questions. You can tell he really, really knows his stuff! So I highly recommend Mr. Appliance of Fredericksburg! The pricing was also very fair and was in the expected range.

Response from Owner

Hello and thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at Mr. Appliance Of Fredericksburg and what we offer. Have a great day! We're here for you.

Dennis Morey
Dennis Morey via Google

Knowledgeable repair man went out of their way to try and make it right from another person who made it wrong. Highly recommend them.

Response from Owner

Thank you, Dennis, for your kind words and recommendation. We're delighted to hear that our technician was able to assist you and rectify the situation. Your satisfaction is very important to us.

Michael Veltre
Michael Veltre via Google

Response from Owner

Thank you so much, Michael, for taking the time to leave us a 5-star review! Your satisfaction is our top priority. Our team is here to help!

Kelly Damchik
Kelly Damchik via Google

We had a great experience getting our Maytag washing machine repaired by Michael. He arrived early, was extremely polite, professional and very knowledgeable. He identified the problem and explained the repair needed, as well as inspected all of the other parts to make sure they were not worn out and were functioning properly. He repaired our washing machine and tested it to make sure it worked properly. We really appreciate the expertise and professionalism and very reasonable cost of the repair. We will be contacting this company for any future appliance repairs and are recommending them to all of our family and friends.

Response from Owner

Thank you so much for sharing your positive experience with us. It's wonderful to hear that Michael provided you with exceptional service and was able to address your concerns with professionalism and expertise. We take great pride in ensuring our customers are satisfied, and your kind words are truly appreciated. We're delighted to know that you found the service to be reasonably priced and that you plan to recommend us to your family and friends. Your support means a lot to us.

Marlene Alvarez
Marlene Alvarez via Google

Response from Owner

Thank you, Marlene, for your wonderful five-star review! We're thrilled you had a great experience with Mr. Appliance Of Fredericksburg. Your satisfaction is our top priority,.

Armando Arvizu
Armando Arvizu via Google

Response from Owner

Thank you so much, Armando, for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with Mr. Appliance Of Fredericksburg. Our team is dedicated to providing excellent service, and it's wonderful to know we met your expectations. Your feedback is greatly appreciated and motivates us to continue delivering top-notch service.

Total number of 5 star reviews :1255

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