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Total number of 5 star reviews :1279
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Mr. Appliance of Fredericksburg
Independently Owned and Operated
Change Location
Mr. Appliance of Fredericksburg
Independently Owned and Operated
Our Results
Mr. Appliance was very professional and cleaned up the area he worked in. Very knowledgeable and friendly.
Michael was great. Resolved the issue with the freezer in no time at all!
Professional service
Timothy was an exceptional and goes above and beyond in helping. His work is above average
Timothy was kind, courteous and funny. So thankful that he had the part on the truck and replaced it quickly. I cleaned up any mess and was very professional. Thank you for fixing my refrigerator.!
I was glad that when I called to make an appt I reached a live person, and not a recording saying they would call me back and never did. I was able to schedule with ease, and was notified 1 day prior on who I should expect along with a picture of the person. On the day of service I again received notification of the person and when they were on their way. Reference needing parts I was kept up to date on the delivery of the part. The part was late in arriving, but I was notified extremely early in the process (1-2 days prior) and not 5 minutes before my appt. I will definitely recommend and use again.
Mike was on time and efficient in trouble shooting the issue with my stove. Repair was accomplished quickly during the follow up appointment by replacing the defective part.
Thank you for sharing your positive experience and for highlighting Mike’s punctuality and efficiency. It's wonderful to hear that your stove repair was handled promptly and to your satisfaction. Your feedback is greatly appreciated.
Mr. Appliance office staff was great to work with. They answered all my questions any very polite. Technician was great! Timothy was very polite, professional and knew what he was doing. I highly recommend Mr. Appliance to anyone who expect great service.
That is so amazing to hear, Stephen! Thank you so much for taking the time to share your feedback with our team at Mr. Appliance Of Fredericksburg. It's great to know that we continue to provide our customers with everything they need. Have a great day!
Thank you so much for sharing your positive experience and for taking the time to leave a five-star rating. Your support means a great deal to our team at Mr. Appliance Of Fredericksburg.
Tim was great! Came at scheduled time, got right to work, replaced part and done! Very pleasant! Thank you again!
Excellent response and repair
Michael was great! He was very professional and explained everything in an easy to understand manner. Our refrigerator is now back in service. Thank you!
Thank you, David Major, for your kind words! We appreciate you taking the time to share your experience. We’re happy to hear that Michael provided professional service and clear explanations to get your refrigerator back in service.
I had miserable experiences with other service providers who scheduled appointments weeks out and then didn't show up. I then called Mr Appliance on the recommendation of the store from where I bought my Electrolux laundry pair. The scheduler was easy to talk to and she set up a service call for the next day. The technician arrived promptly and quickly and correctly diagnosed the problem. A part needed to be ordered and my dryer is now running again a few days later. After two months of frustration, my problem was pleasantly and quickly resolved by Mr Appliance!
Thank you, Spencer Greenwald, for your kind words! We’re delighted to hear that our scheduler could set up a prompt service call and that our technician efficiently diagnosed and resolved your dryer issue. It’s wonderful to know we could turn your frustrating experience into a positive one.
Thank you for the 5-star rating, Jeremy! We appreciate your support and are thrilled you chose Mr. Appliance Of Fredericksburg.
Tim from Mr. Appliance has always done a great job when I’ve needed him. Whether it’s my clothes washer or my dishwasher, he is quick to assess the issue and fixes it without any mess or excessive cost. I highly recommend Mr. Appliance.
Thank you, Kendra Province, for your kind words! We’re delighted to hear that Tim has consistently provided efficient and cost-effective service for your appliances. Your recommendation means a lot to us, and we look forward to continuing to serve you in the future!
Good communication. Friendly.
Thank you for your feedback, Alissa Swafford! We appreciate you highlighting our good communication and friendly service. We’re delighted to know you had a positive experience with Mr. Appliance Of Fredericksburg.
Excellent service! This is my second time using your service and the same tech…He is the best!!!
Thank you, Shelly Ford, for your kind words! We’re delighted to hear that you received excellent service from our technician on both occasions. Your continued trust in our team means a lot to us.
Top notch five star in service and customer relations. Tim was nothing short of exceptional in his delivery of service and repair of my stove. He diagnosed the problem and ordered the parts in a timely manner. He made sure the parts arrived to meet a short timeline. Notably, my house was up for sale and the stove required repair. Likewise, the front office was excellent in keeping me informed and rushed the part I needed. Actually, they drove to the shipping center to pick it up. Love this company. Price was very good and the overall customer care was excellent. Thank you.
Thank you for your feedback, Michael Lessard! We’re delighted to hear that Tim's exceptional service and the efforts of our front office team made a positive impact during your stove repair, especially with your house on the market. We appreciate your kind words and are glad to know you found our pricing and customer care excellent.
Total number of 5 star reviews :1279
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