4.9/5

2186 Ratings

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Cindy Neuman
Cindy Neuman via Google

Ethan was thorough, kind, neat and explained everything very well so I knew exactly what he was doing and what the issue was. And he was able to fix our refrigerator. He cleaned up and left everything as he found it.

Response from Owner

Thank you for your fantastic review! We're delighted to hear that Ethan provided thorough and clear service while resolving your refrigerator issue. Maintaining a clean workspace is important to us, and we're glad he left everything in great condition. We appreciate your business and look forward to assisting you again in the future!

Jim Crutcher
Jim Crutcher via Google

I dealt with 2 of their techs, Ethan and Randy. Both gentlemen were courteous and professional. I'll know tomorrow morning if recharging the refrigerant took care of my freezer.

Response from Owner

Thank you for your positive feedback! We're glad to hear that Ethan and Randy provided you with courteous and professional service. We hope the refrigerant recharge resolves the issue with your freezer. If you have any further questions or need assistance, please don't hesitate to reach out.

Nicole Barber
Nicole Barber via Google

This was our first time using Mr. Appliance and it was a great experience. They diagnosed the problem the first week, ordered the part, and followed up the next week to install it. Great communication and service. We will be using for appliance repair in the future.

Response from Owner

Thank you for your wonderful feedback, Nicole! We're thrilled to hear that your first experience with Mr. Appliance was a positive one. Our team strives for clear communication and efficient service, and it’s great to know that we met your expectations. We look forward to assisting you with any future appliance repairs!

Janet Cameron
Janet Cameron via Google

The company has been very helpful and professional. They outlined at the start that the repair would take 2 visits-- one for diagnosis and the 2nd to replace the faulty parts. The technician, Tyler, did a great job. He texted before arrival, was very tidy in his work, very professional, and highly competent. THANK YOU MR. APPLIANCE AND THANK YOU TYLER.

Response from Owner

Thank you for your wonderful feedback, Janet! We’re delighted to hear that you had a positive experience with our service and that Tyler was able to assist you effectively. We strive to provide clear communication and professional service, and it’s great to know we met your expectations. We appreciate your support and hope to assist you again in the future!

Sue Pitt
Sue Pitt via Google

On time, professional, knowledgeable, friendly. Fixed my refrigerator quickly

Response from Owner

Thank you for your wonderful feedback, Sue! We're thrilled to hear that our team was able to fix your refrigerator promptly and professionally. Your satisfaction is our priority, and we appreciate your kind words about our service. We look forward to assisting you again in the future!

Kay Kennedy
Kay Kennedy via Google

The technician came at the expected time. He assessed the problem with my dryer and explained the repair to me, including the cost. I appreciated his expertise and patience. The repair was made and the area was put back in good order. I highly recommend Mr. Appliance.

Response from Owner

Thank you for your wonderful feedback, Kay! We're thrilled to hear that our technician met your expectations and that you felt well-informed throughout the repair process. Your recommendation means a lot to us, and we're glad we could get your dryer back in working order. We appreciate your support and look forward to serving you again in the future!

Steve Mecham
Steve Mecham via Google

Tyler was on time, went right to work, and our dishwasher works better than ever.

Response from Owner

Thank you for your fantastic review! We're thrilled to hear that Tyler provided prompt service and improved the performance of your dishwasher. Your satisfaction is our priority, and we appreciate your feedback. If you need any further assistance, feel free to reach out!

Greg Carl
Greg Carl via Google

Response from Owner

Thank you for the fantastic rating, Greg! We're thrilled to hear you had a great experience. Your support means a lot to us. We look forward to serving you again soon!

Nancy Jennings
Nancy Jennings via Google

Great service and very friendly. Made sure there was no mess left behind.

Response from Owner

Thank you for your kind words, Nancy! We're thrilled to hear that you enjoyed our service and appreciated the attention to cleanliness. Your satisfaction is our top priority, and we look forward to serving you again soon.

autum leslie
autum leslie via Google

Response from Owner

Thank you for your 5-star rating! We appreciate your support and are glad to know you had a positive experience with us. If you have any feedback to share in the future, we would love to hear it!

Jennifer Giles
Jennifer Giles via Google

Response from Owner

Thank you for your 5-star rating, Jennifer! We appreciate your support and are glad to know you had a positive experience with us.

Marion Schwartz
Marion Schwartz via Google

Both gentlemen who came to my home were very professional and knowledgeable. They identified the issue on our Fisher & Pakel dryer. The second gentleman Ethan took the dryer apart and replaced the belt. My 20 year old top load clothes dryer is back up and running. I can't say enough about the service and repair.

Response from Owner

Thank you, Marien, for your wonderful feedback! We're thrilled to hear that our team provided professional and knowledgeable service. It's great to know your 20-year-old dryer is back in working order. We appreciate your kind words and look forward to assisting you in the future!

Kevin Crittenden
Kevin Crittenden via Google

Response from Owner

Thank you for the 5-star rating, Kevin! We're glad to know you had a great experience. Your support means a lot to us!

Jeff Smith
Jeff Smith via Google

Very nice and professional, did a quality job

Response from Owner

Thank you for your kind words, Jeff! We’re delighted to hear that you were satisfied with our professional service and quality work. Your support means a lot to us!

Billburger
Billburger via Google

Great service, great communication.

Response from Owner

Thank you for your kind words, Bill! We're thrilled to hear that you had a great experience with our service and communication. Your support means a lot to us!

Ginger Fetterman
Ginger Fetterman via Google

I am a first time customer of Mr Appliance. They were professional, courteous and worked quickly to fix our ice maker. Tyler was our repairman and I think he was great. Even though I had to pay for his expertise, I enjoyed him be here. I would definitely recommend this company for your needs. Thank you all so much. Oh and Melissa on the phone was so helpful to us. Thumbs up to you all.

Response from Owner

Thank you so much for your wonderful feedback, Ginger! We're delighted to hear that Tyler and Melissa provided you with exceptional service. Your satisfaction means a lot to us and we appreciate your recommendation. We look forward to assisting you again in the future!

Brittany Leigh
Brittany Leigh via Google

Ethan was super kind and knowledgeable. Got us fixed right up without hassle. Highly recommend!

Response from Owner

Thank you for your wonderful review, Brittany! We're thrilled to hear that Ethan provided you with excellent service. Your recommendation means a lot to us! We look forward to serving you again in the future.

Carla Hodge
Carla Hodge via Google

Very efficient, explained everything that was going on. Wore protective shoe gear to protect my floors. Very professional and courteous,.

Response from Owner

Thank you for your kind words, Carla! We're thrilled to hear that you found our service efficient and professional. Protecting your home is a top priority for us, and we're glad you appreciated it. We look forward to serving you again in the future!

Carlos Wilkins-Moro-Bowman
Carlos Wilkins-Moro-Bowman via Google

Had a fantastic experience with Mr. Appliance and their technician, Tyler! Our gas oven needed repairs, and from start to finish, the process was smooth and professional. Communication was excellent—from the initial contact to scheduling, text reminders, and updates along the way. Tyler was punctual, knowledgeable, and efficient, getting our oven back up and running in no time. We truly appreciate the professionalism and attention to detail. Highly recommend their services!

Response from Owner

Thank you for sharing your wonderful experience, Carlos! We're thrilled to hear that Tyler provided you with such excellent service. Your recommendation means a lot to us, and we appreciate your kind words about our professionalism and communication. If you need any further assistance in the future, please don't hesitate to reach out!

Joseph Snow
Joseph Snow via Google

Response from Owner

Thank you so much for taking the time to leave a review for Mr. Appliance of Georgetown. I'm truly sorry that the part was unavailable. We would be glad to provide you with the part number and apply the trip fee to the installation.

Total number of 5 star reviews :2088

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