4.6/5

560 Ratings

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ROSEMARY ERICKSON
ROSEMARY ERICKSON via Google

Very friendly and knowledgeable. Easy booking and great communication. Pricing is fair.

Response from Owner

Hi Rosemary, thanks for your review and for choosing Mr. Appliance as your local appliance repair company. We appreciate the support. Have a great rest of your week!

JILL BELTMAN
JILL BELTMAN via Google

Excellent, friendly service!

Response from Owner

Hi Jill, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Appliance. We look forward to working with you again in the future!

Linda Bruining
Linda Bruining via Google

Response from Owner

Hi Linda, thanks for taking the time to leave us a review. We're glad you enjoyed your experience working with us. Thanks again for choosing Mr. Appliance as your local appliance repair company and have yourself an awesome day!

JACK ELSTON
JACK ELSTON via Google

The service representative, Robert, was most kind and courteous. He explained my options for repair of my washing machine. Even better, he had the part I needed with him and fixed it before he left. This was also the second time this company has fixed an appliance and I have been pleased both times.

Response from Owner

Hi Jack, thank you! We appreciate you leaving a review, and we’re happy to see that you had a great experience with our team. Thank you for choosing Mr. Appliance!

DAVID COTE
DAVID COTE via Google

Malone came out. Diagnosed the problem. He ordered the parts while he was here. He came back the next morning with the new parts and got the job done in a reasonably short period of time. He's friendly and professional. He did a great job.

Response from Owner

Hi Dave, thanks for your review and for choosing Mr. Appliance as your local appliance repair company. We appreciate the support. Have a great rest of your week!

Brian Lane
Brian Lane via Google

Response from Owner

Hi Brian, thank you so much for taking the time to review us. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!

Jon Holmes
Jon Holmes via Google

I would definitely recommend Mr. Appliance of Grand Rapids. Our oven wasn't working properly on Sunday night and we contacted them right away this morning and the technician had it fixed before 1 pm with a one year warranty. Ignore the angry negative reviews and I will definitely use this place for all of my appliance needs. Thanks again!!!

Response from Owner

Hi Jon, we're pleased that your experience with us was a good one! Thank you for entrusting us with the care of your home and taking a moment to leave this review to share with others. Your review is much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.

Alison Holmes
Alison Holmes via Google

Scheduled online for next day..they called an hour later & got us in same day!!! Our technician was polite, friendly and able to diagnose & fix our oven in under an hour!!!

Response from Owner

Hi Alison, thank you! We appreciate you leaving a review, and we’re happy to see that you had a great experience with our team. Thank you for choosing Mr. Appliance!

RAYMOND TAYLOR
RAYMOND TAYLOR via Google

Fast and friendly service. A little more expensive than I expected but grateful my fridge is fixed.

Response from Owner

Hi Mary, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Appliance team. We look forward to serving you again for all your appliance repair needs.

Danielle Boykin
Danielle Boykin via Google

He arrived on time was very pleasant explained what was going on and showed me what he needed to replace. Explain my warranty overall a great experience.

Response from Owner

Hi Danielle, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Appliance. We look forward to working with you again in the future!

DONNA KNOWLTON
DONNA KNOWLTON via Google

Response from Owner

Hi Donna, thanks for your review and for choosing Mr. Appliance! We are so grateful that you gave us a chance.

Ethel Smith
Ethel Smith via Google

The technician was thorough and complete nice personality Did a very nice job and clean up after work

Response from Owner

Hi Ethel, thanks for taking the time to leave us a review. We're glad you enjoyed your experience working with us. Thanks again for choosing Mr. Appliance as your local appliance repair company and have yourself an awesome day!

DAVID PETERSON
DAVID PETERSON via Google

Technician was very professional, knowledgeable and courteous. My gas dryer is working well. I feel safer knowing my appliance is connected properly and operating properly. Thank you Mr. Appliance for giving me peace of mind.

Response from Owner

Hi David, thank you for leaving us this review. We're thrilled that you enjoyed your experience. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing Mr. Appliance.

BRITTNEY BELUZAR
BRITTNEY BELUZAR via Google

Very professional and fixed our problem.

Response from Owner

Hi Brittney, thank you for taking the time to leave us this review! We strive to provide our customers with an exceptional customer experience during every appointment, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with all your appliance repair needs. Thank you for choosing Mr. Appliance!

SUE BUCZYNSKI
SUE BUCZYNSKI via Google

Response from Owner

Hi Sue, thank you for taking the time to leave a review. It’s wonderful to see that you were happy with our work, and we’re grateful for the opportunity to meet your needs. We look forward to helping you again!

Joanne Lawrence
Joanne Lawrence via Google

Response from Owner

Hi Joanne, thank you for taking the time to leave a review. It’s wonderful to see that you were happy with our work, and we’re grateful for the opportunity to meet your needs. We look forward to helping you again!

RON GALLERT
RON GALLERT via Google

Response from Owner

Hi Ron, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Appliance!

MORIAH MARTINEZ
MORIAH MARTINEZ via Google

Fantastic! Technician was on time, clear about repairs, knowledgeable, great communication, quick repairs. Worth every penny!

Response from Owner

Hi Moriah, thanks for taking the time to leave us a review. We're glad you enjoyed your experience working with us. Thanks again for choosing Mr. Appliance as your local appliance repair company and have yourself an awesome day!

ROBERT MARMION
ROBERT MARMION via Google

Our technician was everything good you would expect during his visit.

Response from Owner

Hi Robert, thank you so much for this review! We really appreciate you being a loyal customer and helping to share the word about Mr. Appliance. We're here for your appliance repair needs anytime!

RICHARD WACHTER
RICHARD WACHTER via Google

Excellent response time, professional and knowledgeable technician.

Response from Owner

Hi Richard, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Appliance team. We look forward to serving you again for all your appliance repair needs.

Total number of 5 star reviews :483

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