4.7/5

4749 Ratings

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manuel ribeiro
manuel ribeiro via Google

Great service!

Courtney Grasso
Courtney Grasso via Google

Fast, friendly, knowledgeable! Definitely recommend! Jason was great!

hassan bakr
hassan bakr via Google

Aktham Aref
Aktham Aref via Google

Response from Owner

Thank you for your 5-star rating! We appreciate your support and look forward to serving you again.

Jacqueline James
Jacqueline James via Google

problem was quickly identified, parts ordered and installed, problem resolved.

Response from Owner

Thank you for your wonderful feedback, Jacqueline! We're glad to hear that our team was able to resolve the issue quickly and efficiently. Your satisfaction is our top priority, and we appreciate your trust in us. If you need anything else in the future, don't hesitate to reach out!

Najeh Salti
Najeh Salti via Google

Fast professional service, a little pricey.

Response from Owner

Thank you for your positive feedback! We're glad to hear that you found our service fast and professional. We strive to provide quality, and we appreciate your understanding regarding our pricing. Your support means a lot to us!

KATIE TRETTER
KATIE TRETTER via Google

Jason was a wonderful technician! He diagnosed the problem with my dryer within minutes and was able to return quickly never the part was in hand to install it. He accommodated my work schedule and was a pleasure to have in my home. Highly recommend!

Response from Owner

Thank you for your fantastic review, Katie! We're thrilled to hear that Jason provided you with prompt and professional service. It's great to know he was able to work around your schedule and make the repair process smooth for you. Your recommendation means a lot to us! We look forward to serving you again in the future.

Theresa Robinson
Theresa Robinson via Google

Response from Owner

Thank you for the 5-star rating! We appreciate your support and are glad to hear you had a positive experience. If you ever have any feedback or suggestions, feel free to share. We look forward to serving you again!

ARTHUR & MARTHA KAREFF
ARTHUR & MARTHA KAREFF via Google

Excellent company. High quality repair technicians and office staff.

Response from Owner

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our repair technicians and office staff. Your satisfaction is our top priority, and we appreciate your support. Looking forward to serving you again in the future!

MARC GUZZO
MARC GUZZO via Google

Called at 6 o’clock in the evening having trouble with my refrigerator. They responded quickly and set up an appointment for the next morning. Tony showed up on time and recognized what was wrong and solved both my problems very professionally. That evening, I noticed something wasn’t quite right and called and Tony came The next day and fixed the problem quickly. Would highly recommend this company and Tony was the best

Response from Owner

Thank you for your fantastic review, Marc! We're thrilled to hear that Tony was able to address your refrigerator issues promptly and professionally. Your recommendation means a lot to us, and we're glad you had a positive experience with our team. If you need any further assistance, don't hesitate to reach out. We appreciate your support!

Robert Breitzmann
Robert Breitzmann via Google

Expert Service! They were able to order the parts for a built in refrigerator that was more than 20 years old, and it’s now working as good as new. They saved me allow over getting a new one.

Response from Owner

Thank you for your wonderful review! We’re thrilled to hear that our team could help you with your vintage refrigerator parts and get it working like new again. It’s great to know we could save you money while providing expert service. Your satisfaction means a lot to us!

Gayle Williamson
Gayle Williamson via Google

See comments posted by Anita Weaver. I posted to the wring account the first time

Response from Owner

Thank you for your positive review! We appreciate your support and are glad to see that you found the information shared by Anita Weaver helpful. If there's anything else you'd like to share or any questions you have, feel free to reach out. Your feedback is valuable to us!

Anita Weaver
Anita Weaver via Google

I needed my dishwasher looked at. Jason came, looked at it, told me what was wrong. We ordered the parts and when they came in he came back and fixed it. That may seem simplistic, but it speaks to the absolute hassle-free experience I had with this company. It was a pleasure working with them.

Response from Owner

Thank you for your wonderful feedback, Anita! We're thrilled to hear about your hassle-free experience with Jason and our team. We strive to provide the best service possible, and it's great to know we met your expectations. Your satisfaction is our priority, and we appreciate your support. We look forward to assisting you again in the future!

HD T
HD T via Google

As long as Tony is there, I am now confident that I have a trusted and reliable team to help any time I have an issue with an appliance. In addition to being prompt, courteous and reasonably priced, Tony was a total pro who can handle any job. I'm thrilled with the result and will not hesitate to call them for the next one.

Response from Owner

Thank you for your wonderful feedback! We're so glad to hear that Tony was able to provide you with reliable and professional service. Your confidence in our team means a lot to us, and we look forward to assisting you with any future appliance needs. Please don’t hesitate to reach out whenever you need help.

maryanne dombrowski
maryanne dombrowski via Google

Everyone I dealt with was very helpful. From the ladies who first took my calls and the technician who came to my house who was very friendly and very efficient.

Response from Owner

Thank you for your kind words, Maryann! We're thrilled to hear that our team provided you with helpful and friendly service. It’s great to know our technician made a positive impression as well. We appreciate your feedback and look forward to serving you again in the future!

Richard Hood
Richard Hood via Google

This person was very professional in all their communications and the work that they completed. They were also on time with no waiting for service. Of course as is with most companies these days they do not stock parts, so we had to schedule a second appointment to complete the repairs.

Response from Owner

Thank you for your positive feedback! We're glad to hear that you found our communication and service professional and timely. We understand that scheduling a second appointment can be inconvenient, and we appreciate your patience as we work to provide the best service possible. Your feedback helps us improve our processes, and we look forward to assisting you again in the future.

Mary Ellen Dailey
Mary Ellen Dailey via Google

Justin was prompt, respectful, conversational, and fixed my dryer as promised. Very pleased.

Response from Owner

Thank you for your kind review, Mary Ellen! We're thrilled to hear that Justin provided prompt and respectful service while fixing your dryer. Your satisfaction is our priority, and we appreciate your support. If you need anything else in the future, feel free to reach out.

Cherie Byrd
Cherie Byrd via Google

Michael was fast and professional

Response from Owner

Thank you for your positive feedback, Cherie! We're glad to hear that Michael provided you with fast and professional service. We appreciate your support and hope to assist you again in the future!

GINO CAROSCIO
GINO CAROSCIO via Google

Anthony was very knowledgeable and fixed my refrigerator He was courteous and pleasant technician

Response from Owner

Thank you for your positive feedback! We're glad to hear that Anthony provided you with knowledgeable and courteous service while fixing your refrigerator. Our team strives to deliver excellent customer experiences, and your satisfaction is our priority. We appreciate your support!

Sue Kolosionek
Sue Kolosionek via Google

I am glad I chose Mr. Appliance of Cleveland to repair my dishwasher. The serviceman (Justin) was professional and courteous; and he was able to repair my dishwasher. Communication was accurate and polite. I recommend Mr. Appliance of Cleveland!

Response from Owner

Thank you for your wonderful feedback, Susan! We're thrilled to hear that Justin provided you with professional and courteous service while getting your dishwasher repaired. We appreciate your recommendation and look forward to assisting you with any future appliance needs. Your satisfaction is our priority!

Total number of 5 star reviews :4315

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