4.8/5

2210 Ratings

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Mingo J
Mingo J via Google

Jordan was very professional knowledgeable and arrived on time.

Adesua Edgal
Adesua Edgal via Google

Response from Owner

We appreciate the 5 star review. Thank you for your business!

Audrey Young
Audrey Young via Google

The technician Jordan has provided service at my home on two occasions. He was prompt, and courteous. He identified and repaired the problem each time. I give my overall experience with Mr. Appliance an A+.

Response from Owner

Thank you for the A+. We appreciate you for allowing us the opportunity!

Marvin Bare
Marvin Bare via Google

The service man showed up at the appointed time, determined the problem and needed to order the part. About 3-4 days later he left me a text to call him, which I did 3 times and never heard back from him. So I called the 'boss' and of course he was apologetic and advised me of the situation. They could get a rebuilt Samsung ice maker immediately or wait 60-90 days for a new one from Samsung (China). I asked about a price differential but got no response but Momma's happy so I'm happy. Thank you Mr. A for the quick service. I would recommend them for future appliance needs but their communications are not the best. Updated 7/2: The 'boss' contacted me to advise the price differential of rebuilt vs. new and said he was issuing me a credit, which I didn't expect but do appreciate his 'get back' on this issue. I added the beloved '5-star' for his follow-up explanation and the credit. Thanks Daniel

Response from Owner

Thank you Mr. Bare. We appreciate you!

Denise Lynch
Denise Lynch via Google

Carlos was thorough in his assessment of the issue and provided details of what was needed to fix our washer and all costs associated with the work. He also let us know when he’d be arriving which was great since they give you a window of time when they’ll be here. Carlos fixed our washer & it’s running great. Best of all Carlos was respectful of our property, cleaned up up his work was completed and was great with our two large dogs!

Response from Owner

I appreciate the 5 stars and your business! I Have recognized Carlos to the team.

Kevin holliday
Kevin holliday via Google

Response from Owner

Thank you for your business. We appreciate the opportunity to earn the 5 star review!

Wanda White
Wanda White via Google

I’m very satisfied with my technician. He was timely and straight up. I have not used my oven yet but I’m confident that all is well

Response from Owner

We appreciate the opportunity. Thank you for your business!

Marlene Lowe
Marlene Lowe via Google

Jordan very efficient, on time, arrival notification given, went right to work, showed me result of frig and dryer clean up. Will definitely use again if needed and will recommend to my friends.

Response from Owner

Thank you for the 5 star review. I have passed this along to Jordan and his team. We appreciate this opportunity!

Hava Rideout
Hava Rideout via Google

Scheduling an appointment was fast and easy. Jordan was very knowledgeable and helpful with our situation. I highly recommend Mr. Appliance!!!

Response from Owner

Thank you for your recommendation. And we appreciate the 5 star review! I will pass it along to Jordan and the team.

Shane Haas
Shane Haas via Google

Carlos, the technician, was very personable and professional, and fixed my oven quickly. Highly recommend.

Response from Owner

We appreciate this opportunity. Thank you for your business and for the nice 5 star review!

Shannon Clegg
Shannon Clegg via Google

They were great to work with. Came out to look at the issue and gave me comps on the work vs what it would cost for a new dryer. Came back today and replaced belt and shaft and other bits.. dryer working great.

Response from Owner

Thank you! I appreciate your business and the 5 star review!

Janet D Varner
Janet D Varner via Google

Thomas was amazing & efficient. We definitely recommend him and the company

Response from Owner

Thank you for taking the time to review us. I appreciate your business!

Marty Sumner
Marty Sumner via Google

Our technician Eric was great! He was very friendly, professional and went above and beyond to repair our icemaker. We are very pleased. Thank you!

Response from Owner

Thank you for the review. I have passed it along to Eric and the team. We appreciate your business!

Ken Frazier
Ken Frazier via Google

Technician was efficient, knowledgeable and courteous. The appliance was repaired quickly and at a reasonable price. Scheduling and follow up made for an easy process.

Response from Owner

Mr. Frazier, Thank you for the 5 star review. I appreciate your kind words. I am glad you had such a positive experience. I appreciate your business!

Brian Heller
Brian Heller via Google

Really appreciated how quickly Carlos was able to come out and get our dishwasher working again. Very nice and professional! Will use this company again!

Response from Owner

I appreciate the positive review and comments. Thank you for allowing us the opportunity!

Demarr Inman
Demarr Inman via Google

I recently had to contact Mr.Appliance of Greensboro to repair my washing machine. The technician, Asis, was prompt, courteous and diagnosed the problem immediately. Due to having stackable units they had to come back to repair it. (Which was fine with me) Asis and Carlos came back and immediately got my washing machine back in motion. I can't say enough positive things about them and would definitely use them again.. Thank you, Thank you, Thank you!

Response from Owner

Thank you for the kind words. I am happy that your experience was so positive. That is what we strive for. I appreciate your business!

Mary Jackson
Mary Jackson via Google

Jordan was knowledgeable, quick, and efficient. The price was fair. I'd definitely use them again!

Response from Owner

Thank you for the 5 star review. I will pass along to Jordan and the team. We appreciate your business!

Sammy Neighbors
Sammy Neighbors via Google

⭐️⭐️⭐️⭐️⭐️ Excellent Service & Professionalism! Mr. Appliance of Greensboro exceeded all expectations! From the moment I called, their customer service was friendly, prompt, and professional. The technician arrived on time, diagnosed the issue quickly, and explained everything clearly. They had the parts ready and got the repair done efficiently with zero mess left behind. It’s so refreshing to deal with a company that’s honest, reliable, and genuinely cares about doing quality work. I highly recommend Mr. Appliance of Greensboro to anyone in need of fast, trustworthy appliance repair. 5 stars all the way! -Amber Ridge Apartments.

Response from Owner

What a great review! I really appreciate you taking the time to review us and for all the positive remarks. I have a great team of technicians who sincerely care about our customers. I appreciate your business!!

Chris Raymer
Chris Raymer via Google

Excellent service and very fast to respond!

Response from Owner

I appreciate your business. Thank you for the 5-star review!

Denise A.
Denise A. via Google

Very professional abd friendly

Response from Owner

I appreciate the positive review. Thank you for allowing us this opportunity!

Total number of 5 star reviews :2073

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