4.8/5

590 Ratings

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Lori Elkins
Lori Elkins via Google

On time. Respectful. Helped with insurance claim as well as 2 repairs. Both repair techs were excellent and prompt service when calling office.

Lois Ordway
Lois Ordway via Google

After an initial hiccup getting info on what my 2-hour window was, I was happy with the service I received. 2 completely separate issues with my Samsung front loading washing were addressed and the problems solved. Quick turnaround time especially the day before a holiday weekend. Thank you!

Renee Gentry
Renee Gentry via Google

Zuri Gebert
Zuri Gebert via Google

Arrived on time and was very professional and kind. Service was quick and the tech was able to identify the problem.

Dan Basnight
Dan Basnight via Google

Jerry was great. Personable and communicated clearly about the problem and the needed fix.

Response from Owner

Thank you for your review, Mr. Basnight! Jerry is very knowledgeable and can ensure our customers get the type of service that helps them best. Thank you for using Mr. Appliance!

Katherine Finch
Katherine Finch via Google

They sent a text message the day before the appointment with the technician name and picture. Also sent the same text about 30 minutes before arrival the appointment day.

Response from Owner

Thank you for your review, Ms. Finch! We've put systems in place to try to be as helpful as possible to our customers regarding their appointment times. We were happy to get your dishwasher working properly again. Thank you for using Mr. Appliance!

Kevin Thomas
Kevin Thomas via Google

⭐️⭐️⭐️⭐️⭐️ Mr. Appliance exceeded our expectations! Our refrigerator was leaking water and the ice maker had stopped working, but Billy, our service technician, came to the rescue. He arrived right on time, was incredibly professional and friendly, and quickly diagnosed the issues. He had everything fixed efficiently and made sure we understood what had caused the problem. Now everything is working perfectly—no more leaks and the ice maker is back in action! Billy went above and beyond, and we’re so grateful for his expertise. Highly recommend Mr. Appliance and especially Billy for any appliance repair needs!

Response from Owner

Thank you for this great review, Mr. Thomas! I can't add anything. I can only say thank you for such a supportive message. Billy is new to our team but certainly not new to appliances. We are lucky to have him on our team. Thank you for using Mr. Appliance!

Deborah Stockdale
Deborah Stockdale via Google

On time, friendly and highly knowledgeable and professional. I highly recommend Mr Appliance and thank Billy for his excellent service!!

Response from Owner

Thank you for your review, Ms. Stockdale! We were happy to help. We greatly appreciate your recommendation. Thank you for using Mr. Appliance!

Erica Robertson
Erica Robertson via Google

Response from Owner

Thank you for your review, Ms. Robertson! These are very helpful to our business. Thank you for using Mr. Appliance!

Joshua Lindower
Joshua Lindower via Google

Great experience with quick work.

Response from Owner

Thank you for your review, Mr. Lindower! We love to know when our customers are happy with their service calls. We always expect to provide a great experience, but it's wonderful to hear when we succeed. Thank you for using Mr. Appliance!

Barbara Jackson
Barbara Jackson via Google

Response from Owner

Thank you for your review, Ms. Jackson! I'm glad we were able to get the ice dispenser on your Frigidaire refrigerator working properly again. Thank you for using Mr. Appliance!

Kathy Worthington
Kathy Worthington via Google

Billy came on time to repair our washing machine. He was polite, efficient, and did a great job. Mr. Appliance is easy to deal with and the cost is OK.

Response from Owner

Thank you for your review, Ms. Worthington! We try our best to make our processes easy to work with. Thank you for using Mr. Appliance!

Trent Lewis
Trent Lewis via Google

Professional and reasonable price to fix our fridge! Would certainly recommend.

Response from Owner

Thank you for your review, Mr. Lewis! We greatly appreciate you recommendation. Thank you for using Mr. Appliance!

D L
D L via Google

Agent was on time and knew what he was doing. Was able to explain the problem clearly. Advised what to do should it happen again. Worked efficiently, and cleaned up any mess. Cost was less than I expected too.

Response from Owner

Thank you for your review! We love to know when our customers are pleased with our service. Thank you for using Mr. Appliance!

David Bibb
David Bibb via Google

Response from Owner

Thank you for your review, Mr. Bibb! These are very helpful to our business. Thank you for using Mr. Appliance!

Ellsworth Foods
Ellsworth Foods via Google

john seles
john seles via Google

Ramon was very professional, his work was very neat . He fixed my dryer and stove.

Response from Owner

Thank you for your review, Mr. Seles! Ramon does a great job for our customers and we are lucky to have him on our team. Thank you for using Mr. Appliance!

Michael Graziano
Michael Graziano via Google

I was pleasantly surprised when I called for service to find out I could get an appointment for the same day. The technician showed up around 4:30 pm and went right to work. He diagnosed the problem quickly and had the required part that I needed. I appreciated the quick attention to our issue and the professional job that was done. Will definitely be calling again when we need appliance repair.

Response from Owner

Thank you for your review, Mr. Graziano! Our goal is to always help our customers as quickly as possible. I'm happy we were able to get your Samsung dryer working properly again in just the single visit. We are proud to have earned your future business. Thank you for using Mr. Appliance!

Cindy Cantrell
Cindy Cantrell via Google

Communications on schedule are excellent. The technician arrived on time, worked efficiently, diagnosed the problems, explained them, ordered the parts and set up my repair appointment. What more can I ask? I'm glad he's the technician who will return for the installation.

Response from Owner

Thank you for your review, Ms. Cantrell! We try our best to keep our customers apprised of the schedule and understand the repair process. We were happy to help with your LG laundry appliances. Thank you for using Mr. Appliance!

David villarreal
David villarreal via Google

Prompt, professional and friendly service.

Response from Owner

Thank you for your review, Mr. Villarreal! Our tagline is "Speedy, Expert Service", but we throw the Friendly in there just because. Thank you for using Mr. Appliance!

Total number of 5 star reviews :539

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