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Total Number of Reviews:402
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Mr. Appliance of Bergen County
Independently Owned and Operated
Change Location
Mr. Appliance of Bergen County
Independently Owned and Operated
After poor customer service and long wait times for repairs with a DIFFERENT repair company, I am thrilled with the quick response with Mr. Appliance. They fixed my oven next day and if you need any kind of customer service, you can easily get a REAL person on the phone.
Thank you for sharing your experience, Jillian! We're delighted to hear that our quick response and customer service made a positive impact. Your satisfaction is our priority, and we appreciate your support! Looking forward to assisting you in the future!
Thank you for the 5-star rating, Kathy! We're glad to know you had a great experience with us. Your support means a lot to us!
Thank you for the 5-star rating! We're glad to know you had a great experience with us. Your support means a lot!
Great response time. Fantastic communication. They even send you a picture of the technician, so you know who to expect. My oven was repaired quickly. Very happy with the service!
Javier took his time to explain my refrigerator issues and fixed the problem thank you
Arrived on time. Worked efficiently and explained what he needed to do and did it.
It was a pleasant and easy experience booking the appt. The technician was knowledgeable about the issue and solved it professionally. My only disappointment was that I requested that the technician come as early as possible both times but he came at the very end of the appt window.
Pawal was very professional, kind and came to get the job done! Will definitely recommend him
Thank you for your wonderful feedback, Nir! We're glad to hear that Pawel provided you with such professional and kind service. Your recommendation means a lot to us! We look forward to assisting you again in the future.
Pawel was very knowledgeable and competent at removing and changing the LED lights on our Jenn-Air refrigerator. He was able to troubleshoot and have the appliance working pretty quickly. Very respectful and easy to work with. Would definitely hire again for any appliance service in the future.
Eric - thank you for the support! We’ll be sure to tell Pawel of this awesome feedback. 👍
Pawel was very knowledgeable and competent at removing and changing the LED lights on our Jenn-Air refrigerator. He was able to troubleshoot and have the appliance working pretty quickly. Very respectful and easy to work with. Would definitely hire again for any appliance service in the future.
Thank you for your kind words, Eric! We're thrilled to hear that Pawel provided you with knowledgeable and respectful service. Your trust in us for future appliance needs means a lot. We look forward to assisting you again!
They’ve always been able to come out quickly. Very informative and knowledgeable about the problem. Wick and efficient. Our repairman was friendly and experienced
Thank you for your kind words, Alessandra! We're glad to hear that our team was able to assist you quickly and efficiently. Your satisfaction is our top priority, and we appreciate your positive feedback about our repairman. Looking forward to serving you again in the future!
Chris was FANTASTIC ! He went so far out of his way to help me get my refrigerator up and running asap …. He went and got a part that he needed to fix it and I was SOO thankful to him for going the extra extra mile ! Such a really really terrific guy… and so kind and polite and sweet! He is a total rockstar !
Thank you for your wonderful review, Elissa! We're thrilled to hear about your positive experience with Chris. His commitment to going the extra mile for our customers is truly appreciated. We’re glad to have him on our team, and your kind words will surely motivate him. Thank you for choosing us!
Thank you for your 5-star rating, Craig! We appreciate your support and hope to continue serving you well.
Very pleasant and helpful technician.
Thank you for your kind words, Rella! We're glad to hear that you had a positive experience with our technician. Your satisfaction is our priority!
Pawel fixed the problem immediately and explained everything along the way. Saved me from getting two new dryers. Excellent and professional.
Thank you for your wonderful review, Tina! We're thrilled to hear that Pawel provided you with excellent and professional service. It's fantastic that we could help you avoid buying new dryers. Your satisfaction means a lot to us!
Quick to respond and give you an appointment
The technician was thoughtful, knowledgeable and efficient
Thank you for your kind words, Shanker! We're thrilled to hear that our technician provided you with thoughtful and efficient service. Your satisfaction is our priority, and we appreciate your feedback!
I’m really happy with their service! They did a great job fixing my dryer, and it’s been running perfectly since. I also appreciated how they took the time to explain my options and make sure I was comfortable with everything. Overall, a great experience!
Thank you for taking the time to review us, Jason! We're thrilled to know your satisfaction with our service for your dryer. Our team always aims to ensure our clients are comfortable and informed. We're looking forward to providing excellent service in the future as well.
Thank you for leaving us a 5-star rating, Geraldo! We're delighted to know you're satisfied with our services.
Total Number of Reviews:402
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