4.7/5

3243 Ratings

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Tina Lowe
Tina Lowe via Google

Very professional and great communication. The technician showed up on as scheduled. He was very efficient and respectful and performed my repair without being at all messy.

Response from Owner

Customer service and your full satisfaction are our #1 priority here at Mr. Appliance! We're so grateful that you were pleased with the service you received and would like to thank you for your feedback! Your satisfaction motivates us to maintain our high standards of service. If you have any further questions or need assistance, please do not hesitate to reach out. Thank you once again for choosing Mr. Appliance!

Michael Dennis
Michael Dennis via Google

Joseph was very nice and competent and fixed the water dispenser on the refrigerator.

Response from Owner

We agree, Joseph is pretty incredible! Thanks so much for your feedback and for choosing Mr. Appliance, Michael!

Carol Sarver
Carol Sarver via Google

Service person knew exactly what to do and did it. Very professional and nice.

Response from Owner

We appreciate your feedback! Thank you for choosing Mr. Appliance!

Stephanie Minzak
Stephanie Minzak via Google

Excellent customer service and the repair technicians are top of the line!! Would recommend this company to everyone I know.

Response from Owner

Customer service and your full satisfaction are our #1 priority here at Mr. Appliance! We're so grateful that you were pleased with the service you received and thank you for the feedback!

Karen Bernstein
Karen Bernstein via Google

I would highly recommend Mr. Appliance. And make sure you ask for Darin to come out to troubleshoot your problem. :) Quick history: Our frig/freezer stopped working on a Saturday and we randomly called for service at a place that had good reviews online. They didn't have the replacement part ($1,300) on the truck that they thought was the problem but we also had concerns what the technician was telling us was not the problem. It seemed like he was guessing. SO... on Monday we got a referal for the repair from the place we initially bought the frig/freezer and it was for Mr. Appliance. Darin came out and found a problem with a board (not the main board as previously sited from the other repair company) and we went with that diagnosis. In two days the part was delivered and installed by Darin and the frig worked. Unfortunately the control panel also was bad but we had the confidence in Darin that that would be the final solution. Darin is very knowledgeable and takes the time to explain how things work OR how things don't work. And he has a VERY positive attitude. In general everyone (Tabatha and Darin) we encountered at Mr. Appliance is friendly and responsive. The scheduling and notification for appointments and arrival times were superior to most companies today. I would 100% use them again; but hope we don't have to!

Response from Owner

Karen, we truly appreciate your patience during the repair process and we're so glad to hear that the unit is now working as it was intended! Thank you for taking the time to let us know how we are doing!

Anne Brown
Anne Brown via Google

Joseph was fantastic and was able to fix the problem so quickly!!

Response from Owner

We are so lucky to have Joseph as part of our service team! Thank you for the great feedback, Anne!

Jackie Ferguson
Jackie Ferguson via Google

Had a dryer w issues called Mr appliance came next day and fixed the problem- Hyon was the tech he was great - I recommend them

Response from Owner

Tony, We truly appreciate you taking the time to leave such a detailed and lovely review! Thank you for choosing Mr. Appliance!

Rober Baim
Rober Baim via Google

Michael was a great help and was very knowledgeable!

Response from Owner

We agree, Michael is pretty incredible! Thanks so much for your feedback and for choosing Mr. Appliance, Rob!

Ira Burcham
Ira Burcham via Google

Arrived on time. Courteous and efficient service

Response from Owner

We appreciate your feedback! Thank you for choosing Mr. Appliance!

Eric Berman
Eric Berman via Google

John Goco
John Goco via Google

Great experience with Mr Appliance Technician came, quickly diagnosed the issues with my dryer, went over the options and recommended repairs. Parts were in stock at their office and he was able to get everything working in a couple of hours.

Response from Owner

Customer service and your full satisfaction are our #1 priority here at Mr. Appliance! We're so grateful that you were pleased with the service you received and thank you for the feedback!

Pathik Lotwala
Pathik Lotwala via Google

Kevin was very professional and got the job done. GE electric double wall oven blowers and temp sensors replaced!

Response from Owner

We agree, Kevin is pretty incredible! Thanks so much for your feedback and for choosing Mr. Appliance, Pathik!

Linda ONeill
Linda ONeill via Google

Professional from the telephone booking to the technician arriving. Great communication, fast, efficient, clean. A pleasure to work with this company.

Response from Owner

Customer service and your full satisfaction are our #1 priority here at Mr. Appliance! We're so grateful that you were pleased with the service you received and thank you for the feedback!

Reg Hahne
Reg Hahne via Google

Joe was on top of things from start to finish. He really likes what he does.

Response from Owner

We appreciate your feedback! Thank you for choosing Mr. Appliance!

Carl Hahn
Carl Hahn via Google

Quick competent service

Response from Owner

Customer service and your full satisfaction are our #1 priority here at Mr. Appliance! We're so grateful that you were pleased with the service you received and thank you for the feedback!

Rudy Gil
Rudy Gil via Google

Excellent Technician (Kevin)

Response from Owner

Customer service and your full satisfaction are our #1 priority here at Mr. Appliance! We're so grateful that you were pleased with the service you received and thank you for the feedback!

Della Carpenter
Della Carpenter via Google

Wissing Family
Wissing Family via Google

This was a great experience. Very professional. It was easy to book.

Response from Owner

Wissing Family, we can't tell you how excited we are to receive such amazing feedback! Thank you for taking the time to let us (and the world!) know about your experience! We truly appreciate.

Alex Monger
Alex Monger via Google

Quick efficient and quality work

Response from Owner

Customer service and your full satisfaction are our #1 priority here at Mr. Appliance! We're so grateful that you were pleased with the service you received and thank you for the feedback!

Ann Dubel
Ann Dubel via Google

The technician was on time and was able to repair the dryer quickly and for a reasonable price. I will definitely use them again.

Response from Owner

Customer service and your full satisfaction are our #1 priority here at Mr. Appliance! We're so grateful that you were pleased with the service you received and thank you for the feedback!

Total number of 5 star reviews :2917

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