4.9/5

36 Ratings

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Patrick Rosso
Patrick Rosso via Google

This is truly a 5-star company. The technician was awesome, informative and kept me posted on his progress. He cleaned up afterwards and the entire process from start to finish was a great experience. The owner also followed up the next morning to check on customer satisfaction! I highly recommend this company for your commercial and residential needs.

Leslie Kane
Leslie Kane via Google

Every part of this transaction was outstanding. Scheduling was easy and I received a fast reply. Communication was great. Marco was knowledgeable and friendly. He explained the problem and ordered the part. He came back within 2 business days and my dryer was up and running! I would highly recommend Mr. Appliance!

Response from Owner

Thank you so much for taking the time to share your experience, Leslie. It’s wonderful to hear that scheduling was convenient and that you appreciated the clear communication throughout the process. Marco will be delighted to know that his knowledge and friendly service made a positive impression. Your kind recommendation means a great deal to the team at Mr. Appliance of Hurst-Euless-Bedford.

MIcahel Davidson
MIcahel Davidson via Google

Marco did a great job. Refrigerator fixed and cleaned up. I would definitely recommend Mr. Appliance.

Response from Owner

Thank you for sharing your positive experience and for recommending Mr. Appliance. It’s wonderful to hear that Marco provided excellent service and took great care in fixing and cleaning up your refrigerator. Your feedback is much appreciated.

Kirby North
Kirby North via Google

Oven was not heating up correctly. Mr.Appliance was contacted and Marco came out at assigned time. He was able to identify the issue quickly. He did not have the part on the truck and had to order it. Rescheduled and arrived on time and was quick to replace the part. Marco was very professional and I would recommend him to anyone needing that type of service.

Response from Owner

Thank you for sharing your experience, Kirby. It's wonderful to hear that Marco provided timely and professional service, and that your oven issue was identified and resolved efficiently. Your recommendation means a lot and is greatly appreciated.

Brenda North
Brenda North via Google

Marco was very polite and professional. He was able to quickly order the part we needed for our custom oven and fixed it saving us thousands of dollars.

Response from Owner

Thank you for sharing your experience, Brenda. It’s wonderful to hear that Marco’s professionalism and expertise made such a positive difference with your custom oven. Your feedback is truly appreciated.

Denise Santiago
Denise Santiago via Google

Fantastic service!

Response from Owner

Thank you, Denise, for sharing your kind words and positive feedback. It’s wonderful to know you had a fantastic experience with our service team.

Gerald Clark
Gerald Clark via Google

Response from Owner

Thank you, Gerald, for sharing your positive experience and taking the time to leave a five-star rating. Your feedback is greatly appreciated and encourages our team to continue providing excellent service.

Dessa O'Neale
Dessa O'Neale via Google

Marco was awesome. He arrived quickly solved the problem with our washer and had the part the next day. Fast and friendly. Definitely recommend Mr. Appliance for your appliance needs.

Response from Owner

Thank you for sharing your experience and for recommending Mr. Appliance. It's great to hear that Marco provided fast and friendly service, and that your washer issue was resolved so efficiently. Your feedback means a lot to the team.

Kryshelle Beckwith
Kryshelle Beckwith via Google

My service was fantastic. Mario was very professional and very knowledgeable. I would use you a again and again. Thanks

Response from Owner

Thank you for sharing your experience, Kryshelle. It’s wonderful to hear that Marco provided professional and knowledgeable service. Your kind words and continued trust mean a lot.

Jamie Roberts
Jamie Roberts via Google

Logan was great, would use again... but hopefully I won't have to!

Response from Owner

Thank you, Jamie Roberts, for your kind words! We're happy to hear that Logan provided a great service for you. We also hope you won't need us again soon, but we're here whenever you do!

Amanda Reid
Amanda Reid via Google

Logan and his team helped me out tremendously today! Had a broken refrigerator that hasn’t been able to dispense water for years and they fixed it right up! The technician was lovely and explained everything so that even I understood. So nice to have a good handyman around.

Response from Owner

Thank you for your feedback, Amanda! We’re happy to hear that Logan and his team were able to fix your refrigerator's water dispenser and that the technician's explanations were clear and helpful. It's great to know you appreciate having reliable service from our team.

Lorinda Bourn
Lorinda Bourn via Google

Marco was on time, hard-working, and problem-solved our Samsung frig water leak

Response from Owner

Thank you for your feedback, Lorinda! We appreciate you taking the time to share your experience. It’s great to know Marco was punctual and effectively resolved your Samsung fridge water leak.

Matt Brunson
Matt Brunson via Google

Marco from the Hurst/Euless location was great! He was punctual, knowledgeable and friendly. He answered all my questions and gave me tips on maintaining my refrigerator as well. I was fixed in no time-thanks Marco!

Response from Owner

Thank you, Matt, for sharing your positive experience with Marco. It's wonderful to hear that he was able to provide punctual, knowledgeable, and friendly service while also offering helpful maintenance tips for your refrigerator. Your feedback is greatly appreciated, and it’s fantastic to know that Marco made a difference for you.

Dayna Leslie
Dayna Leslie via Google

From scheduling to repair, this company was outstanding. Logan was organized, professional and thorough on the initial and follow up calls. Marco was on time and professional, and did a great job of explaining the problem with my washing machine. I highly recommend Mr. Appliance and will use them again when necessary.

Response from Owner

Thank you, Dayna, for taking the time to share your experience. It's wonderful to hear that Logan and Marco provided you with outstanding service and clear explanations throughout the process. We truly appreciate your recommendation and look forward to being of service whenever you need us again.

Eric Nelson
Eric Nelson via Google

Response from Owner

Thank you so much, Eric, for your wonderful review! We're thrilled to hear that you had a great experience with Mr. Appliance of Hurst-Euless-Bedford. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations. We look forward to serving you again in the future.

Linda Perkins
Linda Perkins via Google

After I noticed an oily residue in my 4-year old GE washing machine, Marco diagnosed a leaky bearing transmission and worn out belt. He quickly and professionally replaced it and it's back to normal. These guys are great.

Response from Owner

Thank you, Linda, for sharing your experience with us. We're delighted to hear that Marco was able to diagnose and fix the issue with your GE washing machine efficiently. It's wonderful to know that you are satisfied with the service, and we truly appreciate your kind words.

C Colina
C Colina via Google

These guys are awesome! Our gas over stopped heating. They figured it out quickly and solved it. They were punctual and efficient. I will defnitely be using their services again.

Response from Owner

Thank you so much for your wonderful review, C Colina! We are thrilled to hear that you had a positive experience with our team and that we were able to get your gas oven back in working order. It's great to know that you found our service both punctual and efficient. We look forward to the opportunity to assist you again in the future.

Toby Gilman
Toby Gilman via Google

The owners of this Mr. Appliance franchise are a great Christian family, strongly rooted in faith, family values, and honest dealings in all matters. I have known them for several years, and can guarantee that their values translate 100% to their business relationships and their 5-star service approach.

Response from Owner

Thank you so much for your kind words, Toby. It's truly heartening to hear that our commitment to faith, family values, and integrity has resonated with you over the years. We strive to reflect these principles in every aspect of our business, and your recognition means a great deal to us. We are grateful for your continued support and trust in our services.

Shaun Smith
Shaun Smith via Google

Logan and his team provided exceptional service! When I needed an appliance installed, they responded promptly and completed the job with professional expertise. Their attention to detail and friendly demeanor made the experience stress-free. It's truly valuable having such reliable and skilled technicians serving our community. Highly recommend their services to anyone needing appliance installation or repairs.

Response from Owner

Thank you, Shaun, for sharing your positive experience with Logan and the team. We're delighted to hear that you found our service prompt and professional, and that the attention to detail and friendly demeanor contributed to a stress-free experience. We truly appreciate your recommendation and are grateful for the opportunity to serve the community with reliable and skilled appliance services. Your feedback is incredibly valuable to us.

Ellie Pruneda
Ellie Pruneda via Google

Very pleased with Mario, very professional & very helpful. I would highly recommend Mr. Appliance. Thank you !! Ellie Pruneda

Response from Owner

Thank you for your kind words! We're thrilled to hear that Mario provided you with professional and helpful service. Your recommendation means a lot to us, and we're grateful for your support.

Total number of 5 star reviews :33

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