4.9/5

532 Ratings

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Diane Bailey
Diane Bailey via Google

I found this company very professional on time and I would go to them again for anything and highly recommend them their technician Jacob was excellent he explained everything to me as he was going and stayed to his word also Gina and Jessica and the office always was friendly and when they answer the phone and very professional highly recommend Mr Appliance to anyone thank you

Response from Owner

Thank you for your wonderful review, Diane! We are thrilled to hear about your positive experience with our team, especially with Jacob, Gina, and Jessica. Your recommendation means a lot to us, and we look forward to serving you again in the future!

Marilyn Cole
Marilyn Cole via Google

Technician was prompt, honest, and thorough. Got the right parts, installed in a timely manner and cleaned up afterward.

Response from Owner

Thank you for your wonderful review, Marilyn! We’re delighted to hear that our technician provided prompt and thorough service. Your satisfaction is our priority, and we appreciate your feedback!

Meredith Tharp
Meredith Tharp via Google

On time! Explains findings! Cleans up when done! Randy was friendly and personable.

Response from Owner

Thank you for your wonderful review, Meredith! We're delighted to hear that Randy provided you with timely and thorough service. Our team takes pride in maintaining a clean workspace and being friendly. We look forward to serving you again in the future!

Billie Breckenridge
Billie Breckenridge via Google

Good response time. Repair done on same say as fiest service call. Servicemen was polite and knowledgeable.

Response from Owner

Thank you for your positive feedback, Billie! We're glad to hear about your quick and efficient service experience. Our team strives to provide polite and knowledgeable support for our customers. Your satisfaction is our priority!

Mark Sovereign
Mark Sovereign via Google

Highly recommend! Called before hand like they said they would. Arrived when they said they would, listened to what I had to say and then listened to the refrigerator. Thought he knew what the problem was, checked it out and confirmed he was right. He had the part we needed, put it in and had us back up and running in less than an hour. The office girl was nice and the repairman was friendly and knowledgeable. We couldn’t have had a better experience!

Response from Owner

Thank you for your wonderful review, Mark! We are thrilled to hear you had such a positive experience with our team. Your satisfaction is our top priority, and we appreciate your recommendation. If you need any assistance in the future, we're here to help!

Lori Good
Lori Good via Google

Response from Owner

Thank you for your 5-star rating, Lori! We appreciate your support and look forward to serving you again.

Jerry Pettus
Jerry Pettus via Google

Fast and professional!

Response from Owner

Thank you for your great review, Jerry! We're glad to hear you found our service fast and professional. Your support means a lot to us!

Tim Alderman
Tim Alderman via Google

Very polite thought it was a lot but felt much better after cost of service call was deducted from price and as old as I am I know you pay for the knowledge of witch I had none on this also you warranty for a year that's counts for something

Response from Owner

Thank you for your thoughtful review, Tim! We're glad to hear that you found our service helpful and appreciated the warranty we provide. Our team is dedicated to delivering quality service and expertise, and it's great to know it made a positive impact on your experience. We look forward to assisting you again in the future!

Samuel Jakaitis
Samuel Jakaitis via Google

Gina was very helpful on the phone and Jake came out and worked quickly to fix our issue. Highly recommend

Response from Owner

Thank you for your wonderful feedback, Samuel! We're glad to hear that Gina and Jake provided you with excellent service. Your recommendation means a lot to us!

Jennifer McDermott
Jennifer McDermott via Google

Response from Owner

Thank you for the 5-star rating, Jennifer! We appreciate your support and look forward to serving you again.

Tonia Biggs
Tonia Biggs via Google

My Refrigerator went out cause of a part that stopped working!!!! About Every thing in my Freezer was was soft and what little bit was still frozen I put in my deep freeze. And every thing that was in the refrigerator was warm. Every thing had to be thrown away 😭 Out came the trash bags and Randy helped with taking all the stuff out. And Bless His Heart he even took ALL THE BAGS, out and put them in the trash can cause they were to heavy for my Granddaughter or I to get picked up!!!!! He took all the drawers out of the bottom so I could wash them!!! They had to order a part and when it came in Randy's Brother put the part in that was ordered!!!! Then he put ALL THE DRAWERS AND SHELVES Back in for me 😊 Randy and his Brother, Sorry I forgot Randy's Brothers name BUT THEY BOTH WERE THE BEST THEY BOTH WENT OUT AND BEYOND IN DOING THERE JOB!!!! AND of COURSE The Lady in the office Jessica She was such a Sweetheart evry time I called andi I called different. times to ask some questions andshe was Sooooo nice!!!!!! You couldn't ask for better people than ALL OF THEM 😊😊😊 THANK YOU SO MUCH, MR. APPLIANCES!!!!! You guys Are the only ones I will ever use and I will be telling everyone about how GREAT ALL OF YOU ARE!!!!!!!😊 Tonia Biggs 😊

Response from Owner

Thank you for your 5-star rating, Tonia! We appreciate your support and look forward to serving you again.

Lee Owens
Lee Owens via Google

Came in and knocked the job out in the time frame we were needing. Professional, kind, and easy to work with!

Response from Owner

Thank you for your wonderful review, Lee! We're thrilled to hear that our team was able to meet your needs in a timely manner. Your kind words about our professionalism and approachability mean a lot to us. We look forward to working with you again in the future!

Ed & Peggy Hinde
Ed & Peggy Hinde via Google

Our technician, Jake, quickly diagnosed the problems with our dishwasher and oven. He secured the needed parts, and returned in only a few days. Both appliances now work fine. Jake was fast and efficient. I have lamented for years that ANY company, whether fixing appliances or selling hot dogs, who focuses on 100% customer service, will be a success. Mr. Appliance went well above that. Consider me more than satisfied, and a customer for the long haul. Thank you very much.

Response from Owner

Thank you for your wonderful review, Ed! We're thrilled to hear that Jake provided fast and efficient service for your dishwasher and oven. Your support and appreciation for our commitment to customer service mean a lot to us. We're excited to have you as a long-term customer and look forward to serving you again in the future!

Cade Higginbotham
Cade Higginbotham via Google

Great service! Easy to use. Direct and very helpful.

Response from Owner

Thank you for your wonderful feedback, Cade! We're thrilled to hear that you had a great experience with our service. Your satisfaction is our top priority, and we appreciate your support!

Janny Moua
Janny Moua via Google

Response from Owner

Thank you for your 5-star rating, Janny! It's much appreciated. We're happy to know you're pleased with our services.

Alan Clark
Alan Clark via Google

Very quick n inexpensive. Quality work.

Response from Owner

Thank you for your positive feedback, Alan! We are thrilled that you found our service affordable and of high quality. We aim to provide the best service to our customers. We appreciate your support.

Gary Crim
Gary Crim via Google

Fast and very professional.

Response from Owner

We appreciate your appreciation, Gary! We are thrilled to hear you had a professional and efficient experience with our service. Thank you for leaving us a great review.

Cynthia Butler
Cynthia Butler via Google

Response from Owner

Thank you for your positive rating, Cynthia! We're thrilled to receive a 5-star rating from you and hope to continue providing excellent service.

Ron Pence
Ron Pence via Google

They came when they were supposed to and repaired my dishwasher. Very pleased.

Response from Owner

Thank you for your positive feedback, Ronald! We're glad to hear that you're satisfied with our services. We strive to provide timely and efficient appliances repair service to all our customers.

Sarah Riess
Sarah Riess via Google

Response from Owner

Thank you for your 5-star rating, Sarah! We're glad you had a great experience with us. Your support is appreciated!

Total Number of Reviews:532

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