4.7/5

2353 Ratings

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Danielle O'brien
Danielle O'brien via Google

Response from Owner

Thank you for the 5-star rating! We appreciate your support and are thrilled to have been your choice.

Rosemary Dinatale
Rosemary Dinatale via Google

Always on time and professional and respectful. A pleasure to work with.

Response from Owner

Rosemary, Thank you for continuing to trust MrAppliance King of Prussia wit all your appliance repair needs. We truly appreciate you sending this 5 star review and kind words. We look forward to continuing to provide you with outstanding service !

Michael McQuate
Michael McQuate via Google

Great customer service, exceeded expectations.

Response from Owner

Thank you for your feedback, Michael We’re happy to hear that you enjoyed our great customer service and that we exceeded your expectations. We appreciate you taking the time to share your experience with Mr. Appliance of King of Prussia.

Bohdan Dubil
Bohdan Dubil via Google

Response from Owner

Thank you, Bohdan, for the 5-star rating! We appreciate your support and are thrilled that you had a positive experience with Mr. Appliance of King of Prussia.

Alvina Peat
Alvina Peat via Google

Response from Owner

Thank you so much for your 5-star review! We're thrilled that you had a positive experience with Mr. Appliance of King of Prussia.

Eileen Silva
Eileen Silva via Google

The technician was prompt, knowledgeable, and did the job with care and neatness.

Response from Owner

Thank you, Eileen, for sharing your positive experience with our technician. We're delighted to hear that you appreciated the promptness, knowledge, and care taken during the service. Your feedback is greatly valued.

Ken Hoffstein
Ken Hoffstein via Facebook

Service impeccable. On time, good diagnosis. Spot on repairs, neat clean & dependable.

Response from Owner

Thank you Ken for you kind words and recommendation. Mr Appliance King of Prussia can assist with all of your appliance service needs. We also have just started an appliance wellness program to help prevent breakdowns before they happen. Book online anytime at mrappliance.com or give us a call at 610-290-8500

Ed Stolarski
Ed Stolarski via Google

Response from Owner

Thank you for your five star review. The Mr. Appliance of King of Prussia team is delighted we could serve you so well.

Steve Merritt
Steve Merritt via Google

Darrnell was experienced, knowledgeable, professional, and a genuinely nice guy. He correctly diagnosed the problem, talking me through the diagnosis and needed repair. He then came back and completed the repair in the same professional manner. Couldn't be happier.

Response from Owner

Thank you, Steve, for taking the time to share your positive experience with our service. We're delighted to hear that Darrnell was able to assist you with such professionalism and expertise. It's wonderful to know that his approach and thoroughness met your expectations, and your satisfaction is our greatest reward. Your feedback is greatly appreciated.

Dallas Pulliam
Dallas Pulliam via Google

Response from Owner

Thank you so much, Dallas, for your wonderful five-star review! We're thrilled that you had a positive experience with Mr. Appliance of King of Prussia. It’s great to know that our team met your expectations, and your satisfaction is our top priority.

Michelle Cody
Michelle Cody via Google

We will be calling Mr. Appliance with any issues we have in the future. Excellent communication, clear explanation of issues and overall a great experience!!

Response from Owner

Michelle, Thank you for taking the time to share your opinion and send over this 5 star review for Mr Appliance King of Prussia. We take pride in providing outstanding service to each and every customer and are thrilled to learn of your satisfaction with the repair . We look forward to providing you with outstanding service in the future!

Sharon Barone
Sharon Barone via Google

Arrived on time. Neat and professional. Diagnosed the problem and was repaired quickly.

Response from Owner

Thank you so much for sharing your positive experience with Mr. Appliance of King of Prussia. We're delighted to hear that our team arrived on time and provided neat and professional service while efficiently diagnosing and repairing the issue. Your feedback is greatly appreciated, and it motivates us to continue delivering excellent service.

Mark Manta
Mark Manta via Google

Very knowledgeable repairman came, saved us $600-we didn’t need a repair, just some instructions!

Response from Owner

Thank you, Mark, for sharing your experience with us. We're thrilled to hear that our technician could assist you with the right guidance and help you save on unnecessary repairs. Your satisfaction is our priority, and we're glad we could provide the service you needed.

Penny Hoffstein
Penny Hoffstein via Google

Great experience. Our service tech Syruss was on time, professional and got the work completed successfully and in a timely manner. It’s incredible the attention to detail that this Mr. Appliance location follows, with its in initial contact to its follow up to show a picture of the technician and texts along the way throughout the process…even after the service. We will not hesitate to use them in the future.

Response from Owner

Thank you so much for sharing your positive experience with us. We're thrilled to hear that Syruss provided you with professional and efficient service. Our team takes pride in maintaining clear communication and attention to detail throughout the entire process. It's wonderful to know that you appreciated the updates and felt confident in our service. We look forward to having the opportunity to serve you again in the future.

Lisa Decanzio
Lisa Decanzio via Google

Darnel was efficient and quick! But this Ervin e was pricey.

Karl Zielinski
Karl Zielinski via Google

Technician was on time, courteous and assessed the issue accurately and quickly. Have used their service before and would use them again.

Response from Owner

Thank you, Karl, for your kind words and for choosing Mr. Appliance of King of Prussia again. We're delighted to hear that our technician provided timely and courteous service while accurately assessing the issue. Your continued trust and satisfaction mean a lot to us, and we look forward to serving you in the future.

Judy Dowdalls
Judy Dowdalls via Google

Bosch Dishwasher code E:25. Called Mr Appliance of KoP. Zach answered and was very customer friendly and polite. I explained my issue and he said that their was a technician in the area and would call me back if same day worked for me. Called back to tell me Carlos would be there in about half hour if okay. Carlos came on time, very friendly!!! We talked about what I had experienced, Carlos listened to me. He did some testings etc and said it was the motor that drains the water. The charge to come out ($150) would be applied to the bill if we decided to have Carlos fix it. We agreed and Carlos came the next morning and fixed our DW. They back up their work and warranty on the part for a year. I will definitely call Mr Appliance KoP again. Very professional, clean and polite. Many thanks to Carlos! (Fwiw, my 2 kitties loved Carlos and they don't like anyone, lol). Thank you again for the great Customer Service.

Response from Owner

Judy, Thank you so much for taking the time to share your positive experience with Mr. Appliance of King of Prussia. We are thrilled to hear that Zach and Carlos provided you with excellent customer service and that your dishwasher was fixed promptly and efficiently. We appreciate your kind words and look forward to assisting you with any future appliance needs. Thank you again for choosing Mr. Appliance of King of Prussia.

Robert Foti
Robert Foti via Google

Professional help when you need it. Darnell is a great tech.

Response from Owner

Thank you for speaking with us Mr. Foti. I am glad your service visit went well and you are extremely satisfied with the service from Mr Appliance King of Prussia. I will try to resend the link so you can adjust the google rating as you requested. If not you may be able to fix on google directly. Thank you and have a great day!!

Joseph Strycharz
Joseph Strycharz via Google

Response from Owner

We appreciate the five stars Joseph! Thank you for rating Mr. Appliance of King of Prussia and have a great day.

James Fleck
James Fleck via Google

Cyrus was amazing, figured out the problem and fixed it and our dryer is working again, great bob will use Mr Appliance again

Response from Owner

Thank you for taking the time to leave us a review, James! We are thrilled to hear that Syruss was able to effectively diagnose and repair the issue with your dryer. We appreciate your feedback and look forward to serving you again in the future.

Total number of 5 star reviews :2110

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