4.7/5

3737 Ratings

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CAROLINE COOLEY
CAROLINE COOLEY via Google

On time.Refrigerator Ice maker needed replacement- they had the part and took little time to put in. Checked over the rest of the refrigerator and said it was working fine. Knowledgable and professional.

Response from Owner

It was our pleasure to expertly repair your fridge and ensure it was working properly before we left. We appreciate the opportunity to serve your appliance repair needs. Thanks for giving us a call! The Mr. Appliance Team

DAVID SINCERBOX
DAVID SINCERBOX via Google

Justin & Michael did an outstanding job.

Response from Owner

We’re glad to hear Justin and Michael took great care of things, David. Thanks for the kind words and for choosing Mr. Appliance—we appreciate it! The Mr. Appliance Team

ALFREDDA STEELE
ALFREDDA STEELE via Google

I very much appreciate those at Mr. Appliance. They saved my refrigerator and cooktop, as well as, kept me from having to purchase new countertops. No other company would service my brand in the area in which I live. Each time I have used them, both those in the office and the service personnel have been courteous and considerate. Those they send are prompt in arriving, very competent and meticulous in their work and how they care for my home. I’d like to extend a very special thank you to Melissa and Tim. I could not have made it without you. Thank you so much.

Response from Owner

Alfredda, thank you for your thoughtful review! It's been our pleasure to repair your fridge and cooktop and keep your home running smoothly. We're glad our commitment to superior service has stood out to you, and we can't wait to share your kind feedback with Melissa and Tim. We appreciate being your preferred choice for all your appliance repair needs! The Mr. Appliance Team

Still Here
Still Here via Google

Response from Owner

Thank you for your rating. Please email me at [email protected] to let me know who was the tech that helped you! Suzanne

Erik Powers
Erik Powers via Google

Did a great job

Response from Owner

Thank you, Erik! We appreciate the opportunity to whip your appliance back into shape. The Mr. Appliance Team

STEVE ANDERSON
STEVE ANDERSON via Facebook

We have called on Mr Appliance twice in 2025, the first time for our washing machine and most recently for our refrigerator. We had the same technician (Justin) in both cases and both times the problem was solved to our satisfaction. The services were not cheap, but the appliances that we rely on were back in service ASAP.

Response from Owner

Steve, it’s great to hear Justin was able to take care of both your washing machine and refrigerator repairs this year. Getting essential appliances back up and running quickly is always a priority, and we’re glad everything was resolved to your satisfaction. Thanks so much for continuing to turn to Mr. Appliance of Knoxville—we really appreciate it! The Mr. Appliance Team

ERIN GIBLIN
ERIN GIBLIN via Google

Response from Owner

Thank you, Erin! We're always here to help you whip those appliances back into shape if you need us! The Mr. Appliance Team

KEN CAMP
KEN CAMP via Google

Came out the next day to diagnose the problem. Repairs completed the following day. Justin and Mike were prompt, polite and professional.

Response from Owner

We're happy to hear our next-day service was helpful, Ken! We'll be sure Justin and Mike know you appreciate their appliance repair know-how. Thanks for your review! The Mr. Appliance Team

Evonne Surber green
Evonne Surber green via Google

Response from Owner

Thank you for your review, Evonne! It's our pleasure to provide appliance services you can always count on! The Mr. Appliance Team

JUDITH POLLACK
JUDITH POLLACK via Google

Two thumbs up!!!!👍🏼👍🏼

Response from Owner

Thanks for the thumbs up, Judith! It was a pleasure to help you whip those appliances back into shape! The Mr. Appliance Team

JEFF WHITE
JEFF WHITE via Google

Had a dishwasher that wouldn't drain. Guys came out yesterday and took care of everything quickly. They were really nice and recommended some things to keep the unit healthy over time. Would definitely recommend

Response from Owner

Thank you for sharing your recommendation, Jeff! We're glad you were pleased with our service professionals' efficient repair and tips to keep your dishwasher running smoothly. We hope you'll reach out if you need us again in the future! The Mr. Appliance Team

RICH ADDANTE
RICH ADDANTE via Google

Jason has done a good job!

Response from Owner

We’re glad to hear Jason took good care of your appliance repair needs, Rich. Thanks for sharing your experience! The Mr. Appliance Team

JUDY BRIODY
JUDY BRIODY via Google

The guys were very polite and made a good assessment which led us to our decision.

Response from Owner

Judy, we appreciate you sharing your experience. It’s great to hear our team provided respectful and helpful appliance repair service that supported your decision-making. Thank you for trusting us with your appliance needs! The Mr. Appliance Team

Christina Horn
Christina Horn via Google

They were very helpful and the technician was very friendly and kind

Response from Owner

Christina, we’re really grateful you took a moment to share your experience. It’s great to hear the technician was both helpful and kind—that’s always what we aim for. Thank you for your support! The Mr. Appliance Team

Rory Hanson
Rory Hanson via Google

Friendly, knowledgeable techs. Flexible scheduling.

Response from Owner

Thank you for your review, Rory! We're delighted that our flexible scheduling and expert service professionals could earn your trust in us. Please don't hesitate to reach out with future needs! The Mr. Appliance Team

STEVE WALKER
STEVE WALKER via Google

Job well done. Very professional the work was done very quickly.

Response from Owner

Thank you for your review, Steve! We're proud to provide speedy expert appliance repair services, and we're delighted we could earn your trust! The Mr. Appliance Team

Adam Atherton
Adam Atherton via Google

Two techs came out to repair the frig. I appreciated their diligence and methodical approach to assessing and solving the problem. Professional, competent and courteous. It is difficult to find good help, but I will rely on Mr Appliance for appliance related repairs going forward.

Response from Owner

Thank you for your review, Adam! Our service professionals are committed to helping you get your house running smoothly again, and we're delighted our team could quickly diagnose and repair the issue with your refrigerator. We look forward to assisting you with future needs! The Mr. Appliance Team

Adam Atherton
Adam Atherton via Google

Two techs came out to repair the frig. I appreciated their diligence and methodical approach to assessing and solving the problem. Professional, competent and courteous. It is difficult to find good help, but I will rely on Mr Appliance for appliance related repairs going forward.

JENNIFER MOONEY
JENNIFER MOONEY via Google

Tim came out to look at my refrigerator, and it was a very pleasant experience. Mr. Appliance was a recommendation from a neighbor. I recommend and will use this company again in the future! I also appreciated that I received a picture and name ahead of time as to who would be coming out! Thank you!

Response from Owner

Jennifer, thank you for recommending us! We're glad our communications letting you know who would be coming to service your fridge were helpful. It's great that Tim did a five-star job of making the necessary repairs to your fridge so your home can function smoothly again. We appreciate the opportunity to serve your appliance repair needs! The Mr. Appliance Team

Gordon and Sally Sisk
Gordon and Sally Sisk via Google

Very friendly and knowledgable.

Response from Owner

Thank you, Sally! It's our pleasure to provide expert appliance services you can count on, and we hope you'll reach out if you need us again in the future! The Mr. Appliance Team

Total number of 5 star reviews :3275

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