4.8/5

724 Ratings

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Jeff Bailey
Jeff Bailey via Google

They were so fast to come out and fix our dryer. They were professional, courteous and prompt.

Jason Osborne
Jason Osborne via Google

Efficient, VERY professional, knowledgeable and helpful service from Joshua at Mr. Appliance of Lancaster. Thanks again for fixing the cutoff thermostat on our Whirlpool HE dryer. Back and running thanks to you.

Emily Hatfield
Emily Hatfield via Google

Wonderful service even on Christmas Eve! Easy scheduling online, prompt and timely service. Sean was very friendly, informative and excellent in his work! Thank you so much for saving the day!

Nic Ventura
Nic Ventura via Google

We all know Christmas stories - wonderful and peaceful to stressful and trying. Mr. Appliance saved my family dinner - 'Twas the eve of the Eve, and all through our house, the terror was gripping, our oven was doused. From Mister Appliance The message was clear, "We'll make our technician, Soon to be near" In just a few hours The text did come through "On our way shortly See what we can do A blur; disassemble; "This oven' well used The problem discovered A wire was fused Now fam'ly rejoices "The dinner prepare!" From Mister Appliance, "We finished repair! Sean is as credit to the Mr. Appliance team! We are lucky to have you all near and are cooking, baking, living and loving - thank you for the prompt, professional, efficient and affordable service to our appliances and to our country!! Nic

Tony Mosley
Tony Mosley via Google

I was so impressed with Mr. appliance customer service from start to finish. My technician Joshua was outstanding and did a great job in diagnosing what was wrong with my refrigerator. He was prompt and had excellent customer service skills along being very reasonably priced. they are my go to appliance repair people from here on out. Do not hesitate to give them a call.

Gina Anderson
Gina Anderson via Google

Our technician, Joshua was very courteous and professional, thoroughly explained everything he did to repair our oven. I could not be more pleased with the whole experience and I highly recommend this company.

angel mugg
angel mugg via Google

We called and booked an appt fairly quickly! Sean was our repair guy both times for our refrigerator. We felt very comfortable with him and he was very friendly! Refrigerator was fixed and Sean even helped my mom clean up some water in the fridge. The parts were expensive but we will definitely use Mr. Appliance again!

suellen goldsberry
suellen goldsberry via Google

Very pleased with Joshua’s work! He was very professional and pleasant. Unfortunately my ice maker was a bit more complicated than it should have been. He persisted with patience and was successful. Mr.Appliance’s communication was excellent. I know who I’ll be calling in the future.

sheila herrell
sheila herrell via Google

Joshua was very pleasant and honest with me. I felt very safe, or just comfortable with him in my home. If ever I need service in the future, I will call Mr. Appliance of Lancaster and hope I get Joshua again.

Kathy Miller
Kathy Miller via Google

GREAT SERVICE!!.HAD TO ORDER A COMMONLY FAILED PART.WISH THEY HAD ONE ON THE TRUCK. COULD HAVE SAVED NO FRIG FOR THREE DAYS. Joshua was great !

Roving Reporter
Roving Reporter via Google

My refrigerator started getting warm inside. It is 8 years old and everything was closed for the evening. Who do you call with all these people having ads for their services? I called Mr. Appliance of Lancaster. I was lucky and got an open spot. Joshua arrived on time. That guy was extremely friendly and explained everything he was doing. Joshua is the type of service technician you always hope to get. Honest, friendly and very fair in the pricing. I am very pleased and will use Mr. Appliance again.

Linda Welch
Linda Welch via Google

Just had my washer repaired and he did a fantastic job and so very friendly and explained what the problem was with my washer and I got a upfront estimate before he even started. Great guy.. Great job.

Terry Swyers
Terry Swyers via Google

Called Mr. Appliance about wall oven making screaming sound when preheating. Sean arrived and diagnosed that fan was bad. Had to order and returned within time frame scheduled and replaced fan. Sean was very polite and professional and if anymore issues with any appliances in the future will certainly request their help again. Thanks again Sean for making a dark day bright agsin!!

Esther Palmer
Esther Palmer via Google

We called this business on a Wednesday, and the next afternoon Josh arrived to evaluate our noisy washing machine. Comminication with this company was excellent. Josh arrived when expected and was very polite and professional. He very quickly discovered the problem and let us know our options. We highly recommend this repair business and especially their employee Josh.

Ken Kerr
Ken Kerr via Google

Sean came immediately. Repaired our Chlothes washer. In and out kind. Fun. And professional

Dennis Williams
Dennis Williams via Google

Very impressed. Sean came out the same day I called for an appt, diagnosed the problem with our Bosch dishwasher, ordered the part and had it installed two days later. Sean was very professional.

Jonathan Hootman
Jonathan Hootman via Google

Josh did a great job diagnosing and fixing our dryer issue. Would use him again for any appliance issue.

Brandon Naylor
Brandon Naylor via Google

Josh did an amazing job on our washer! He showed up in a timely manner, was very courteous and thorough! He diagnosed our problem quickly and was very informative about the issue we had. I definitely recommend them to anyone with issues of their appliances!

Fran Levitt
Fran Levitt via Google

Sean was friendly, professional and courteous. I would recommend your company to others based on his performance.

William Morris
William Morris via Google

My Kenmore Dryer stopped working and I called Mr Appliance. They came out that day within minutes. A control board went bad and unfortunately the part was discontinued. Sean the repair man suggested we have it remade. They sent the old board in and within a week it was back and the dryer is working again. This is the second time I have used them. They are excellent and highly recommended. Thanks Sean!

Total number of 5 star reviews :687

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