Total number of 5 star reviews :1303
Very honest and knowledgeable. They responded quickly, were friendly and efficient.
They do not make machines as good as they used to! Thank goodness that there are still repair services with integrity and honesty that can pick up the slack when an appliance goes 'broke'. Jerry, at Mr. Appliance, was available within days to fix our clothes drier. I was impressed by the speed and thoroughness with which he dismantled our machine, assessed the problem, and reassembled it. The part was ordered (OEM!!), and Jerry was back out in a few days. With the same speed and efficiency, had the new part installed and running perfectly. Complete 'transparency" throughout the entire process gave me confidence and satisfaction. Definitely would call again if I ever have any appliance problems in the future.
It was easy to request an appointment online and then someone called me a few hours later to schedule maintenance on my fridge the next day. The tech was very quick and knowledge and friendly. After ordering a part that needed replacing the tech came back a week later and quickly fixed the part. Would definitely call them again for other repairs.
Awesome Customer Service
I had another company come to fix a leak in our refrigerator. They came out and "fixed" the leak but a little over a month later we noticed it leaking again. The company would not guarantee their work so we called Mr. Appliance. Within a few minutes he had found the problem (a cracked drain hose) and it was fixed. I am very happy with their service.
Just had Jerry out here to fix my washer. He was so honest, took his time and talked me through every option. Seriously couldn’t recommend enough!
Great service. Very honest and clear with everything.
Christopher came and worked quickly and fixed our dryer. He was great to work with!
Appointment in timely manner. Good communication.
Technician Jerry was extremely efficient and professional. He wasted absolutely zero time correctly identifying then solving the issue within the hour. I would 10/10 recommend both the company and technician.
I highly recommend Mr. Appliance of Lehi! He was incredibly helpful and knowledgeable, quickly fixing my washing machine. He also went above and beyond by providing valuable advice for future maintenance and even looked at my other appliances, offering free tips. Excellent service!
Absolutely great service. Honest, friendly, professional! Only fixed what was needed and necessary. I definitely recommend and will only use this company for my home appliance repairs.
The gentleman who came to repair my dishwasher went way above and beyond to get my dishwasher working like new. He worked hard to get to the problem and it was not easy. Your company needs to hang on to this guy because he represents you well. He was professional, knew what he was doing and was very concerned about taking good care of the customer.
I needed a washer repair and they were quick dispatch a very helpful and informative tech. The repair was done promptly and everything was explained to me about the repair. I'd recommend them to anyone and if I have any other appliance needs this will be the first place I call.
Jerry Najera came to our home to fix our washer. What an amazing experience! He was friendly, fixed the plugged drain pump quickly and was very cost effective. I might have been able to do it myself... I watched lots of videos that made me think I could. I'm so glad I used Jerry's service. I'd have taken all day to try to clear the pump of debris, and still not have been able to finish it without the right tools. Thank you Jerry! This company is amazingly honest and fair. Call them if you need repairs done. They are going to be my first call going forward.
Jerry and Ed were very helpful in finding the problem and helping us solve it.
Jerry came out and took great care of us. Scheduling was easy and quick and when Jerry came out he was really kind and knowledgeable. He gave some great advise on how to take the best care of appliances in the house. He was quick and thorough, and the price was fair. We will be coming back for any other needs that we run into.
Total number of 5 star reviews :1303