4.9/5

5058 Ratings

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Linda Art
Linda Art via Google

Phyllis Wilson
Phyllis Wilson via Google

We had a new commode toilet installed. Quick and easy.

Response from Owner

While we love a Five-star review, we think you may have us confused with another company.

BRYAN CARTER
BRYAN CARTER via Google

Mr Appliance and their service rep Martin were extraordinary in their communication and professionalism. Prompt. Clear on pricing. Would highly recommend them.

Response from Owner

Mr. Carter, thank you for taking the time to share your experience with our team. Thank you for trusting us with your appliance repair needs. We will pass along your review to Martin and the rest of the team.

JANICE WHITE
JANICE WHITE via Google

Response from Owner

Thank you for the review!

DAVID NEWMAN
DAVID NEWMAN via Google

The door springs on our dishwasher were repaired and all works perfectly. The technician was both helpful and knowledgeable about the dishwasher and our other appliances. They did a great job.

Response from Owner

David, glad would could help with your dishwasher door repair. We appreciate your business and the review!

ROBERT SHORT
ROBERT SHORT via Google

He was great came in diagnose the problem and had it fixed in half hour. I will definitely use these guys for any of my appliances

Response from Owner

Thanks for sharing your appliance repair experience. We are thankful for your business.

GREG HOWELL
GREG HOWELL via Google

Dmitry is great! Fast, concise and the washer works a charm once again.

Response from Owner

Greg, so glad Dmitry was able to help with your washer repair needs. Thank you.

PAT KRUSZWICKI
PAT KRUSZWICKI via Google

Love the quick response time. Inspection and repair was quick and efficient. Service provider was thorough, pleasant and patient regarding my questions.

Response from Owner

Patricia, glad to hear we took care of your appliance repair needs in away that met your expectations.

Grace Nation
Grace Nation via Google

Daniel was quick and great he's fixed both our dishwasher and our laundry washer. Def would recommend this company. Theyre professional and quick.

Response from Owner

Grace, excited to hear Daniel took good care of both your washer and dishwasher. We stand behind our repairs for 1 Year, so don’t hesitate to call if you have any other issues.

Deborah Raftery
Deborah Raftery via Google

This is the second time I have used Mr Appliance in the past 3 years. So a repeat customer. DMITRIY was the technician who repaired my refrigerator water dispenser today. He was on time, well mannered, well spoken, and quickly diagnosed the issue. Gave me the option to repair or not and the cost of repair. I chose repair. He quickly left and returned with the necessary replacement part and completed the repair all within 1 1/2 hrs. The cost was not insignificant, but was the same cost I found with a web search. I have been more than satisfied with the service.

Response from Owner

Deborah, this is the kind of experience we strive for! Your sharing of the refrigerator repair experience is greatly appreciated. We share with Dmitriy and the rest of our team. Again thank you.

DONNA COOKE
DONNA COOKE via Google

Jesse and David were friendly, respectful of my house , my cats who can’t go to the basement being mindful to keep the basement door closed and professional. Ensured me that they would take care of the problem, explained every step of what and why they were doing this or that , checked the dryer out throughly and found the problem, went after parts 2 times , and replaced the parts , completed the job and was on their way. Now on to doing laundry! Thank you Jesse and David !

Response from Owner

Donna, Jesse and David living up to taking care of the customer, is something we are very proud to hear! Thank you for sharing your dryer repair experience.

DONNA HAMPTON
DONNA HAMPTON via Google

Response from Owner

Thank you.

JOHN WAINSCOTT
JOHN WAINSCOTT via Google

Daniel was pleasant, polite, and very efficient!

Response from Owner

Leslie thank you for reviewing our service. Will pass along to Daniel and the team!

LARRY NEAVILLE
LARRY NEAVILLE via Google

Kevin, the service tech, did a great job. He explained everything we needed to know about the problem we were having. He was friendly, courteous, and reliable. We are very satisfied with the results of historic service call.

Response from Owner

Kevin delivering a Historic service something special! Thank you for sharing. Love this.

jody johnson
jody johnson via Google

Response from Owner

Thank you.

Tammy Burger
Tammy Burger via Google

Caleb was our service person when we has to have our refrigerator repaired. He was very professional and ordered the parts and gave me a time line when it would be fixed.

Response from Owner

Tammy, glad Caleb got your refrigerator repaired. Thank you for taking the time to share and review your experience.

JOHN WELSCH
JOHN WELSCH via Google

I had a refrigerator stop cooling and had them come to my home today to diagnose and fix the issue. The Tech (Jesse) contacted me to confirm my availability and let me know he was on his way. He diagnosed the issue, explained the problem/parts needed, and quoted the repair cost. Upon securing my agreement, he was able to quickly replace the part and return the frig to working order. Jesse was friendly, demonstrated expertise with the problem and repair, worked quickly and explained all of the work done as we were completing the transaction. Highly recommend them for work in the Lexington/Central KY area. I am a repeat customer because every time I've hired them, I've experienced the same fast, reliable service. Thanks for doing great work!

Response from Owner

This makes me smile. John your repeat business and Jesse living up to our standards is why we love what we do! Thank you!

Jan Lanham
Jan Lanham via Google

My refrigerator repair was handled professionally and efficiently. It took three visits and evolving diagnosis, but thanks to Caleb and Peyton, I now have a fully functional refrigerator and ice maker. I appreciate Caleb’s insights and careful attention to detail. Great service!

Response from Owner

Jan, thank you for your patience while the guys sorted out what was needed to get your refrigerator repaired. Thank for the review also.

Bill North
Bill North via Google

Your techs were professional, polite, friendly and efficient.

Response from Owner

Thank you Bill!

Sandra Perez
Sandra Perez via Google

Response from Owner

Thank you.

Total number of 5 star reviews :4735

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