4.3/5

21 Ratings

|

Susan Murphy
Susan Murphy via Google

Very professional service. Same day service often available.

Michael Newberger
Michael Newberger via Google

Very polite, found the issue in about 3 minutes - not kidding . Will definitely use again!

Mark Collar
Mark Collar via Google

GeHq Codie
GeHq Codie via Google

Let me tell you — Mr. Appliance is the real deal. When our fridge went out, we were stressed, especially with groceries already loaded up and nowhere to keep 'em cold. We called around, but nobody could get to us fast. Then we found Mr. Appliance, and they showed up right when they said they would — no games, no delays. The technician was sharp, professional, and knew exactly what he was doing. He diagnosed the issue in no time, explained it in plain terms, and gave us a breakdown of the options. What really stood out was how honest and upfront he was. There were no surprise fees, no pressure — just solid advice and top-tier service. He had the part we needed right there in the truck, so he didn’t have to run off and come back days later. The repair was done quick, clean, and right the first time. Our fridge has been running like new ever since. What impressed us most about Mr. Appliance was the way they treated us — like people, not just another job on the schedule. They respected our time and our home, and that kind of customer service is hard to come by these days. If you’re lookin’ for a company that actually knows what they’re doin’ and treats you right from start to finish, Mr. Appliance is it. We’ll definitely be callin’ them again if we ever need help with any of our appliances. Five stars all the way.

Kevin Bradley
Kevin Bradley via Google

James Rich
James Rich via Google

Man, we had a surprise sewer backup and didn't know what to do, so we hit up Mr. Appliance. As soon as they pulled up, they were on point -- fast, professional, no messing around. The tech showed up right on time, ready to handle business. Even though sewer problems can get real messy and stressful, he stayed cool, patient, and super respectful the whole time. He broke everything down for us, step by step, so we knew exactly what was going on before he even started. Dude had all the right tools, found the clog quick, and cleared it out like a pro -- no rushing, no shortcuts. What really stood out was how patient he was answering all our questions, no matter how small. He made sure everything was flowing smooth before wrapping up. But here's the crazy part -- it only cost $95. These days, it's hard to find service that's both top-notch and affordable. Mr. Appliance turned a stressful situation into an easy fix with their quick response, chill attitude, and fair price. If you need plumbing or sewer work done, hit them up. Big thanks to Mr. Rooter for coming through when we needed it!

stelios281
stelios281 via Google

Soren Rucker
Soren Rucker via Google

George was great

Molly Hall
Molly Hall via Google

Brandon did an amazing job and was incredibly helpful at explaining the issue and exactly how to fix it. I HIGHLY recommend him, I will for sure use him again in the future!

Jonathon
Jonathon via Google

Great experience working with Kevin - extremely helpful and thorough; he went above and beyond to diagnose our issue and formulate a plan to resolve our problem. He was also extremely punctual. Highly recommended.

ohthatpaul
ohthatpaul via Google

One of the diodes on the digital clock display of my 2019 Samsung kitchen range went out after five years of loyal service, so I had to get it repaired. Mr. Appliance of Lincoln Park took care of it. They fulfilled all the requirements of an appliance repair service: someone answers the phone, a repair person is dispatched within a reasonable amount of time, the repair person shows up within the stated timeframe, a reasonable estimate is made, the part arrives, and the repair person returns again in a reasonable amount of time within the stated timeframe, and completes the repair. I'm glad I found Mr. Appliance!

Carla BRYANT
Carla BRYANT via Google

Andrew Kraus
Andrew Kraus via Google

Mr Appliance of Lincoln Park is, hands down, the best repair expert I've ever worked with. Long story short, we had a defective LG refrigerator (compressor issue on over 1.6M refrigerators), LG was a nightmare to work with, but we finally managed to get them to send out a new compressor (per the terms of the lawsuit that was filed against them). We struggled to find a servicer to install the compressor... crazy!!! We called three other shops in Chicago and they all turned us down, but not Mr. Appliance. Not only did they take on our repair, but they guided us through the process, even working closely with LG to obtain the repair part (because LG would only send it to the servicer...!). The manager, Nathan, knew that we were desperate because we have a newborn but no refrigerator to help store breastmilk and this was in the middle of the formula shortage... Nathan actually offered to let us borrow a spare mini-fridge (how freakin' nice is that!?). The technician that diagnosed the issue with our refrigerator was quick and efficient and the technician that installed the new compressor was everything you'd want in a service technician. He was polite, friendly, he cleaned up after himself, and he told me what he was doing as he worked through the repair--answering all my questions along the way. Mr. Appliance installed the new compressor in a few hours and it's been working like a clock ever since (three weeks ago) and they stand by their repairs so I'm confident that I made the right choice in repairing the fridge (which was not a cheap fix as it was about half of the price of a new fridge). Needless to say, we were really stressing considering we were without a fridge for ~3 weeks, with a newborn, during a formula shortage... but Mr. Appliance saved the day and has earned a life-long customer. THANK YOU!!!!!!!

Neha Dakwala
Neha Dakwala via Google

Total number of 5 star reviews :14

help icon
Contact Mr. Appliance today to schedule your next service!